Job summary
- Main area
- Domestic and Portering
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 276-6120345-JT-A
- Employer
- Queen Victoria Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- East Grinstead
- Town
- East Grinstead
- Salary
- £22,383 per annum
- Salary period
- Yearly
- Closing
- 22/05/2024 23:59
Employer heading
Facilities Assistant
NHS AfC: Band 2
Welcome to Queen Victoria Hospital NHS Foundation Trust and thank you for your interest.
In addition to receiving tertiary referrals from across the South East of England, we have a network of ‘spoke’ sites at district general hospitals enabling our consultants to offer their expertise with routine treatments and consultations as close to close to patients’ homes as is possible. With the recent addition of video led ‘virtual’ consultations we also enable patients who have some distance to travel to avoid the additional stress and worry of a long journey.
Working at QVH combines the excitement, challenge and career opportunities of many larger organisations with the satisfaction of delivering excellent patient care that really does re-build our patients’ lives.
We also offer attractive benefits such as
- tailored personal development to support career aspirations, including accredited clinical and management development programmes
- flexible working arrangements for a work-life balance that suits you and your needs
- a dedicated reward programme, offering a range of national and local discounts, cashback and tax relief schemes
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Sustainability
At Queen Victoria Hospital we want to be the first Net Zero Hospital in England, and to achieve that wants every member of staff to be a green champion. The way in which the Trust works has a significant impact on the organisation’s carbon footprint and that of our patients. From the heat, light and power supplies within the hospital to avoiding unnecessary patient journeys, the Trust is empowering all staff to create a sustainable health and care environment for future generations. The Trust expects all staff to reuse and recycle more, to use energy and water efficiently, to walk or cycle to work if you can, and to have a focus on sustainability in the workplace.
You can view our Green Plan here: Green Plan - Queen Victoria Hospital (qvh.nhs.uk)
Job overview
Facilities Assistant - Domestics
Shift pattern 37.5 hours per week
Wednesday - Friday 6am - 2pm
Saturday -Sunday 7am - 3pm
Please write CHR 1 on application when applying
We are looking for 1 full time Facilities Assistant/Domestic to join us working Wednesday to Sunday shift patterns . This post is primarily performing cleaning and catering in clinical, non-clinical and public areas of the premises. The post holder is expected to meet the National Specifications for Cleanliness in the NHS, maintaining cleaning and housekeeping standards. Experience in a similar role would be desirable but enthusiasm and experience of working in a team are equally important.
You would enjoy a range of NHS benefits. The Trust is committed to continued personal development.
Applicants must be flexible within the roles above.
Main duties of the job
To provide and maintain a clean and hygienic environment for Trust staff, patients and their visitors, in line with the National Standards of Cleanliness.
The role demands to be flexible, innovative and self-motivated to achieve clearly defined operational goals for the team and personal professional development.
To provide support to the Domestic, Catering and Portering team and carry out various tasks within this role
To comply with the National standards of cleanliness 2021 and the Food safety hygiene regulations 2013
Working for our organisation
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.
At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
Detailed job description and main responsibilities
Key Responsibilities
- Wear correct and clean uniform whilst on duty
- Attend departmental meetings as appropriate.
- To contribute positively to the effectiveness and efficiency of the team.
Main tasks
- The following gives an overview of the key main tasks for this role, but tasks may vary depending on team or location:
Catering Responsibilities
- To ensure strict adherence to all policies and procedures in relation to food hygiene, including HACCP, (Hazard Analysis of Critical Control Points) personal hygiene and cleaning down procedures.
- Carry out the regeneration of prepared meals, preparation of salads and sandwiches, and any other food items as required.
- Ensure that the patient meals are placed in the appropriate ward trolleys at the correct time and ready for service.
- To prepare and serve food and beverages as required.
- Use of cash register if required.
- To ensure security is maintained at all times.
- Completion of departmental paperwork as required
- Assist with the service of patient, visitors and staff meals
- Provide the appropriate amount of crockery and cutlery in advance of service times.
- Ensure that food presentation, portion control, temperature and quality standards are adhered to.
Patient/Customer Care Responsibilities
- To maintain the confidentiality of information about patients, staff and other health service business and meet the requirements of the General Data Protection Regulation (2018) at all times.
- Communication with colleagues, other members of staff, patients, visitors and members of the public
Cleaning Responsibilities
- Remove / replace / clean curtains and blinds as necessary
- Clean all hard floors and mop daily.
- Empty, clean and replenish waste bins.
- Seal waste bags and carry out appropriate waste disposal procedures.
- Clean internal glass and ledges.
- Clean all sanitary areas.
- Maintain equipment in a clean and serviceable condition.
- Maintain and respect the privacy and dignity of patients whilst carrying out Facilities duties.
- Thoroughly clean beds.
- Replenish bed linen on patient discharge or as needed.
- Damp dusting of furniture, fittings, interior glass and any low level cleaning requirements.
- Replenish consumables – for example, paper towels, soap, toilet rolls.
- Adopt a flexible approach, as you may be required to work at any Trust site.
- Ensure the correct storage of all items.
- To issue and collate inpatient menus.
- Collect and clean all crockery and cutlery and kitchen utensils as required using automatic dishwashers where available.
- Collect, wash and return water jugs.
- Collect and replace soiled linen.
Portering Responsibilities
- Collection and delivery of goods.
- Collection and delivery of medical gas cylinders.
- Transportation of patients between wards and departments, if required on an occasional ad hoc basis.
- Use of franking machine and letter sorting
- Driving vehicles around site to collect waste. Full training will be provided
- Transportation of food trollies from Catering department to the ward areas
Person specification
Qualifications
Essential criteria
- Basic numeracy and Literacy
Desirable criteria
- Cleaning and Hygiene certificate
- NVQ Level 2 food safety Certificate
- Basic Health & Safety Certificate
Experience
Essential criteria
- Knowledge of safe and hygienic cleaning duties and standards
- Previous knowledge and experience of domestic cleaning duties and standards
- Experience of working within a team environment
- Relevant experience of working in a similar food preparation environment
Desirable criteria
- Previous working experience within an NHS environment within Domestic, Catering and Portering Services
- Experience of portering in a similar environment
- An understanding of products and ingredients in Catering
Knowledge
Essential criteria
- Basic Health and Safety Knowledge
- Basic Food Hygiene Knowledge
Desirable criteria
- Knowledge of HACCP
- Understanding Infection Control
- To have an understand of COSHH and Risk Assessment
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Paul Addison
- Job title
- Head Of Facilities
- Email address
- [email protected]
- Telephone number
- 01342 414291
- Additional information
Sharron Phillips, Hotel Services Team Leader – 01342 306627 or by emailing [email protected]
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