Job overview

An opportunity has arisen for an organised motivated an proactive Administrator who will be aligned to the Doncaster Mental health and Learning Disability Care Group.  Providing a senior comprehensive administrative and  support to the Specialist Services Unit which consists of the following services: Primary care mental health; Perinatal Mental Health; Early Intervention and Psychosis and Community Health and Well Being Services.

They will  liaise with the Administration Lead to ensure that high standards of data quality are achieved and maintained as well as ensure Clinical Practitioners are proactively supported with service delivery.

Main duties of the job

To communicate effectively, accurately and professionally, applying discretion and empathy where necessary, with written, telephone and face to face contact, with patients, service users, visitors, other Trust staff and external agencies.

Provide and receive routine information to work colleagues and clients. Exchange information with clients requiring tact and diplomacy.

Maintain quality in own work and encourage others to do so whilst working as an effective and responsible senior team member..

Deal with any day-to-day problems that arise within the admin team such as staffing issues, technological issues ensuring effective resolution and continuity of services.

To ensure appropriate records storage and archiving is carried out in a confidential and timely manner.

Monitoring of the service email inboxes, ensuring actions and responses are completed in a timely manner.

To maintain a high level of integrity and confidentiality in respect of all work.

·     Facilitation of service meetings including taking notes and producing minutes, ensuring accurate records of attendance are kept and timely dissemination of agendas and meetings papers.

·         Caseload maintenance, data quality and spine matching as directed by the Administration Lead.

Work with colleagues to monitor and rectify identified data quality issues.

Working for our organisation

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are dedicated to the development of our our people and hold a learning half day every month for our colleagues. 

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://www.rdash.nhs.uk/about-us/getting-involved/work-with-us/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://www.nhsemployers.org/publications/tchandbook