Job summary
- Main area
- Data Protection, Security & Technology Services - Privacy & Compliance
- Grade
- Civil Service: Higher Executive Officer (HEO)
- Contract
- 16 months (Fixed Term Until 31/03/2028, Loan, Secondment)
- Hours
- Full time
- Part time
- Job share
- Flexible working
- Job ref
- 919-SH-633001009-EXT
- Employer
- UK Health Security Agency
- Employer type
- Public (Non NHS)
- Site
- Based at any core HQ as hybrid working with a possibility of homeworking
- Town
- Birmingham, Leeds, Liverpool, London Canary Wharf
- Salary
- £33,422 - £45,353 Per Annum, Pro Rata - FTC until 31/03/2028
- Salary period
- Yearly
- Closing
- 18/11/2026 23:59
Employer heading
Information and Records Management Officer
Civil Service: Higher Executive Officer (HEO)
Job overview
The Information Management and Privacy team are embedding a dynamic new function that consolidates information governance capability across UKHSA, working organisation wide to develop a compliance culture supported by dedicated professionals. This is an important stage in the development of the function, as we work with the business and our regulators to bring about lasting organisational change.
This is an exciting time to join the organisation, as we have large scale programmes underway, with this fixed term contract providing an opportunity to support both business-as-usual and key information and records management programmes over an 18-month period.
As an Information & Records Management Officer, you will enable, review, and refine the organisation’s information governance. With an emphasis on implementing information and records management good practice, processes, and policy especially in our M365 and other digital environments. Supporting colleagues within the IRM team, you will also be a crucial partner of key colleagues across UKHSA enabling the day-to-day information and records management. Providing expertise and insight to the organisation, you will also understand staff requirements for guidance and support.
Your skills and experience allow you to evaluate requirements and help build solutions.
Main duties of the job
- Support Information & Records Management team in providing expert advice to the Agency on matters of Records & Information Management
- Contribute to the UKHSA Information & Records management policy suite including guidance documents, training provision, and processes
- Engage with colleagues across government and in our sponsoring Department to ensure that UKHSA understands and assesses cross-government requirements and the impact of changes in platforms and technology
- Provide impactful guidance, advice, and expertise to colleagues throughout UKHSA on information and records management policy, procedure and practice
- Provide expert advice on management of information and records on key systems such as M365 & Exchange
- Coordinate and facilitate Information & Records and management improvements for the benefit of the business working to optimise search and retrieval of information
- Liaison with other UKHSA teams on disclosure, litigation, inquiry, FoI and other queries
- Collaborate with stakeholders and key colleagues across UKHSA to help enable the culture of compliance
This is not an exhaustive list.
Working for our organisation
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information https://gov.uk/ukhsa/careers
Detailed job description and main responsibilities
The UKHSA Records & Information Management Officer supports Information Management & Records Management in the organisation. They provide expertise, advice and guidance to staff across the Agency in all areas of Information operating at the Practitioner level of the Government Knowledge & Information Management Professional Skills Framework. They collaborate with teams and networks across the Agency to understand stakeholder concerns, build consensus and improve compliance to create an Information & Records Management culture.
Key Working Relationships
They will develop working relationships and communicate regularly with a wide range of individuals, clinical and non-clinical, internal and external to UKHSA. This will include:
Internal
- Senior Information Risk Owner
- Information Asset Owners
- Technology / ICT providers
- Lessons Identified & any Public Inquiry Preparation Team
- Information Rights teams Wider Information Management, Data Governance & Privacy team
- Contracting and contract management colleagues
- Change management and change programmes
External
- DHSC Information Risk Management and Assurance Directorate
- Cross-Government professional communities
- The National Archives
The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other duties as may reasonably be required by your line manager.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation.
Essential Criteria
- Experience working with information and records ideally around the public sector legal and policy framework
- Significant expertise in administering M365 for information management
- Ability to understand, use, and explain M365 technical functionality for impactful information and records management practice
- Assessing colleagues' needs and training requirements and helping them improve and develop
- Experience at the Practitioner level of the GKIM Professional Skills Framework or the equivalent
- Stakeholder engagement / communication experience
- Expert M365 user
Desirable Criteria
- Experiencing in providing impactful guidance on information and records management topics
- SharePoint Developer and experience with advanced M365 tools such as PowerAutomate, PowerBI, and PowerApps
- Change delivery experience
Selection Process
This vacancy is using Success Profiles Success Profiles - GOV.UK and will assess your Behaviours, Experience and Technical skills.
Application & Sift
At sift stage you will be assessed against the 7 Essential Criteria listed in this job advert. You will be required to complete the following:
- Application Form - Employer/Activity History section on the application form
- 1000 word Supporting Statement - do not exceed 1000 words as we will not consider any words over this amount
Please complete the Application Form with as much detail as you can. As CVs cannot be uploaded or emailed to us, the Application Form and Supporting Statement are your CV and cover letter. Do include all relevant information about your skills, experience, and qualifications with reference to the 7 Essential Criteria listed in this job advert.
You will receive a joint score for your Application Form and Supporting Statement.
Longlisting
In the event of a large number of applications, we may longlist into 3 piles:
- Meets all Essential Criteria
- Meets some Essential Criteria
- Meets no Essential Criteria
Only ‘Meets all Essential Criteria' will proceed to shortlisting.
Shortlisting
In the event of a large number of applications, we may conduct an initial sift on the Lead Criteria:
- Experience working with information and records ideally around the public sector legal and policy framework
Desirable criteria may be used where there is a high volume of applications/successful candidates.
If you are successful at this stage, you will progress to Interview. Feedback is not provided at this stage.
Interview
You will be invited to a single remote interview. Interview date(s) to be confirmed.
The Behaviours being tested during the interview will be:
- Changing and Improving (Lead Behaviour)
- Communication and Influencing
- Working Together
You will be asked to prepare and present a 10-minute presentation to assess your technical skills. You will need to provide an example of a records management challenge you resolved, how you used the M365 platform to deliver that change, and the key challenges and lessons learnt.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Eligibility Criteria
Open to all external applicants (anyone) from outside the Civil Service as well as internal applicants.
Location
This role is being offered as hybrid working based at any of our Core HQs in Birmingham, Leeds, Liverpool and London Canary Wharf.
We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQs - Birmingham, Leeds, Liverpool, and London.
Our core HQ offices are modern and newly refurbished with excellent city centre transport links and benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).
Salary Information
Higher Executive Officer (HEO)
Please be aware that the per annum, pro-rata salary is subject to the base location:
- National HEO: £33,422 - £40,731
- Outer HEO: £35,587 - £43,244
- Inner HEO: £37,749- £45,353
If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.
Security Clearance Level Requirement
Successful candidates must pass a basic disclosure and barring security check before they can be appointed.
Person specification
Application Form and Supporting Statement
Essential criteria
- Application Form and Supporting Statement
Behaviours
Essential criteria
- Changing and Improving (Lead Behaviour)
- Communication and Influencing
- Working Together
Presentation
Essential criteria
- Prepare and present a 10-minute presentation providing an example of a records management challenge they resolved, how they used the M365 platform to deliver that change, and the key challenges and lessons learnt.
Documents to download
Further details / informal visits contact
- Name
- Sarah Handy
- Job title
- Resourcing Support Officer
- Email address
- [email protected]
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