Skip to main content
Please wait, loading

Job summary

Main area
Acute surgical assessment
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (working hours are between 7am to 7pm including some weekends)
Job ref
387-S2263-MF
Employer
Bristol NHS Foundation Trust
Employer type
NHS
Site
Bristol Royal infirmary
Town
Bristol
Salary
£25,272 pa pro rata
Salary period
Yearly
Closing
19/08/2026 23:59

Employer heading

Bristol NHS Foundation Trust logo

Ward Porter/Health Service Assistant

Band 2

North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1st July 2026 to become Bristol NHS Foundation Trust. This will create an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people.

Bristol NHS Foundation Trust recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.

Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.


 

Job overview

An exciting opportunity for someone motivated & hard working to join the Division of Surgery, Head & Neck.

We are looking for a new Health Service Assistant (HSA)/Ward Porter to join our multi-disciplinary team on multiple ward areas A701 the Surgical and Trauma Assessment Unit (STAU), & Same day Emergency care (SDEC) A403 unit, both are a fast paced, friendly and exciting environment where all staff can take pride in delivering a high standard of patient care and experience.

We are looking for an organised and efficient person with excellent interpersonal skills who will relish the opportunity to contribute to the shared goals of our team in this challenging, and at times stressful, environment where no two days are the same. You will work closely with the entire team; managing patient notes, equipment and stock whilst also transferring patients between departments. Experience of working within a hospital setting would be beneficial but not essential.

If you look forward to becoming part of a dynamic healthcare team, then this is the post for you.

Previous applicants need not apply.

Please note that this vacancy may close earlier than the advertised date if a sufficient number of applications have been received.

 

Main duties of the job

On a day to day basis, tasks will include:-

  • Providing Portering service including the transfer of patients, equipment and resources between wards and departments.
  • Collecting and delivering a range of goods including drugs, bloods, furniture, case notes, specimens and medical gas cylinders.
  • Loading and unloading deliveries
  • Maintaining stock levels, re-stocking including stock rotation
  • Maintaining confidentiality and attend trust training
  • Assisting with daily ward tasks such as making beds, answering telephones, and assisting at meal times 
  • The above duties are not an exhaustive list, you may be asked to assist with other tasks as and when required. 

You will have:-

  • Excellent communication skills
  • Ability to work as part of a team
  • Pleasant and friendly personality
  • Ability to use your own initiative
  • Understanding of the need to deal with patients, parents and staff in a helpful and supportive manner.

Working for our organisation

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

Detailed job description and main responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Person specification

Qualifications and Training

Essential criteria
  • GCSE Maths and English (or equivalent)

Aptitudes

Essential criteria
  • Respecting Everyone
  • Embracing change
  • Recognising Success
  • Working Together

Public Sector Language Competency

Essential criteria
  • Be able to speak fluent English to an appropriate standard

Knowledge and Experience

Essential criteria
  • Experience in a customer focused environment
  • Demonstrate awareness of Confidentiality
  • Able to work alone or as part of a team
Desirable criteria
  • Previous Portering experience

Skills and Abilities

Essential criteria
  • Able to communicate well with colleagues, seniors, other NHS employees and patients, but respecting confidentiality
  • Be able to communication effectively - both in writing and speech, which can be by using a radio
  • Able to prioritise, for instance when faced with several tasks to complete
  • Able to use own initiative, to achieve tasks
  • Able to work well within a team, making sure all tasks are completed within the time given
  • Flexible attitude to work, hours and duties
  • Basic computer skills
Desirable criteria
  • Able to lift and move patients, items or, equipment over the whole of the shift

Employer certification / accreditation badges

Trust IDDisability Confident - two yearsVeteran AwareApprenticeships logoNo smoking policyAge positiveCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerNHS Pastoral CareStep into healthMenopause Workplace PledgeDefence Employer Recognition Scheme (ERS) - GoldPride In Veterans

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Olivia Crossing
Job title
Sister
Email address
[email protected]
Telephone number
01173427771
Additional information

Contact via email in the first instance please 

Apply online nowAlert me to similar vacancies