Job summary
- Main area
- Administrative Assistant
- Grade
- Band 2
- Contract
- Permanent: 37.5 hrs per week
- Hours
- Full time
- Flexible working
- Job ref
- 376-RCCGAO-0176
- Employer
- Rotherham Doncaster and South Humber NHS Foundation Trust
- Employer type
- NHS
- Site
- Kimberworth Place
- Town
- Rotherham
- Salary
- £26,299.62 per annum
- Salary period
- Yearly
- Closing
- 25/08/2026 23:59
Employer heading
Administrative Assistant - Apprenticeship Opportunity
Band 2
Job overview
To provide a strong and comprehensive administration and clerical support to the Neurodevelopmental Pathway. The role will entail dealing with queries from patients and their families, schools, social workers and other external agencies.
We reserve the right to close this vacancy early if we receive a high number of applications
If you don't already have a Level 2 qualification or equivalent experience in a relevant subject, RDaSH are offering this post alongside the opportunity for you to complete a Level 2 apprenticeship qualification [relevant to your role].
As an apprentice within RDaSH you will be given the opportunity to gain experience, learn work-related skills and obtain all the tools needed to thrive.
An apprenticeship includes regular training with a college or other training organisation. Around 20% of your working hours will be spent training or studying. This leads to a nationally recognised qualification.
Whether you already work for us or are joining the Trust and NHS for the first time, apprenticeships can help you to develop the skills, knowledge and know-how in order to embark on a successful and fulfilling career within the health service.
Main duties of the job
The ideal candidate will be confident in the use of Microsoft Office packages, Outlook, Word and Excel. Have proven background/experience of working within a busy administration based environment. Be able to answer telephone queries, handle referral documents for uploading into our clinical patient record system , assist with printing, filing, typing, format letters plus other administration duties as part of their role.
They must be able to communicate courteously and effectively as they will be the point of contact for schools and parents within the team. Workload varies across the year, so the post requires someone who is able to work well under pressure and who can prioritise different streams of work to meet the changing demands on the service.
There will be an expectation to work across all localities as and when required to support service delivery.
Working for our organisation
Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.
We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.
We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:
https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/
To find out more about working for RDaSH and the fantastic benefits we offer visit our website:
We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:
The main terms and conditions of service can be found here:
https://www.nhsemployers.org/publications/tchandbook
Detailed job description and main responsibilities
Before applying, please view the attached job description and person specification to view the full details about the role.
****If you are applying for this role via the apprenticeship route, please review the attached eligibility document to ensure you meet the eligibility criteria to undertake an apprenticeship****
We reserve the right to close the vacancy early if there are a high amount of applications.
Person specification
Qualifications
Essential criteria
- Demonstrable literacy and numeracy skills to functional skills level 1 or equivalent
- NVQ Level 2 in a related subject or equivalent or willingness to undertake a relevant Level 2 Apprenticeship
Desirable criteria
- GCSE Grade C or above or Functional skills level 2 or equivalent in English and Maths
Experience
Essential criteria
- IT skills in Microsoft Office Packages or equivalent experience
Desirable criteria
- Use of Clinical record keeping system - SystmOne desireable
Knowledge
Essential criteria
- Understand importance of maintaining confidentiality
Skills
Essential criteria
- Good interpersonal skills
- Ability to communicate effectively both verbal and in writing
- Awareness and understanding of the requirement for discretion and confidentiality
- Ability to relay correct messages both verbally and in writing
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Carolyn Watson
- Job title
- Administration Team Lead
- Email address
- [email protected]
- Telephone number
- 07795266515
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