Skip to main content
Please wait, loading

Job summary

Main area
Information and Records Management
Grade
Civil Service: Grade 7
Contract
18 months (Fixed Term Appointment/Loan/Secondment until 31/03/2028)
Hours
  • Full time
  • Part time
  • Job share
  • Flexible working
37.5 hours per week
Job ref
919-TM-633001006-EXT
Employer
UK Health Security Agency
Employer type
Public (Non NHS)
Site
Remote Working
Town
Remote Working
Salary
£56,185 - £70,566 per annum, pro rata
Salary period
Yearly
Closing
01/07/2026 23:59

Employer heading

UK Health Security Agency logo

Information and Records Management Lead

Civil Service: Grade 7

The UK Health Security Agency (UKHSA) prevents, prepares for and responds to infectious diseases, and environmental hazards, to keep all our communities safe, save lives and protect livelihoods.

We provide scientific and operational leadership, working with local, national and international partners to protect the public’s health and build the nation’s health security capability.

UKHSA is an executive agency, sponsored by the Department of Health and Social Care.

Job overview

Our Information and Record professionals develop, implement, and continually improve the organisation’s information governance, including its information and records management policy, strategy, and processes to promote good practice and maintain compliance with statutory obligations. They ensure best practice is implemented across the organisation with regards to the use, management, and organisation of information, ensure appropriate use and facilitate access to information to maximise its value.  

Our Information and Records Management Leads create networks and support change to deliver impactful change across myriad UKHSA functions and systems. A strong emphasis on practical guidance and advice, the role leads a small team focused on delivery records management that enables UKHSA across its clinical, scientific, and operational functions.  

The team sits within the Information Management and Privacy (IMP) division, which works organisation-wide to develop a compliance culture that is enabled and supported by dedicated professionals. This is a key juncture in the development of the information management and privacy function, as we consolidate our working practices, work with the business and our regulators to bring about lasting organisational change and, ultimately, safeguard and uphold the reputation of UKHSA.   

Main duties of the job

Information and Records Management Leads provide authoritative advice across the information and records management, support policy development, and lead the design and delivery of processes that enable staff to manage information effectively. They understand the obligations on civil servants and those working for an Executive Agency of His Majesty’s Government and play a key role in ensuring records and information are managed appropriately throughout their lifecycle. 

They can lead information and records management workstreams, identifying key requirements for managing content across digital system.  They assist colleagues in understanding and explain the specific requirements for their business functions, and support their alignment with broader information and records management change programmes. They support the implement of change and information and records management functionality, with a particular focus on the M365 and Exchange suite of Microsoft applications.  

Working for our organisation

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.   

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.  

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Detailed job description and main responsibilities

The Lead understands the current suite of information and records management technologies, with a particular focus on the Microsoft suite of applications and SharePoint. 

Responsibilities: 

  • Directly supports Head of Information and Records Management in providing expert advice to UKHSA, including senior leadership, on matters of Information Management and Records Management; 
  • Engage with colleagues across government and our sponsoring Department to ensure that UKHSA understands and assesses cross-government requirements, especially the impact of ongoing changes to technology; 
  • Develop and implement targeted information and records management business plans and change process that complement the overall organisational priorities, strategy and aims; 
  • Support the production of information and records management policies, strategy, and delivery plans including guidance, processes, retention schedules that complement the overall organisational strategy and aims; 
  • Lead and contribute to key programmes and change across UKHSA to ensure information management practice is embedded in the discovery, development, and delivery of change;   
  • Provide impactful guidance, advice, and expertise to colleagues throughout UKHSA on information and records management policy, procedure, and practice; 
  • Collaborate with stakeholders and key colleagues across UKHSA to help enable the culture of compliance to support timely engagement and informed decision making; 
  • Coordinate and facilitate Information Management improvements for the benefit of the business, working to optimise search and retrieval of value from UKHSA’s information; 
  • Support UKHSA teams on disclosure, litigation, inquiries, FOI requests, and other information-related queries, ensuring robust and consistent processes are in place. 
  • Line management of other information and records management staff. 

The responsibilities of Information and Records Management team include: 

  • Development and maintenance of UKHSA information management, records management and related policies, procedures, and guidance; 
  • Understanding UKHSA’s technology platforms and providing recommendations, advice, and insight into compliance, policy, and development for information and records management; 
  • Assess the impact of change and technology initiatives on information and records management requirements and practice; 
  • Engage with key partners to champion and lead a culture of compliance with information management throughout the information lifecycle; 
  • Support the development of an achievable, impactful, and sustainable approach to the management of information across UKHSA and its requirements; 
  • Building expert knowledge of functions, stakeholders, and requirements. 

