Job summary
- Main area
- Apprentice Team Administrator
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 30 hours per week
- Job ref
- 387-WC5591-LMG-A
- Employer
- Bristol NHS Foundation Trust
- Employer type
- NHS
- Site
- Bristol Royal Hospital for Children
- Town
- BRISTOL
- Salary
- £25,272 pro rata
- Salary period
- Yearly
- Closing
- 21/08/2026 23:59
Employer heading
Apprentice Team Administrator
Band 2
North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1st July 2026 to become Bristol NHS Foundation Trust. This will create an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people.
Bristol NHS Foundation Trust recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.
Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.
Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.
Job overview
The Apprentice Team Administrator supports the Paediatric Nutrition & Dietetics Service by providing a comprehensive administrative service to clinicians, patients, families and associated healthcare professionals. The post holder will undertake a Level 3 Business Administration Apprenticeship and develop the knowledge and skills required to provide effective administrative support within a busy healthcare environment.
Main duties of the job
Working as part of a supportive multidisciplinary team, the post holder will manage routine administrative processes, patient communications, appointment administration and data entry activities. The role requires excellent organisational, communication and IT skills, together with the ability to work accurately, prioritise workload, maintain confidentiality and deliver a professional service to patients, carers and colleagues.
You will work four days a week – to be discussed at interview.
Working for our organisation
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre and Weston.
With an annual turnover of 2.6 billion, we are now one of the largest NHS trusts in the United Kingdom.
Chaired by Ingrid Barker and led by Maria Kane as Chief Executive, Bristol NHS Foundation Trust aims to transform the way healthcare is delivered locally with a clear focus on making a difference for what we call our Four Ps:
- Better outcomes for our Patients
- More opportunities for our People
- Fairer more consistent care for our Population
- Best Value for Public Purse
Our vision for five years from now:
- Patients will wait less time to be diagnosed and treated, and they will have the same high-quality experience and outcomes, regardless of who they are or where they live.
- We will meet rising demand by maximising the use of our available resources.
- More care will be delivered nearer to patients, in their homes or the community.
- Digital technologies will have transformed the way we work and the way we deliver care.
- Our people will feel engaged, energised and empowered by their work.
- We will be known as a place where people enjoy working, training and building a career.
- Our volume of globally renowned research and innovation will have grown significantly.
- We will contribute to system financial balance
Detailed job description and main responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Person specification
Education and qualifications
Essential criteria
- GCSE English Language grade C / 4 or above (or equivalent)
- GCSE Maths Grade C / 4 or above (or equivalent)
- Willingness to undertake Level 3 Business Administration Apprenticeship
Knowledge, skills and abilities
Essential criteria
- Effective communication skills with patients relatives and staff
- Polite and professional telephone manner
- Good organisation and time management skills
- Ability to work under pressure while maintaining accuracy
- Ability to work independently and as part of a team
- Good IT skills including Microsoft Office applications
Desirable criteria
- Knowledge of NHS administrative systems and procedures
Experience
Desirable criteria
- Experience dealing with members of the public by telephone and in person
- Experience working in an administrative environment
- Previous NHS experience
- Basic clerical experience
Personal Qualities
Essential criteria
- Flexible and adaptable approach to work
- Commitment to learning and development
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Adele Stevens
- Job title
- Office Manager
- Email address
- [email protected]
- Telephone number
- 01173428218
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