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Job summary

Main area
Data Protection, Security & Technology Services - Privacy & Compliance
Grade
Civil Service: Higher Executive Officer (HEO)
Contract
16 months (Fixed Term Until 31/03/2028, Loan, Secondment)
Hours
  • Full time
  • Part time
  • Job share
  • Flexible working
37.5 hours per week
Job ref
919-SH-633001009-EXT
Employer
UK Health Security Agency
Employer type
Public (Non NHS)
Site
Based at any core HQ as hybrid working with a possibility of homeworking
Town
Birmingham, Leeds, Liverpool, London Canary Wharf
Salary
£33,422 - £45,353 Per Annum, Pro Rata - FTC until 31/03/2028
Salary period
Yearly
Closing
18/11/2026 23:59

Employer heading

UK Health Security Agency logo

Information and Records Management Officer

Civil Service: Higher Executive Officer (HEO)

The UK Health Security Agency (UKHSA) prevents, prepares for and responds to infectious diseases, and environmental hazards, to keep all our communities safe, save lives and protect livelihoods.

We provide scientific and operational leadership, working with local, national and international partners to protect the public’s health and build the nation’s health security capability.

UKHSA is an executive agency, sponsored by the Department of Health and Social Care.

Job overview

The Information Management and Privacy team are embedding a dynamic new function that consolidates information governance capability across UKHSA, working organisation wide to develop a compliance culture supported by dedicated professionals. This is an important stage in the development of the function, as we work with the business and our regulators to bring about lasting organisational change.

This is an exciting time to join the organisation, as we have large scale programmes underway, with this fixed term contract providing an opportunity to support both business-as-usual and key information and records management programmes over an 18-month period.

As an Information & Records Management Officer, you will enable, review, and refine the organisation’s information governance. With an emphasis on implementing information and records management good practice, processes, and policy especially in our M365 and other digital environments. Supporting colleagues within the IRM team, you will also be a crucial partner of key colleagues across UKHSA enabling the day-to-day information and records management. Providing expertise and insight to the organisation, you will also understand staff requirements for guidance and support.

Your skills and experience allow you to evaluate requirements and help build solutions.

Main duties of the job

  • Support Information & Records Management team in providing expert advice to the Agency on matters of Records & Information Management
  • Contribute to the UKHSA Information & Records management policy suite including guidance documents, training provision, and processes
  • Engage with colleagues across government and in our sponsoring Department to ensure that UKHSA understands and assesses cross-government requirements and the impact of changes in platforms and technology
  • Provide impactful guidance, advice, and expertise to colleagues throughout UKHSA on information and records management policy, procedure and practice
  • Provide expert advice on management of information and records on key systems such as M365 & Exchange
  • Coordinate and facilitate Information & Records and management improvements for the benefit of the business working to optimise search and retrieval of information
  • Liaison with other UKHSA teams on disclosure, litigation, inquiry, FoI and other queries
  • Collaborate with stakeholders and key colleagues across UKHSA to help enable the culture of compliance

This is not an exhaustive list. 

Working for our organisation

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.   

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.  

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Detailed job description and main responsibilities

The UKHSA Records & Information Management Officer supports Information Management & Records Management in the organisation. They provide expertise, advice and guidance to staff across the Agency in all areas of Information operating at the Practitioner level of the Government Knowledge & Information Management Professional Skills Framework. They collaborate with teams and networks across the Agency to understand stakeholder concerns, build consensus and improve compliance to create an Information & Records Management culture.

Key Working Relationships

They will develop working relationships and communicate regularly with a wide range of individuals, clinical and non-clinical, internal and external to UKHSA. This will include:

Internal

  • Senior Information Risk Owner
  • Information Asset Owners
  • Technology / ICT providers
  • Lessons Identified & any Public Inquiry Preparation Team
  • Information Rights teams Wider Information Management, Data Governance & Privacy team
  • Contracting and contract management colleagues
  • Change management and change programmes

External

  • DHSC Information Risk Management and Assurance Directorate
  • Cross-Government professional communities
  • The National Archives

The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other duties as may reasonably be required by your line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation.

