Job summary
- Main area
- Adult Bone Marrow Transplant (BMT) and Immune Effector Cell (IEC) Therapy, and Paediatric Haematology, Oncology and BMT
- Grade
- Band 6
- Contract
- 13 months (Fixed term 13 months)
- Hours
- Part time - 22.5 hours per week
- Job ref
- 387-WC9334-LMH
- Employer
- Bristol NHS Foundation Trust
- Employer type
- NHS
- Site
- Bristol Royal Hospital for Children / Bristol Haematology and Oncology Centre
- Town
- Bristol
- Salary
- £39,959 - £48,117 pro rata
- Salary period
- Yearly
- Closing
- 05/08/2026 23:59
Employer heading
Quality Manager- Adult BMT & IEC Therapy, Paediatric Haem, Onc & BMT
Band 6
North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1st July 2026 to become Bristol NHS Foundation Trust. This will create an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people.
Bristol NHS Foundation Trust recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.
Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.
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Job overview
The post holder will manage and oversee the UHBW Adult BMT & IEC and Paediatric Haematology, Oncology & BMT Quality Management Programme, ensuring that the programme meets regulatory and accreditation requirements while supporting continual service development and improvement. The role includes maintaining the Quality Management System and controlled document portfolio, coordinating audit and inspection activity, managing adverse events, CAPA processes, risk registers, outcome monitoring, governance reporting, staff training records, credentialling and competency records. The post holder will work closely with clinical, pharmacy, administrative and management colleagues across divisions, as well as external bodies including JACIE, HTA, NHS England, NHSBT, UKHSA, Anthony Nolan Donor Registry, BSBMTCT and EBMT.
Main duties of the job
Lead and maintain the Quality Management System for Bone Marrow Transplant, Cellular Therapy, and Paediatric Haematology/Oncology services, ensuring compliance with regulatory and accreditation standards (including JACIE and HTA).
Oversee governance, risk, and audit processes, including inspections, internal audits, incident management, CAPA plans, risk registers, validation studies, and quality improvement initiatives.
Provide expert advice and support to clinical and management teams on quality management, information governance, patient safety, regulatory compliance, and best practice.
Manage quality documentation and data, including policies, SOPs, clinical guidelines, training records, regulatory submissions, governance reports, and cell storage databases.
Drive service development and continuous improvement through audit outcomes, risk assessment, trend analysis, process redesign, and change management to improve safety, efficiency, and compliance.
Build and maintain relationships with internal stakeholders and external regulatory, accreditation, and professional bodies to support programme delivery and compliance.
Provide leadership and line management for staff, including recruitment, appraisal, performance management, training, and professional development.
Contribute to patient safety and experience by ensuring robust quality systems, effective governance, confidentiality, and learning from incidents, complaints, and adverse events.
Working for our organisation
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre and Weston.
With an annual turnover of 2.6 billion, we are now one of the largest NHS trusts in the United Kingdom.
Chaired by Ingrid Barker and led by Maria Kane as Chief Executive, Bristol NHS Foundation Trust aims to transform the way healthcare is delivered locally with a clear focus on making a difference for what we call our Four Ps:
- Better outcomes for our Patients
- More opportunities for our People
- Fairer more consistent care for our Population
- Best Value for Public Purse
Our vision for five years from now:
- Patients will wait less time to be diagnosed and treated, and they will have the same high-quality experience and outcomes, regardless of who they are or where they live.
- We will meet rising demand by maximising the use of our available resources.
- More care will be delivered nearer to patients, in their homes or the community.
- Digital technologies will have transformed the way we work and the way we deliver care.
- Our people will feel engaged, energised and empowered by their work.
- We will be known as a place where people enjoy working, training and building a career.
- Our volume of globally renowned research and innovation will have grown significantly.
- We will contribute to system financial balance
Detailed job description and main responsibilities
Person specification
Education and qualifications
Essential criteria
- Education to degree level, or equivalent experience
- Good general standard of education, including GCSEs grade A-C in English and Maths, or equivalent
- Computer literate and trained in Microsoft Office applications, including Outlook
Personal qualities
Essential criteria
- Demonstrates awareness of the limits of own practice and knowledge and when to seek appropriate support or advice
- Committed to personal development and maintaining a personal development plan aligned to service objectives
Experience
Essential criteria
- Administrative experience in a busy, customer-focused environment
- Experience of working as part of a team
- Experience of workload prioritisation
Desirable criteria
- Previous patient-facing experience within the NHS
- Experience of using a patient administration system, for example CareFlow
- Experience of maintaining data on a computer system
- Knowledge of medical terminology
- Experience of quality management systems
- Experience of clinical or process audit
- Experience of staff management
- Knowledge and experience of the JACIE accreditation process
- Knowledge and understanding of the Data Protection Act, Human Tissue Act and Blood Safety and Quality Act
Knowledge, skills and abilities
Essential criteria
- Ability to prioritise workload, manage work-related pressures and meet tight deadlines
- Ability to respond to and document complex telephone calls
- Excellent communication skills, face to face, by telephone and via video calling
- Uses initiative and makes decisions while acting within the scope of the role and limits of training
- Excellent organisational skills and meticulous attention to detail
- Ability to work independently with minimal input from line manager; able to use initiative and problem solve
- Good report writing skills and skilled at using a standard keyboard
- Ability to respond to and document complex telephone calls
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kerry Viscuglia-Sardo
- Job title
- Quality Manager
- Email address
- [email protected]
- Additional information
You can also contact Amy Lunt ([email protected])
If you have problems applying, contact
- Address
-
People & Transformation Division
North Bristol NHS Trust
Southmead Hospital
BS10 5NB
- Telephone
- 0117 4141151
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