Job overview

Imaging Assistants are an integral part of the Radiology Team providing a high standard of compassionate, patient centered care,  contributing to a positive patient experience throughout the patients pathway.

We are looking for individuals:

Educated to GCSE level (or equivalent) in four subjects, including English Language  and Mathematics.

Experience in a caring or clinical environment, committed to delivering high quality patient care.

Highly motivated and able to work effectively as part of a dedicated multidisciplinary team.

Excellent communicators with strong interpersonal skills and a patient focused approach.

The post holder will provide practical, clinical and administrative support within the Breast Imaging Department. The role involves supporting radiographers and consultants to ensure the efficient delivery of a safe, effective and caring diagnostic service.

The post holder will support patients during  an anxious and sensitive time, maintaining dignity, privacy and reassurance throughout their attendance.

This role is in the Breast Imaging Department, New Cross Hospital.  The role may require working in other areas of Radiology to meet service needs.

Hours of work are  09:00 - 17:00, Monday to Friday. Flexibility may be required to meet the needs of the service including occasional weekend working.

 Due to the nature of the work, this position is covered by the Equality Act of 2010, section 9 and is therefore only eligible for female applicants.

Main duties of the job

Assist radiographers and consultants in the delivery of imaging examinations and procedures in Radiology. 

Prepare examination rooms, trolleys and clinical areas to support safe and efficient care.

Chaperone patients during examinations in accordance with Trust policy.

Support patients before, during and after examinations maintaining dignity, privacy and respect at all times. 

Maintain clean, safe and stocked environments that comply with infection prevention, health and safety requirements.

Welcome and support patients, relatives and carers in a professional, compassionate and patient-centred manner.

Provide reassurance, practical assistance and effective communication, responding appropriately to individual patient needs.

Act as a first point of contact, managing enquiries and escalating concerns when required.

 Administrative duties including patient registration, appointment management, record maintenance and use of Trust information systems.

Respond to telephone enquiries, maintain confidentiality and comply with information governance standards.

Maintain stock levels, support audit and data collection and contribute to service improvements.

Liaise effectively with multidisciplinary teams and support services to ensure efficient patient pathways.

Participate in mandatory training, appraisal and continuing professional developement.

Demonstrate Trust values, uphold safeguarding responsibilities and work flexibly across Radiology services to meet service needs.

Working for our organisation

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve.  We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.