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Job summary

Main area
Health Support Worker
Grade
Civil Service: Administrative Officer (AO)
Contract
Permanent
Hours
  • Full time
  • Part time
  • Job share
  • Flexible working
37.5 hours per week
Job ref
919-CG-300627-EXT
Employer
UK Health Security Agency
Employer type
Public (Non NHS)
Site
Laboratory
Town
Birmingham
Salary
£25,651 - £27,220 per annum, pro rata
Salary period
Yearly
Closing
16/09/2026 23:59

Employer heading

UK Health Security Agency logo

Healthcare Scientific Support Worker

Civil Service: Administrative Officer (AO)

The UK Health Security Agency (UKHSA) prevents, prepares for and responds to infectious diseases, and environmental hazards, to keep all our communities safe, save lives and protect livelihoods.

We provide scientific and operational leadership, working with local, national and international partners to protect the public’s health and build the nation’s health security capability.

UKHSA is an executive agency, sponsored by the Department of Health and Social Care.

Job overview

Are you looking to start or develop your career in laboratory science within a nationally recognised healthcare organisation? The UK Health Security Agency (UKHSA) Public Health Laboratory in Birmingham is seeking a Healthcare Scientist Support Worker (HSSW) to join our friendly and dedicated team.

Working in partnership with University Hospitals Birmingham, our laboratory provides a comprehensive microbiology service to Birmingham Heartlands Hospital, Good Hope Hospital, Solihull Hospital and GP practices across the region. This is an excellent opportunity to gain hands-on experience in a busy, modern microbiology laboratory, supporting vital diagnostic services that directly contribute to patient care and public health.

 

Main duties of the job

As a Healthcare Scientist Support Worker, you will:

  • Provide technical and administrative support to scientific staff, assisting with the processing, preparation and handling of clinical specimens.
  • Work as part of a skilled multidisciplinary team and rotate through a variety of microbiology laboratory sections, gaining broad experience across different service areas.

This role is ideal for an organised, motivated individual with excellent attention to detail, strong teamwork skills and a commitment to delivering high-quality laboratory services.

Please note, the above is not exhaustive.

Working for our organisation

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.   

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.  

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Detailed job description and main responsibilities

Under the local supervision of a Registered Biomedical Scientist:

  • Sample receipt and handing.
  • Sample preparation and reagent preparation following protocols.
  • Clerical duties, including use of computers, and data entry, telephone enquiries.
  • Provide results service to wards, GP’s and other hospitals
  • Dealing with patients, visitors and deliveries.
  • Monitor and maintain appropriate stock levels, receipt of deliveries and preparation of orders.
  • Cleaning and disinfection of equipment and laboratory areas.
  • Monitoring and routine maintenance of equipment.
  • Perform basic manual and automated tests according to protocols.
  • Disposal of tissue and patient samples in accordance with relevant guidelines
  • Autoclaving of waste material and patient samples (involves moderate lifting).
  • Work in a safe manner in accordance with Laboratory Health and Safety policies and procedures.
  • Processing specimens, sub culturing of specimens, cleaning and maintenance of equipment, assisting BMS staff in analytical techniques, and use of automated equipment within Containment Level 3 laboratory.
  • To participate in Quality Assurance and Quality Control activities and assist the department in maintaining UKAS Accreditation.
  • To participate in audit processes, drug trials, research projects as required.
  • Job Holder is expected to occasionally work under remote supervision of a Registered Biomedical Scientist following defined SOP/protocols and would be expected to refer non routine issues to their supervisor.
  • Assistance with training of junior HSSW staff and trainee BMS staff.
  • Preparation of samples prior to sending away to reference laboratories.

Essential Criteria  

  • GCSE grade C or above in Maths & English or equivalent experience working in a laboratory
  • Experience of using computerised data systems
  • Basic knowledge of Health & Safety
  • Previous experience working in an administrative environment
  • Previous experience of using computerised data systems
  • Experience of manual handling task

Desirable Criteria

  • Previous experience of working in a microbiology laboratory
  • Previous experience of working in a health care environment
  • Knowledge of laboratory consumables 

Selection Process Details

This vacancy is using Success Profiles and will assess your Behaviours, Strengths and Experience. 

Stage 1: Application & Sift

Success profiles  Success Profiles - GOV.UK

You will  be required  to complete an application form. You will be assessed on  the listed  7 essential  criteria,  and this  will be in the form of  a: 

  • Application form (Employer/ Activity history’ section on the application)
  • 750  word supporting statement.  

This should outline how you consider your skills,  experience  and  knowledge  provide evidence of your suitability for the role, with reference to the essential criteria.  
 
You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V –please be  advised  you will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV.

Healthjobs UK has a word limit of 1500, but your supporting statement must be no more than 750  words. We will not consider any words over 750.

Longlisting: 

In the event of  a large number ofapplications  we  will longlist  into 3 piles of:

  1. Meets all essential criteria 
  2. Meets some essential criteria  
  3. Meets no essential criteria 

If used, the pile(s) ‘Meets all essential criteria’ will  proceed  to shortlisting.  

Shortlisting:  

In the event of a large number of  applications we  may conduct  an initial  sift, on the lead criteria of: 

  • GCSE grade C or above in Maths and English or equivalent experience working in a laboratory

Desirable criteria may be used in the event ofa large number of  applications or large  amount  of successful candidates.

If you are successful at this stage, you will progress to interview. 

Feedback will not be provided at this stage. 

Stage 2: Interview

Success profiles  Success Profiles - GOV.UK 

You will be invited to a  face to face interview at UK Health Security Agency Public Health Laboratory Birmingham, Heartlands Hospital, Bordesley Green East, Birmingham, B9 5ST.

If face to face interviews  are  planned, in exceptional circumstances, we may be able to offer a remote interview.

Behaviours and Strengths  will be tested at interview. 

The Behaviours tested during the interview stage will be:

  • Seeing the big picture
  • Communicating and influencing
  • Working together (Lead behaviour)
  • Delivering at pace

Strengths will be assessed via strength based questions.

Interviews  dates are to be confirmed.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Location

This role is being offered as laboratory based at our site in Birmingham. 

You will be required to have a Counter Terrorism Check security vetting check as a minimum. For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years as the role requires Counter Terrorism Check (CTC) clearance. In exceptional circumstances UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

Please note, there is no hybrid working available for this role.

Security Clearance Level Requirement 

Successful candidates must pass a basic disclosure and barring security check before they can be appointed.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Counter-Terrorist Check.

Eligibility Criteria 

External: Open to all external applicants (anyone) from outside the Civil Service (including internal applicants).  

Salary Information

If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary.  Pay increases are through the relevant annual pay award for the role and terms.

Person specification

Application form and Supporting Statement

Essential criteria
  • Application form and Supporting Statement

Behaviours

Essential criteria
  • Seeing the big picture
  • Communication and influencing
  • Working together - Lead
  • Delivering at pace

Strengths

Essential criteria
  • Strength based questions

Employer certification / accreditation badges

Purple SpaceApprenticeships logoNo smoking policyAge positiveImproving working livesMindful employer.  Being positive about mental health.Disability confident employerThe Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Carer Confident -AccomplishedHappy to Talk Flexible Working

Applicant requirements

You must have appropriate UK professional registration.

Documents to download

Apply online now

Further details / informal visits contact

Name
Charlene Gwekwerere
Job title
Resourcing Support Officer
Email address
[email protected]
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