Job summary
- Main area
- PICU
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 274-11503-AI
- Employer
- Lincolnshire Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Hartsholme Centre
- Town
- Lincoln
- Salary
- £24,625 - £25,674 Per annum
- Salary period
- Yearly
- Closing
- 10/06/2025 23:59
Employer heading

Mental Healthcare Support Worker
Band 3
Job overview
Are you an experienced Mental Healthcare Support Worker looking for a rewarding opportunity to make a difference in mental health care? We are currently recruiting for Mental Healthcare Support Workers to join our dedicated team at the Psychiatric Intensive Care Unit (PICU) within the Hartsholme Centre.
This is an exciting time to join LPFT as we continue our journey of service improvement.
Our staff supports people in one of the most critical stages of their mental illness. The PICU is a 10 bed, male only unit based in central Lincoln.
To be successful in this role, you need to be self-motivated, enthusiastic and empathetic. You will need excellent communication skills and be resourceful and keen to contribute actively in patient care as a key role in the team.
This post also offers an additional £2000 environmental allowance per annum.
Due to the UKVI immigration changes we are no longer able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.
Main duties of the job
We are currently seeking dedicated and compassionate Mental Healthcare Support Workers to join our integrated multi-disciplinary team at the Lincolnshire Partnership NHS Trust. As a Mental Healthcare Support Worker, you will play a vital role in providing high-quality care to our service users while promoting competent working practice within LPFT.
Working for our organisation
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work.
We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this!
We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services. This is the time to join and help redesign our services of the future.
We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions.
We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff. As well as all the usual NHS benefits, LPFT also provides an enhanced benefits package including early access to psychological support and physiotherapy, support with transport and travel, financial wellbeing packages and discounts.
Detailed job description and main responsibilities
Key Responsibilities
• To work within the policies, protocols and clinical procedures of Lincolnshire Partnership NHS Trust and to promote competent working practice within an integrated multi-disciplinary team.
• To liaise with the nurses and carry out assigned duties as a member of the multi- disciplinary mental health team.
• To be prepared to work on one's own initiative as necessary and report to the Nurses.
• Promote equality for all patients and understand their health needs.
• Demonstrate an awareness of service user and carer perspectives on the provision of treatment and continuing care.
• Participate regularly in clinical supervision sessions.
• Liaise with representatives from associated voluntary and statutory organisations and facilitate good communication processes.
• Attend in-service training and other study/refresher days to meet individual, statutory and service needs.
• Participate in performance reviews.
• To work with service users to promote independence, maximising daily living skills.
• Assist in maintaining general and specific patient observations under the supervision of registered nursing staff.
• Facilitate and participate in recreational and physical activities in the provision of health and social care to service users.
Requirements
• Demonstrate an understanding of the responsibilities in relation to patients’ property and valuables, respecting cultural values.
• Always act in a manner as to promote and safeguard the interests and well-being of patients.
• Actively promote a responsible caring attitude at all times, treating all patients with dignity and respect.
• Always act in a manner that ensures no patient is the subject of any form of abuse.
• To report any incident which does not comply with Trust policy regarding incident reporting.
• Participate in the escorting of patients as per the Unit procedures.
• Accompany patients and participate, as needed, in recreational activities.
• Maintain good order and cleanliness on the Unit
Person specification
Qualifications
Essential criteria
- Cavendish Care Certificate or willingness to work towards resourced by LPFT
- NVQ Level 2 in Care or equivalent
- NVQ level 3 in Promoting Independence or equivalent or working towards achievement.
Desirable criteria
- Certificate in Community Mental Health ECDL
Experience
Essential criteria
- Previous relevant experience working with people with mental health problems at a HCSW grade or equivalent within a health and social care setting.
Desirable criteria
- Voluntary or working capacity with mental health service or equivalent
Skills and Competences
Essential criteria
- Ability to undertake Reducing and Restrictive Practice (RRP)
- A patient and empathic approach.
- Effective communication with service user, other members of the team and outside agencies.
- Clear accurate clinical note keeping.
- De-escalation Skills.
- Skills related to Physical healthcare interventions such as urine analysis, phlebotomy, PR and BP etc, recording findings and informing supervising nurse of results.
- Planning and organisation skills
Desirable criteria
- Immediate life support Venepuncture
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sean Hamilton
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01522 573543
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