Essential Criteria

  • Experience working with information and records ideally around the public sector legal and policy framework
  • Significant expertise in administering M365 for information management
  • Ability to understand, use, and explain M365 technical functionality for impactful information and records management practice
  • Assessing colleagues' needs and training requirements and helping them improve and develop
  • Experience at the Practitioner level of the GKIM Professional Skills Framework or the equivalent
  • Stakeholder engagement / communication experience
  • Expert M365 user

Desirable Criteria

  • Experiencing in providing impactful guidance on information and records management topics
  • SharePoint Developer and experience with advanced M365 tools such as PowerAutomate, PowerBI, and PowerApps
  • Change delivery experience

Selection Process

This vacancy is using Success Profiles  Success Profiles - GOV.UK  and will assess your Behaviours, Experience and Technical skills.

Application & Sift 

At sift stage you will be assessed against the 7 Essential Criteria listed in this job advert. You will be required to complete the following:

  • Application Form - Employer/Activity History section on the application form
  • 1000 word Supporting Statement - do not exceed 1000 words as we will not consider any words over this amount

Please complete the Application Form with as much detail as you can. As CVs cannot be uploaded or emailed to us, the Application Form and Supporting Statement are your CV and cover letter. Do include all relevant information about your skills, experience, and qualifications with reference to the 7 Essential Criteria listed in this job advert.

You will receive a joint score for your Application Form and Supporting Statement. 

Longlisting

In the event of a large number of applications, we may longlist into 3 piles: 

  1. Meets all Essential Criteria
  2. Meets some Essential Criteria
  3. Meets no Essential Criteria    

Only ‘Meets all Essential Criteria' will proceed to shortlisting. 

Shortlisting

In the event of a large number of applications, we may conduct an initial sift on the Lead Criteria:

  • Experience working with information and records ideally around the public sector legal and policy framework

Desirable criteria may be used where there is a high volume of applications/successful candidates.

If you are successful at this stage, you will progress to Interview. Feedback is not provided at this stage. 

 Interview 

You will be invited to a single remote interview. Interview date(s) to be confirmed.

The Behaviours being tested during the interview will be:

  • Changing and Improving (Lead Behaviour)
  • Communication and Influencing
  • Working Together

You will be asked to prepare and present a 10-minute presentation to assess your technical skills. You will need to provide an example of a records management challenge you resolved, how you used the M365 platform to deliver that change, and the key challenges and lessons learnt.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. 

Eligibility Criteria

Open to all external applicants (anyone) from outside the Civil Service as well as internal applicants.

Location 

This role is being offered as hybrid working based at any of our Core HQs in Birmingham, Leeds, Liverpool and London Canary Wharf.

We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQs - Birmingham, Leeds, Liverpool, and London. 

Our core HQ offices are modern and newly refurbished with excellent city centre transport links and benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

Salary Information

Higher Executive Officer (HEO)

Please be aware that the per annum, pro-rata salary is subject to the base location:

  • National HEO: £33,422 - £40,731 
  • Outer HEO: £35,587 - £43,244
  • Inner HEO: £37,749- £45,353 

If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary.  Pay increases are through the relevant annual pay award for the role and terms. 

Security Clearance Level Requirement

Successful candidates must pass a basic disclosure and barring security check before they can be appointed.

Person specification

Application Form and Supporting Statement

Essential criteria
  • Application Form and Supporting Statement

Behaviours

Essential criteria
  • Changing and Improving (Lead Behaviour)
  • Communication and Influencing
  • Working Together

Presentation

Essential criteria
  • Prepare and present a 10-minute presentation providing an example of a records management challenge they resolved, how they used the M365 platform to deliver that change, and the key challenges and lessons learnt.

Employer certification / accreditation badges

Purple SpaceApprenticeships logoNo smoking policyAge positiveImproving working livesMindful employer.  Being positive about mental health.Disability confident employerThe Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Carer Confident -AccomplishedHappy to Talk Flexible Working

Documents to download

Apply online now

Further details / informal visits contact

Name
Sarah Handy
Job title
Resourcing Support Officer
Email address
[email protected]
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