HealthJobsUK

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Communication

• Working with Trust IT so that remote access to the NBSS system is available to authorised users, including NBSS Support, SQAS and screening histories information manager (SHIM)
• Attending regional role specific meetings facilitated by SQAS and reviewing and making recommendations relating to NHS BSP guidelines and computer issues through the regional forum
• Participating in local management meetings such as programme board, senior management team and service staff meetings

Service Delivery and Improvement

• Assist with the ongoing maintenance of the 3-year screening round plan, monitoring circumstances so there are no delays to the 36-month recall standard
• Production of regular breast screening population estimates from BS Select to help produce and maintain the screening round plan
• To lead on the teams administrative systems and processes and implement improvements to the service on an ongoing basis
• To assist with quality management systems and regular national and internal audits.
• Being a named contact point for the management of the national breast screening system (NBSS), having a designated deputy for this role so there is system access and maintenance at all times
• Issuing user logins and passwords as appropriate
• Making sure new technology and software updates are installed as necessary on IT systems and identifying and rectifying faults and issuing communications to relevant members of staff
• Assisting with the production of the KC62, KC63 and the annual NHSBSP and Association of Breast Surgery (ABS) audit of screen detected cancers
• Participating in the agreement of the service level specification with local commissioning teams
• Participating in health promotion activities as and when required to meet service demands
• Participating in the investigation of complaints and incidents relating to the service and, where necessary, reporting to SQAS according to screening guidance and implementing identified corrective procedures

The screening office manager is responsible for day-to-day management of the call and recall system in BS Select ensuring appropriate measures are taken to invite all eligible women this includes:

• Running monthly failsafe data batches and making sure the correct results are sent to the right women
• Participating in the annual external review of BS Select undertaken by NHS Digital and the completion of recommendations
• Ensuring all monitoring reports are acted upon

The screening office manager manages the processes for women recalled to assessment who fail to attend by:

• Issuing a second appointment letter
• Making sure, if a woman fails to attend a second a time, there are processes for contacting the woman and her primary care team to agree on appropriate further management

The screening office manager makes sure all staff enter data accurately on to NBSS in a timely manner.

The post holder together with the Deputy Programme Manager manages the collection and distribution of NHS BSP performance data and sends information as appropriate to:

• GPs
• SQAS
• commissioners
• internal service personnel
• host trust

The post holder takes part in routine audit and quality assurance visits and interprets and implements changes in national guidance relating to the administrative and clerical functions.

People Management and Development

• Managing administrative staff, their recruitment, induction, training and competency, absence policy including following the health and wellbeing policy
• Undertaking appraisals and overseeing staff personal development

Learning and Development

• Attend mandatory training updates as required.
• Undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development process.
• Achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
• Identify own learning needs and jointly plan training requirements with your line manager
• Participate in the Trust’s appraisal process to discuss how your role will help deliver the best possible care to our patients and help to deliver any changes in service.