Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 376-CP-0735
- Employer
- Rotherham Doncaster and South Humber NHS Foundation Trust
- Employer type
- NHS
- Site
- Tickhill Road Hospital
- Town
- Doncaster
- Salary
- £32,073 - £39,043 per annum
- Salary period
- Yearly
- Closing
- 10/08/2026 23:59
Employer heading
Patient Safety Care & Community Systems Learning Officer
NHS AfC: Band 5
Job overview
The Systems and Learning Officer will play a key role in improving, monitoring, and maintaining high standards of data quality across patient safety systems, including Learning from Patient Safety Events, RADAR and Care Opinion. This role ensures data integrity for compliance, decision-making, internal and external reporting, and organisational learning.
Main duties of the job
Develop advanced skills and knowledge of the RADAR system modules in the Nursing and Facilities portfolio and devise training both in accessible media and direct training when required.
Working closely with Health Informatics. Contributing to the ongoing development of Radar to support Trust processes and priorities.
Support the Patient Safety, Carer & Team to proactively monitor data and quality, identifying areas of risk and implementing agreed preventative measures and remedial action.
Working for our organisation
Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.
We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.
We are dedicated to the development of our our people and hold a learning half day every month for our colleagues.
We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:
https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/
To find out more about working for RDaSH and the fantastic benefits we offer visit our website:
https://www.rdash.nhs.uk/about-us/getting-involved/work-with-us/
We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:
The main terms and conditions of service can be found here:
Detailed job description and main responsibilities
Please view the attached job description and person specification to view the full details about the role
We reserve the right to close the vacancy early if there are a high amount of applications
Person specification
Qualifications
Essential criteria
- Degree or equivalent experience relevant to the post
Desirable criteria
- Professional registration (NMC, HCPC, SWE etc)
Experience
Essential criteria
- Knowledge of LFPSE and PSIRF
- Ability to review complex information and present it in an understandable way within reports with a high level of attention to detail
- Experience using electronic systems for patient safety or patient feedback e.g. RADAR/DATIX
- Understanding of data governance and confidentiality; Knowledge of patient safety processes and compliance requirements
Desirable criteria
- Experience working in patient safety or complaints within a healthcare setting.
Knowledge
Essential criteria
- Understanding of compassionate engagement
- Understanding of a Just culture and being open (duty of candour)
Desirable criteria
- Understanding of current national health service, local, regional and national policy understanding of regulation including parliamentary health service ombudsman (PHSO) & care quality commission (CQC)
Skills/ Abilities
Essential criteria
- Excellent communication skills (written verbal and presentational)
- Ability to deal with distressed and highly emotive patients/relatives
- Excellent organisational skills demonstrating the ability to prioritise and manage several conflicting requirements and complex issues in a professional manner
- Facilitation, influencing and interpersonal skills
- Ability to constructively challenge opinion at any level within the organisation
- Ability to understand and analyse complex data
- Excellent IT skills
- Report writing
- Delivery to deadlines and short timescales
- Work with a wide range of stakeholders
- Able to communicate to different audiences
- Ability to manage priorities and demanding workloads
- Ability to develop and deliver training; Excellent communication and presentation skills
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Paula Rylatt
- Job title
- Head of Quality and Promises
- Email address
- [email protected]
- Telephone number
- 07747 455412
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