Job summary
- Main area
- Reproductive Medicine Unit
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 30 hours per week
- Job ref
- 159-LWH-143-26-A
- Employer
- Liverpool Women's NHS Foundation Trust
- Employer type
- NHS
- Site
- Liverpool Women's Hospital
- Town
- Liverpool
- Salary
- £25,272 Per annum
- Salary period
- Yearly
- Closing
- 12/10/2026 23:59
Employer heading
Funding Assistant
Band 2
Liverpool Women’s NHS FT became part of NHS University Hospitals of Liverpool Group (UHLG) in November 2024, following the coming together with Liverpool University Hospitals NHS FT. UHLG was born from a shared aim to improve the care we provide to our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues who are dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, UHLG is also their local NHS, providing general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
At Liverpool Women’s Hospital, each year we deliver approximately 7,500 babies, carry out around 50,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly and premature newborns, perform around 1,000 IVF cycles, and conduct over 4,000 genetic appointments.
We believe that this, along with a strong dedication to research and innovation, makes us the specialist health provider of choice in Europe for women, babies and families.
Liverpool Women’s has an excellent reputation and is a centre of excellence. It is an exciting environment to work in and a great place to develop your career for many years to come.
We invite you to review why Liverpool Women's Hospital is a great place to work: https://vimeo.com/556197652
We reserve the right to close any vacancies from further applications when we have received sufficient applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
Job overview
The Hewitt Fertility Centre is one of Britain’s largest Reproductive medicine units providing a comprehensive service to both NHS and fee paying patients.
The Hewitt Fertility Centre is wholly committed to providing a high quality service to patients who attend the centre, for a range of fertility related investigations and treatments.
An opportunity has arisen within The Hewitt Fertility Centre Liverpool for an Administrator funding assistant, who is a bright, committed, and enthusiastic individual. You would be working within a rapidly developing service and should be able to demonstrate excellent communication skills. A background in an administration essential. The post-holder is responsible for assisting with the administration of an efficient accounts service in respect of Self Funded and NHS patients including the maintenance of accurate records for management and accounting purposes.
PREVIOUS APPLICANTS NEED NOT APPLY
Main duties of the job
Responsibilities include dealing with financial queries from patients and suppliers and liaison with the Team Leader to ensure patients are invoiced on time, payments are correctly processed and all outstanding debts are pursued within the agreed timescales. Generate debt reminder letters on a monthly basis using the Infertility Database for Embryology and Andrology Systems (IDEAS) ensuring no inappropriate letters are issued. Keep a record of monthly debtors, contacting patients weekly and monthly to make payments. Uses own initiative to propose financial agreements with patients, within agreed guidelines, ensuring these agreements are kept up to date.
See Job Description for more details
Working for our organisation
Liverpool Women’s NHS FT became part of NHS University Hospitals of Liverpool Group (UHLG) in November 2024, following the coming together with Liverpool University Hospitals NHS FT. UHLG was born from a shared aim to improve the care we provide to our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues who are dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, UHLG is also their local NHS, providing general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
At Liverpool Women’s Hospital, each year we deliver approximately 7,500 babies, carry out around 50,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly and premature newborns, perform around 1,000 IVF cycles, and conduct over 4,000 genetic appointments.
We believe that this, along with a strong dedication to research and innovation, makes us the specialist health provider of choice in Europe for women, babies and families.
For roles at Liverpool University Hospitals, visit their careers page.
UKVI guidelines prohibits sponsorship for all Band 2 posts. Guidelines state that many non-clinical posts are not eligible for sponsorship. Please use UKVI guidance on Skilled Worker Visas to determine your eligibility for sponsorship if you were to gain a conditional offer for this role.
Detailed job description and main responsibilities
Responsibilities include dealing with financial queries from patients and suppliers and liaison with the Team Leader to ensure patients are invoiced on time, payments are correctly processed and all outstanding debts are pursued within the agreed timescales. Generate debt reminder letters on a monthly basis using the Infertility Database for Embryology and Andrology Systems (IDEAS) ensuring no inappropriate letters are issued. Keep a record of monthly debtors, contacting patients weekly and monthly to make payments. Uses own initiative to propose financial agreements with patients, within agreed guidelines, ensuring these agreements are kept up to date.
See Job Description for more details
Person specification
Skills, Knowledge & Aptitudes
Essential criteria
- The ability to respond to verbal or written instructions, with understanding
- Is able to communicate with others with sensitivity and tact as the situation requires.
- Good telephone manner
Qualifications & Learning
Essential criteria
- NVQ3 or equivalent
Experience
Essential criteria
- Experience within a clerical environment.
- Previous keyboard experience.
Flexibilty/ Adaptability
Essential criteria
- Able to adapt to changing procedures within the Unit
- Demonstrate a flexible approach to work.
- Able to work under pressure at busy times
- Prepared to undertake personal development and training.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Sharon Mitchell
- Job title
- Operational Services Manager
- Telephone number
- 0151 702 4121
- Additional information
Please apply online at www.jobs.nhs.uk
If you have any queries please contact the HR Department on 0151 702 4446, for an informal discussion about the job please contact
Sharon Mitchell, Operational Services Manager
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