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Job summary

Main area
Healthcare Science
Grade
Civil Service: Administrative Officer (AO)
Contract
Permanent
Hours
  • Full time
  • Part time
  • Job share
  • Flexible working
37.5 hours per week
Job ref
919-TM-300942-EXT
Employer
UK Health Security Agency
Employer type
Public (Non NHS)
Site
Southmead Hospital (Lab)
Town
Bristol
Salary
£25,651 - £27,220 per annum, pro rata
Salary period
Yearly
Closing
22/01/2026 23:59

Employer heading

UK Health Security Agency logo

Healthcare Scientific Support Worker

Civil Service: Administrative Officer (AO)

The United Kingdom Health Security Agency (UKHSA) is a system leader for health security; taking action internationally to strengthen global health security, providing trusted advice to government and the public and reducing inequalities in the way different communities experience and are impacted by infectious disease, environmental hazards, and other threats to health.

UKHSA’s remit, as an agency with a global-to-local reach, is to protect the health of the nation from infectious diseases and other external threats to health. As the nation’s expert national health security agency UKHSA will:

  • Prevent: anticipate threats to health and help build the nation’s readiness, defences and health security
  • Detect: use cutting edge environmental and biological surveillance to proactively detect and monitor infectious diseases and threats to health
  • Analyse: use world-class science and data analytics to assess and continually monitor threats to health, identifying how best to control and mitigate the risks
  • Respond: take rapid, collaborative and effective actions nationally and locally to mitigate threats to health when they materialise
  • Lead: lead strong and sustainable global, national, regional and local partnerships designed to save lives, protect the nation from public health threats and reduce inequalities.

Job overview

The post holder will act as a Health Care Scientific Support Worker (HSSW) to provide technical and clerical support to the scientific services to patients and customers as an aid to clinical diagnosis. You will be expected to rotate through various managed units within Infection Sciences and will work as part of the laboratory team to provide a high level of microbiological analysis in order to provide patients with the highest level of diagnosis and treatment.

Main duties of the job

The postholder will:

  • Be responsible for the efficient processing of specimens and performing additional laboratory duties to ensure the efficient day to day performance of an area of the laboratory, under the supervision of Biomedical Scientist (BMS) staff.
  • Undertake special Internal Quality Assurance duties, as appropriate and consistent with grade.
  • Undertake inputting of data, filing, answering the telephone, reception work and perform other additional clerical and office duties appropriate to grade
  • Be expected to assist in any UKHSA co-ordinated response or activity of a national/international nature, e.g. a major disease outbreak, e.g. SARS or ‘Swine flu’.
  • Participate in the current weekend and Public Holiday working arrangements on a rotational basis.  

Working for our organisation

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.   

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.  

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Detailed job description and main responsibilities

Under the supervision of a State Registered Biomedical Scientist:

  • Receive, sort, unpack, label and process specimens in the laboratory.
  • Understand the use of the laboratory information system (LIMS) and undertake data entry e.g. for samples received and referred.
  • Electronically request and receive tests and look up results etc.
  • Solve minor problems with mislabelled or mislaid samples and to generate worksheets.
  • Collect and transfer laboratory consumables and samples to and from delivery points, storage areas and workstations.
  • Accurately prepare samples for analysis.
  • Assist with the setting up of automated and semi-automated tests.  
  • Follow various technical procedures e.g. Preparation of specimens Serological and Molecular techniques.
  • Maintain a high standard of competence in the performance of all tests appropriate to grade and investigations carried out in that area, following appropriate training.
  • Perform technical work under the supervision of a BMS.
  • Ensure important or unusual results are drawn to the attention of senior staff and to report complaints or anomalies as soon as possible.
  • Use equipment in a safe and responsible manner.
  • Perform general laboratory duties e.g. checking and cleaning instruments/equipment, recording temperatures, preparing reagents and assistance with stock control.
  • Perform general clerical duties e.g. photocopying, filing, telephone answering, dealing with queries from clients, customers and other NHS staff and to undertake data entry.
  • Assist in the training of other HSSW staff. 
  • Rotate through all relevant sections of the department as directed.
  • Respond to changes in laboratory protocols as directed.
  • Work in a conscientious and responsible manner ensuring care and accuracy.
  • Cover the duties of other HSSW staff in their absence where possible.
  • Receive goods and supplies into the laboratory. 
  • Help prepare and dispatch items/samples for referral, transport and posting.
  • Issue specimen collection kits, containers and reagents to appropriate areas.
  • Undertake sterilisation and disposal of laboratory waste including collection of discard and waste material, transfer of laboratory waste to designated collection/disposal areas.
  • Undertake any reasonable task delegated by a senior member of staff.

