Job summary
- Main area
- Governance Administrator
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 331-8298777-UHMB
- Employer
- University Hospitals of Morecambe Bay NHS Foundation Trust
- Employer type
- NHS
- Site
- Westmorland General Hospital
- Town
- Kendal
- Salary
- £25,760 - £27,476 per annium
- Salary period
- Yearly
- Closing
- 15/10/2026 23:59
Employer heading
Governance Administrator
NHS AfC: Band 3
''Creating a great place to be cared for and a great place to work''
University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Job overview
An exciting opportunity to join the Trust's Patient Safety Team as a Governance Administrator.
The role provide comprehensive administrative and operational support to the Governance Advisor ensuring adequate data quality and information is received onto the Ulysses Safeguard system and that the Risk Management System (RMS) Incident Module is used to accurately record and manage clinical incidents and alerts.
The post holder should exercise initiative and commensurate with the role, it is vital that confidentiality be maintained at all times.
The post holder will carry out work in a way to make a direct and positive contribution to the department/organisation.
Main duties of the job
To be the first point of contact for any enquiry about safety incidents and alerts, this will involve:
Filtering and prioritising contacts.
Providing information or advice about the alert or incident reporting process and systems
Taking details from staff involved in incidents and passing to the appropriate person.
To organise and plan diaries and appointments, arranging meetings and booking rooms for the Governance Advisors and Patient Safety Manager.
Take and transcribe formal minutes for various meetings including the patient safety meeting, ensuring any queries raised are followed up.
Adhere to the appropriate Trust Policies.
Complete audit trails for incident consolidation and ensure that duplicate entries are managed.
Working for our organisation
We operate from three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Detailed job description and main responsibilities
For further details on the advertised position and the principal job duties/responsibilities, please refer to the Job Description and Person Specification found under the supporting documents section. Additional information about the University Hospitals of Morecambe Bay can be accessed on our website.
Person specification
Essential
Essential criteria
- NVQ3 in administration or equivalent experience
- GCSE Maths and English or equivalent
- Experience of working with confidential information
- Computer literate with experience of Microsoft Office
- Ability to communicate effectively
- Close attention to detail
- Capable of working on their own for periods of time
- Experience of working within a small team and Team Player
- Good listening skills
- Ability to adapt to changing workload
Desirable criteria
- Knowledge of Ulysses Safeguard
- Experience of working with NHS databases including a Risk Management System (RMS)
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sue Vest
- Job title
- Patient Safety Manager
- Email address
- [email protected]
- Telephone number
- 01539 716640
- Additional information
email preferable
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