Job summary
- Main area
- Oncology & Haematology
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 15 hours per week
- Job ref
- 331-7930936-UHMB-A
- Employer
- University Hospitals of Morecambe Bay NHS Foundation Trust
- Employer type
- NHS
- Site
- Furness General Hospital
- Town
- Barrow
- Salary
- £25,760 - £27,476 per annum pro rata
- Salary period
- Yearly
- Closing
- 12/08/2026 23:59
Employer heading
Oncology/Haematology Reception & Appointments Administrator
NHS AfC: Band 3
''Creating a great place to be cared for and a great place to work''
University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Job overview
The Oncology Unit at Furness General Hospital are looking to recruit a part-time Receptionist/Administration Clerks.
You need to be enthusiastic, motivated and prepared for the challenge of providing excellent customer service to the patients using the Oncology/Haematology services in a warm, friendly environment.
Main duties of the job
You will be required to work at Furness General Hospital with the potential for some very occasional travel to Westmorland General Hospital.
You will be able to work as an effective team member, demonstrate effective communications skills both written and verbal and support the team in the delivery of patient focused care. Previous reception team and appointment booking experience together with knowledge of the LORENZO system an advantage.
Working for our organisation
We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/
Person specification
Education and qualifications
Essential criteria
- Educated to GCSE level or equivalent to include English language and Maths
- Keyboard skills/computer literate
Desirable criteria
- ECDL or equivalent
- NVQ or equivalent in Customer Care
Experience
Essential criteria
- Health service experience within a clerical field
Desirable criteria
- Previous experience of PAS system/Lorenzo or equivalent
- Previous Reception experience
- Customer Care
Skills, ability and knowledge
Essential criteria
- Ability to deal with information sensitively and confidentially
- Numerate, good communication skills to include; written, verbal,
- Ability to work both independently and as part of a team
Desirable criteria
- Work to tight deadlines in a professional manner
- Problem solving and ability to multi task
- Time management skills
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Thomas Dance
- Job title
- Operational Manager
- Email address
- [email protected]
- Telephone number
- 07855069990
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