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Job summary

Main area
Team Manager - Gateshead East CTT
Grade
Band 7
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
263-CCG25-232-LB
Employer
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Employer type
NHS
Site
Grassbanks
Town
Gateshead
Salary
£46,148 - £52,809 per annum
Salary period
Yearly
Closing
08/07/2025 23:59

Employer heading

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust logo

Pathway Manager

Band 7

Hello!

We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).

We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, ‘I’ve seen somewhere I can fit in and be myself.’  We’re on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.

Opportunities for you

Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we’ve got exciting new opportunities available at every level and in every area.

We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there’s lots on offer in the way of benefits, such as, lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme. All this in a vibrant workplace supported by the following staff networks.

  • Cultural diversity staff network
  • Disabled staff network
  • LGBT+ staff network

We also have a number of staff support groups which are open to any staff to attend. These Include:

  • Armed Forces and Veterans Staff Association
  • Mind, Health and Wellbeing Community
  • Menopause toolkit and cafes and staff carer support group

We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.

Always improving

CNTW is regulated by the national healthcare regulator, the Care Quality Commission (CQC). Our last two inspections have rated us as an outstanding organisation. We’re always seeking to improve as an organisation. Do you want to be part of that?

Please note that it is a requirement of this Trust that all external applicants pay for their own DBS certification if a DBS check is required for the post.  The method of payment is a salary deduction from your first monthly pay

Job overview

Exciting opportunity for a Team Manager position on a permanent basis within the Gateshead East Community Treatment team.

Full Time role  Monday to Friday normal working hours (9-5pm)

The Team Manager is responsible and accountable for providing safe, effective care and an efficient service, to patients and their carers who live within the community.

Key aspects of the role include monitoring the performance and quality of the service the team delivers. Alongside clinical leadership and effective day-to-day management of the team, commitment to promoting recovery and maximising independence and fulfilling wider management responsibilities as required by the organisation. We are seeking an individual who has experience and knowledge of supporting individuals in the community.

 

Main duties of the job

Provide day-to-day management of the team, hold excellent communication skills and ability to form positive working relationships with Systems Partners

Support with recruitment, retention and induction of staff

Conducting clinical and managerial Supervision, Appraisals and oversight of individuals development

Managing performance and absence/staff wellbeing

Ensure statutory and mandatory training is completed

Support implementation and development of patient and carer experience

Oversight of a support with Informal and Standard Complaints process

Engagement within Interface Meetings

Dealing with grievance and disciplinary cases

Motivate, engage and develop the team within a multi-disciplinary team environment

Lead and coordinate team communication, including holding regular team meetings, communicating and consulting on service changes (which may be contentious), and acting as a conduit of information

Support Team following Serious Incidents and with Debriefs, Local and After Action Review Process and Serious Incident Panels

Working for our organisation

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return, we can offer a dynamic working environment in which to build a career.

There are opportunities for further professional development within scope of the successful candidates experience and development needs, alongside service need.

 

 

Detailed job description and main responsibilities

The Pathway Manager is responsible and accountable for providing safe, effective care and efficient services to service users and their carers who live within the community. Key aspects of the role include monitoring the performance and quality of the service the team delivers. They also provide clinical leadership and effective day to day management of the team, commitment to promoting recovery and maximising independence and fulfil wider management responsibilities as required by the organisation. The successful candidate will be required to cross cover for other services and work across the different Gateshead bases

Please find attached job description for full details.

Advertising date : 24th June 2025

Closing date : 8th July 2025

We welcome your application.

Person specification

Qualifications

Essential criteria
  • First Level Registered Nurse RNMH, RMN, RNLD or equivalent first level qualification e.g. Social Worker, OT, Clinical Psychologist, other.
  • Relevant Post Graduate qualification or Training.

Knowledge and Experience

Essential criteria
  • Experience of coordinating and managing staff resources.
  • Experience of working within a multi-disciplinary team using a community based approach.
  • Experience of providing community bases mental health services.
  • Experience of leading teams and taking on a leadership role in project management.
  • Commitment to Partnership working both multi-agency and multi-disciplinary.
  • Coordinating and supporting staff in the day to day provision of clinical services.
Desirable criteria
  • Awareness of human resource issues and budget management. Undertaking Joint Development Reviews.

Skills

Essential criteria
  • Demonstrate leadership skills/delegation. Excellent communication skills Excellent interpersonal skills including negotiation and conflict management
Desirable criteria
  • Knowledge of RiO data systems and IT skills

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Melissa Baynes
Job title
Clinical Manager
Email address
[email protected]
Telephone number
07812397126
Additional information

Morgan Armstrong Clinical Nurse Specialist

[email protected]

 

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