Essential criteria

  • GCSE in Maths and English and Sciences or equivalent experience in a lab based environment.
  • Good written and verbal English.
  • Educated to NVQ 2 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
  • Basic knowledge of health and safety and safe working practices.
  • Previous experience of using computerised data systems. And working knowledge of Microsoft Office including Word and Excel.
  • Clear communicator with good writing, data entry and telephone skills ensuring accuracy and attention to detail
  • Ability to work effectively as part of a team.
  • Problem solving skills.
  • Able to work on own initiative, organising and prioritising own workload to set deadlines.
  • An understanding of and commitment to equality of opportunity and good working relationships, both in terms of day-to-day working practices, but also in relation to management systems.

Desirable Criteria

  • Interest in Science and Technology

Selection Process Details 

This vacancy will be assessed using a competency-based framework which will assess your qualifications, knowledge and experience and / or skills and abilities outlined in the essential criteria. 

Stage 1: Application & Sift

You will be required to complete an application form. You will be assessed on the listed 10 essential criteria, and this will be in the form of a:  

  • Application form (‘Employer/ Activity history’ section on the application) 
  • 1250 word supporting statement.  

This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.  
 
You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V –please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV. 

Healthjobs UK has a word limit of 1500, but your supporting statement must be no more than 1250 words. We will not consider any words over 1250 words. 

Longlisting: In the event of a large number of applications we may longlist into 3 piles of: 

  • Meets all essential criteria  
  • Meets some essential criteria  
  • Meets no essential criteria  

If used, the pile ‘Meets all essential criteria’ will proceed to shortlisting.

Shortlisting: In the event of a large number of applications we may conduct an initial sift, on the lead criteria of:

  • GCSE in Maths and English and Sciences or equivalent experience in a lab based environment.

Desirable criteria may be used in the event of a large number of applications/large amount of successful candidates. 

If you are successful at this stage, you will progress to interview & assessment. 

Feedback will not be provided at this stage. 

Stage 2: Interview

You will be invited to a single face to face interview. If face to face interviews are planned, in exceptional circumstances, we may be able to offer a remote interview.  

Knowledge, experience, skills & abilities will be tested at interview    

Interviews dates to be confirmed. 

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. 

Location

This role is being offered as office/lab based at our site in Southmead Hospital, Bristol. Please note hybrid working is not available for this role.

Security Clearance Level Requirement

Successful candidates must pass a disclosure and barring security check. 

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Counter-Terrorist Check.

You will be required to have a Counter Terrorism Check security vetting check as a minimum. For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years as the role requires Counter Terrorism Check (CTC) clearance. In exceptional circumstances UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

Eligibility Criteria

External: Open to all external applicants (anyone) from outside the Civil Service (including internal applicants). 

Salary Information

If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.

Person specification

Application form and supporting statement

Essential criteria
  • Application form and supporting statement

Interview

Essential criteria
  • Questions on knowledge, experience, skills & abilities

Employer certification / accreditation badges

Purple SpaceApprenticeships logoNo smoking policyAge positiveImproving working livesMindful employer.  Being positive about mental health.Disability confident employerThe Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Carer Confident -AccomplishedHappy to Talk Flexible Working

Documents to download

Apply online now

Further details / informal visits contact

Name
Timor Miakhel
Job title
Resourcing Support
Email address
[email protected]
Additional information

For information relating to the role please contact Paula Smith [email protected]

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