Job summary
- Main area
- Public Health Microbiology - Clinical Services Unit (CSU)
- Grade
- Civil Service: Administrative Officer (AO)
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job share
- Flexible working
- Job ref
- 919-SH-301520-EXT
- Employer
- UK Health Security Agency
- Employer type
- Public (Non NHS)
- Site
- Colindale Laboratory
- Town
- London
- Salary
- £29,613 - £30,266 Per annum, pro rata + MPS to bring the minimum salary to £32,578
- Salary period
- Yearly
- Closing
- 23/03/2026 23:59
Employer heading
Healthcare Scientist Support Worker
Civil Service: Administrative Officer (AO)
Job overview
We are currently recruiting for a Healthcare Scientist Support Worker to be positioned within the Clinical Services Unit of Reference Microbiology Services.
Reference laboratories carry out complex, specialist microbiology using nationally unique capabilities, providing validated analyses for clinical and food‑related problems. They support outbreak detection, develop methods, advise on emerging threats, design surveillance programmes, and deliver advanced characterisation and susceptibility testing for samples from the NHS, public health bodies and international partners.
Main duties of the job
The post carries delegated responsibility from the Technical Manager, in line with UKHSA policies, across technical, support, quality, research and development (R&D) and governance functions.
Technical Services
- Process and track laboratory specimens, ensuring correct handling, storage and interpretation in line with SOPs.
- Prepare and quality control reagents; run assays, controls and IQC following training.
- Monitor laboratory equipment, report issues, and maintain stock levels and solutions.
- Work independently or within multidisciplinary CSU teams to deliver reference microbiology services.
- Perform routine sample preparation, examination and archiving.
- Record results on MOLIS LIMS where no interpretation is required and provide data to senior staff.
- Use laboratory IT systems competently.
- Maintain a clean, safe and well stocked laboratory environment and ensure waste is disposed of according to safety standards.
- Respond to telephone queries and contribute to laboratory meetings.
Support Services & Equipment
- Ensure laboratory services and engineering/maintenance support are delivered to a satisfactory standard.
- Use software tools including Excel, Word and PowerPoint.
- Draft documentation and SOPs relevant to laboratory work.
Further duties can be found under Detailed Job Description and Main Responsibilities.
Working for our organisation
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information https://gov.uk/ukhsa/careers
Detailed job description and main responsibilities
Quality & Governance
In collaboration with the Quality Assurance Manager and Technical Manager:
- Maintain high standards of work and compliance with SOPs, UKAS, and accreditation requirements.
- Contribute to service development to ensure safe, effective and economical delivery.
- Participate in internal/external QA schemes, audits and corrective actions.
- Suggest and support implementation of quality improvements.
Research & Development
- Support R&D and surveillance projects within the laboratory.
Management of Staff
- Assist with organising and delivering training for staff and visitors.
Financial Responsibilities
- Ensure resources and consumables are used efficiently.
UKHSA Committees & Working Groups
- Participate in relevant committees or working parties as required.
General Duties
- Ensure confidentiality and compliance with data protection requirements.
- Collaborate with other departments and external partners to support surveys and reference microbiology services.
- Undertake training to develop professional expertise and engage in performance review processes.
- Maintain CPD in line with professional or statutory requirements and contribute to improvements in working practices.
The above is not an exhaustive list, and is only an outline of the core components, tasks and outcomes required of the role.
You will carry out any other duties as may reasonably be required by your line manager.
The job description and person specification may also be reviewed on an ongoing basis in accordance with the changing needs of the division and the UKHSA.
Essential Criteria
- Educated to GCSE in English, Maths and Science or equivalent level of education in the aforementioned subjects.
- Recent, relevant experience of working in a laboratory including using Pre-Analytical techniques applicable to Bacterial, Serological or Molecular methods.
- Knowledge and understanding of laboratory safety requirements and procedures, and experience of working in a lab environment using computerised data systems.
- Clear communicator with good writing, data entry and telephone skills ensuring accuracy.
- Problem solving skills, dealing with problems in a calm and efficient manner.
- Ability to work effectively as part of a team, and able to work on own initiative, organising and prioritising own workload to set deadlines.
- Able to follow standard operating procedures.
- Good time keeping.
- Able to follow instructions – written and oral.
- Well-developed physical skills, especially in the manipulation of pipettes and other laboratory equipment. Also, must be adept and precise when handling samples. Must be physically fit, able to lift and move racks, push trolleys and be able to use step stools or step ladders safely.
- An understanding of and commitment to equality of opportunity and good working relationships, both in terms of day-to-day working practices, but also in relation to management systems.
- An ability to maintain confidentiality and trust.
- Adaptable and willing to have a flexible approach to work.
Desirable Criteria
- Experience of working in a health care environment.
- Awareness of a range of Health Services provisions.
- Working knowledge of Microsoft Office including Word and Excel.
- Knowledge of NHS issues.
- Understanding of Data Protection legislation.
- Live within a reasonable distance of the service site.
Selection Process
This vacancy will be evaluated using a competency-based framework which will assess your qualifications, knowledge, experience, skills and abilities outlined in the Essential Criteria listed in this job advert.
Application & Sift (Competency-based)
At sift stage you will be assessed against the 13 Essential Criteria listed in this job advert.
You will be required to complete an:
- Application form (‘Employer/ Activity history’ section on the application)
- Up to 800 word Statement of Suitability
This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role.
You will receive a joint score for your application form and statement. The application form is the kind of information you would put into your CV –please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible. Please do not email your CV.
Healthjobsuk has a word limit of 1500 but your statement of suitability must be no more than 800 words. We will not consider any words over 800.
Longlisting
In the event of a large number of applications, we may longlist into 3 piles of:
- Meets all Essential Criteria
- Meets some Essential Criteria
- Meets no Essential Criteria
Only those that 'Meets all Essential Criteria' will progress to Shortlisting.
Shortlisting
In the event of a large number of applications, we may conduct an initial sift on the following Essential Criteria:
- Recent, relevant experience of working in a laboratory including using Pre-Analytical techniques applicable to Bacterial, Serological or Molecular methods.
Desirable criteria may be used in the event of a large number of applications/successful candidates.
Feedback will not be provided at this stage.
Interview (Competency-based)
You will be invited to a face-to-face interview. In exceptional circumstances, we may be able to offer a remote interview.
Location and date(s) to be confirmed.
During the interview we will assess against the below in relation to the Essential Criteria:
- Knowledge
- Experience
- Skills and Abilities
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Additional Information
Eligibility Criteria
External: Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).
Salary Information
Grade: AO
AO Inner: £29,613 - £30,266 per annum, pro rata
This role comes with a Market Payment Supplement and will be applied to bring the minimum starting salary to £32,578 per annum, pro rata.
If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.
Location
This role is being offered as office/lab based at our Scientific Campus in Colindale, London NW9 5EQ.
Please note hybrid working is not available for this role.
Security Clearance Level Requirement
Successful candidates must pass a basic disclosure and barring security check before they can be appointed.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Counter-Terrorist Check. For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years as the role requires CTC clearance. In exceptional circumstances UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
Person specification
Application form and supporting statement
Essential criteria
- Application form and supporting statement
Interview
Essential criteria
- Questions on knowledge, experience, skills and abilities
Documents to download
Further details / informal visits contact
- Name
- Sarah Handy
- Job title
- Resourcing Support
- Email address
- [email protected]
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