Job summary
- Main area
- Temporary Staffing
- Grade
- Band 3
- Contract
- Bank
- Hours
- Flexible working
- Job ref
- 387-BANK0167-PC
- Employer
- Bristol NHS Foundation Trust
- Employer type
- NHS
- Site
- City and Weston and Southmead Operating Unit
- Town
- Bristol
- Salary
- £14.71 Per hour (all rates are inclusive of WTD)
- Salary period
- Hourly
- Closing
- 24/10/2026 23:59
Employer heading
Bank Admin and Clerical
Band 3
North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1st July 2026 to become Bristol NHS Foundation Trust. This will create an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people.
Bristol NHS Foundation Trust recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.
Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.
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Job overview
Looking for flexible, varied and rewarding work?
Join the Bristol NHS Foundation Trust Temporary Staffing Bureau as a Bank Administrator and gain valuable experience working across a range of departments and services throughout the Trust.
As a Bank Administrator, you'll provide vital administrative support where it's needed most. Assignments may involve covering staff absences, supporting busy clinical and non-clinical teams, assisting with appointment bookings, managing records, or helping deliver short-term projects.
With a variety of assignments available, you'll have the opportunity to develop a broad range of administrative skills and experience within one of the UK's largest NHS organisations.
Main duties of the job
We are looking for enthusiastic, reliable individuals with administrative, clerical, or customer service experience who can provide professional support across a variety of Trust settings.
You will:
- Provide general administrative and clerical support to departments across the Trust.
- Use Trust systems to manage appointments, records, correspondence, and departmental communications.
- Respond to queries from patients, staff, and external partners in a professional and courteous manner.
- Maintain accurate records and handle confidential information appropriately.
- Support teams with organising workloads, managing diaries, scanning documentation, and monitoring shared inboxes.
- Work flexibly across different services and locations as required.
We're looking for people who have:
- Availability to work between 8:00am and 6:00pm, Monday to Friday.
- Previous administration, clerical, or customer service experience.
- Good IT skills, including Microsoft Word, Outlook, and Excel.
- Strong communication and organisational skills.
- Attention to detail and the ability to prioritise work effectively.
- A professional, reliable, and flexible approach.
- An understanding of the importance of confidentiality and data protection.
If this sounds like you, we'd love to hear from you.
Working for our organisation
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre and Weston.
With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.
Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
Detailed job description and main responsibilities
Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.
Person specification
Qualifications and Training
Essential criteria
- Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
- Willingness to undertake job-related training
Desirable criteria
- NVQ Level 2 in Business Administration or equivalent experience
- Previous training in administrative systems or NHS system
Knowledge and Experience
Essential criteria
- Experience of working in an administrative or office-based role (
- Experience of working with the public or in a customer service environment
- Experience of handling sensitive or confidential information
Desirable criteria
- Previous experience within the NHS or healthcare setting
- Experience of booking appointments or diary management
- Experience using patient administration systems or similar databases
Skills and Abilities
Essential criteria
- Good communication skills (written and verbal)
- Ability to organise and prioritise workload in a busy environment
- Basic IT skills, including Microsoft Office (Word, Outlook)
- Attention to detail and accuracy in record-keeping
- Understanding of confidentiality and data protection principles
Desirable criteria
- Knowledge of NHS services and systems
- Understanding of Patient Access Policy or appointment booking processes
Aptitudes
Essential criteria
- Professional, courteous, and approachable manner
- Ability to work as part of a team as well as independently
- Flexible and adaptable approach to work
- Reliable with a strong sense of responsibility
- Ability to remain calm under pressure
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Mel Price
- Job title
- Temporary Staffing Operations Lead
- Email address
- [email protected]
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