Job summary
- Main area
- Admin & Community Respiratory
- Grade
- NHS AfC: Band 3
- Contract
- Fixed term: 9 months (Funding until 31st March 2027. Contract length may shorten depending on start date)
- Hours
- Full time
- Part time
- Job share
- Flexible working
- Job ref
- 331-7982153-UHMB-A
- Employer
- University Hospitals of Morecambe Bay NHS Foundation Trust
- Employer type
- NHS
- Site
- Alfred Barrow Health Centre (or Beck House, Kendal. Negotiable)
- Town
- Barrow-in-Furness
- Salary
- £25,760 - £27,476 pro rata
- Salary period
- Yearly
- Closing
- 05/08/2026 23:59
Employer heading
Community Respiratory Administrator
NHS AfC: Band 3
''Creating a great place to be cared for and a great place to work''
University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Job overview
The Morecambe Bay Respiratory Network in conjunction with the Community Respiratory Service, have secured funding until March 2027, to continue running a number of new services across Morecambe Bay, including (but not limited to) Pulmonary rehabilitation and specialist home rehabilitation and support, for people with respiratory disease living with high symptom burden who are at high risk of deterioration and urgent care use.
We require a full time administrator to support (primarily) the running of Pulmonary rehabilitation and general office duties in Barrow and Kendal. This is a temporary contract (pending a recurrent funding decision in 2027).
This time limited post would be ideal for an experienced NHS administrator, with existing knowledge of NHS systems and patient customer service skills.
Main duties of the job
Main duties of the role are outlined in the attached job description, but to support the PR programme delivery you will be expected to:
Phone patients to discuss and explain the PR programme and arrange appointments
Dealing with patients in a kind, respectful and sensitive manner when they contact the team (including people who are breathless and in distress)
Work with our clinical team to prepare and replenish assessment and class paperwork
Scanning of clinical paperwork onto EMIS web clinical system
Ordering of supplies
Attendance at meetings and support of minute taking as required
Working for our organisation
Our Community Respiratory Team has 3 main offices in Lancaster, Kendal & Barrow (not on hospital grounds) and our team provide care across the whole of Morecambe Bay.
We operate from three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Our Community Service for adults are provided in people's homes ,community centres, clinics, GP Practices, community hospitals. Our aim is to work with people to help them remain independent , improve their health and manage their conditions through high quality care , advice and support.
Detailed job description and main responsibilities
Main duties of the role are outlined in the attached job description, but to support the PR programme delivery you will be expected to:
Phone patients to discuss and explain the PR programme and arrange appointments
Dealing with patients in a kind, respectful and sensitive manner when they contact the team (including people who are breathless and in distress)
Work with our clinical team to prepare and replenish assessment and class paperwork
Scanning of clinical paperwork onto EMIS web clinical system
Ordering of supplies
Attendance at meetings and support of minute taking as required
Person specification
Knowledge
Essential criteria
- 3 GCSE grade C or above to include English Language or equivalent experience
- NVQ level 3 in administration or equivalent qualification or relevant proven experience.
- Commitment to excellent patient care and the delivery of high quality service.
Desirable criteria
- Prior experience working with EMIS & UHMB Web Systems
Experience
Essential criteria
- Experience of computer based information systems in an office environment.
- Ability and experience of using Microsoft Office and Microsoft 365
- Experience of minute taking.
Desirable criteria
- Experience with working with NHS patient information systems
- Experience working in a patient facing capacity within the NHS
Skills
Essential criteria
- Flexibility – demonstrating the ability to respond positively to change
- Ability to travel to other bases independently across Morecambe Bay
- Excellent communication
- Excellent team working skills
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Gary Wilson
- Job title
- MBRN Lead Admin & Patient Navigator
- Email address
- [email protected]
- Telephone number
- 01524 591659
- Additional information
Ruth Brown (CRT Lead Admin & Patient Navigator)
If you have problems applying, contact
- Address
-
Level 1
Fusion House
Evolution Park
Blackburn
Lancashire
BB1 2FD
- Telephone
- 03033 301 033
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