Operating at the Leader level of the GKIM Professional Skills Framework, the postholder leads in information and records management across UKHSA, they understand stakeholder needs, organisational priorities, alongside the requirements of effective information and records management.  

They collaborate with colleagues within UKHSA and across government, bringing best practice and the latest insights to enable change, colleagues and the business. They develop and embed networks to help both understand and support UKHSA. They bring practical experience and expertise on information management and records management across practice and systems used by UKHSA. 

They understand our stakeholders, our requirements, and our priorities. The role involves working across Government and our wider partnerships to understand stakeholder concerns, develop approaches that meet our information management requirements. 

LINE MANAGEMENT

  • Management of Information and Records Manager (SEO) and Information and Records Officer (HEO).

This list is not exhaustive.

Essential criteria

  • Extensive experience and understanding of the requirements for information management and records management in the UK Public Sector or other similar large organisations.
  • Professional qualification or experience in information management and records management. 
  • Understanding and delivery of guidance and support in the context of the public sector information law (Public Records Act, Freedom of Information, Data Protection and UK GDPR), associated government standards and policy 
  • Significant expertise in administering M365 for information management including governance, configuration, site design, and tooling 
  • Experience in providing impactful leadership on information and records management topics; 
  • Strong communication & stakeholder management experience including with senior leadership; 
  • Excellent written and verbal communication skills; 
  • An understanding of and commitment to equality of opportunity and good working relationships. 

Desirable

  • A GKIM professional with extensive experience of Public Sector information management.  
  • Expertise in SharePoint development and the Microsoft 365 ecosystem, including Power BI, Power Automate, and Power Apps. 
  • Training or experience in change management or project management disciplines. 

Selection Process Details

This vacancy is using Success Profiles and will assess your Behaviours/Experience/Technical skills. 

Stage 1: Application & Sift

You will be required to complete an application form. You will be assessed on the listed 8 essential criteria, and this will be in the form of a:   

  • Application form (‘Employer/ Activity history’ section on the application)
  • 1500 word supporting statement.  

This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria. 
  
You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V –please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV.  

In the event of a large number of applications we will longlist into 3 piles of: 

  • Meets all essential criteria  
  • Meets some essential criteria  
  • Meets no essential criteria

If used, the pile ‘Meets all essential criteria’ will proceed to shortlisting.

In the event of a large number of applications we may conduct an initial sift, on the lead criteria of:

  • Extensive experience and understanding of the requirements for information management and records management in the UK Public Sector or other similar large organisations.

Desirable criteria may be used in the event of a large number of applications/large amount of successful candidates.

If you are successful at this stage, you will progress to interview & assessment.    

Feedback will not be provided at this stage. 

Stage 2: Interview 

You will be invited to a single remote interview.   

Behaviours/Experience/Technical skills will be tested at interview.

The technical skill and ability will be the use of M365 tooling to deliver information and records management practice on a current issue.

The candidate will be asked to prepare a short presentation on the topic of “using M365 technology to empower staff’s records and information management, covering how technology can help them reduce their digital heap". They will use three slides to set out your objective, your support offer, and what you are asking staff across UKHSA to do. More information will be provided to those invited to interview.

The Behaviours tested during the interview stage will be:

  •  Changing and improving (Lead Behaviour)
  • Making effective decisions
  • Leadership
  • Communicating and influencing
  • Delivering at pace

Interviews dates are to be confirmed.  

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Location

This is a remote working role.

Security Clearance Level Requirement 

Successful candidates must pass a basic disclosure and barring security check before they can be appointed.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Baseline Personnel Security Standard.

Eligibility Criteria

External: Open to all external applicants (anyone) from outside the Civil Service (including internal applicants). 

Salary Information

If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.

Grade 7

  • £56,185- £66,581 (National)
  • £58,340- £68,574 (Outer London)
  • £60,494- £70,566 (Inner London)

Person specification

Application form and supporting statement

Essential criteria
  • Application form and supporting statement

Interview - behaviours

Essential criteria
  • Changing and improving
  • Communicating and influencing
  • Leadership
  • Delivering at pace
  • Making effective decisions

Interview - Presentation

Essential criteria
  • Presentation

Employer certification / accreditation badges

Purple SpaceApprenticeships logoNo smoking policyAge positiveImproving working livesMindful employer.  Being positive about mental health.Disability confident employerThe Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Carer Confident -AccomplishedHappy to Talk Flexible Working

Documents to download

Apply online now

Further details / informal visits contact

Name
Timor Miakhel
Job title
Resourcing Support
Email address
[email protected]
Additional information

For further information relating to the role please contact [email protected]

Apply online nowAlert me to similar vacancies