Job summary
- Main area
- Administration and Management
- Grade
- NHS AfC: Band 8b
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 186-968-26-MH
- Employer
- Nottinghamshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Highbury Hospital
- Town
- Nottingham
- Salary
- £66,582 - £77,368 Per annum (pro rata for part time)
- Salary period
- Yearly
- Closing
- 08/11/2026 23:59
Employer heading
Head of Operations
NHS AfC: Band 8b
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Job overview
As part of the implementation of a new leadership structure across the organisation, a number of exciting leadership opportunities have become available.
We are seeking to appoint candidates to the following posts within the Mental Health Care Group, across the leadership clusters listed below:
- Adult Mental Health Urgent Care and Community – Urgent Care Leadership Cluster
This role will play a key part in shaping and delivering high-quality services within our newly established leadership arrangements.
Main duties of the job
The Head of Operations, together with the Head of Patient Safety, Quality & Experience, will be responsible for the provision of an agreed portfolio of Services within the Care Group on a day-to-day basis, providing visible, dynamic, and transformative leadership across the Care Unit.
The Head of Operations is responsible for the operational leadership, ensuring patients have access to a seamless, coherent, and joined-up Care Offer, which is delivered through Safe, Effective, Caring, Responsive and Well-Led Services.
The Head of Operations will work in line with the Trust’s Performance & Accountability Framework which includes accountability for Governance, Operational Delivery, Performance, Financial Decision Making and Transformation.
Working for our organisation
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
Detailed job description and main responsibilities
The Head of Operations will operate within the Triumvirate Leadership Model, working together with the Head of Patient Safety, Quality & Experience and wider Clinical Leadership to facilitate Safe, Effective, Caring, Responsive and Well-Led Services delivered within the Care Group. The Head of Operations will be accountable to the Associate Director of Operations and will work closely with the Associate Director of Nursing, Allied Health Professionals & Quality, Clinical Directors and Professional Lead for Psychology.
The successful candidate will be a highly competent individual, with experience in the leadership of people, operational delivery, workforce, performance, financial management and building positive relationships internally and externally. This experience should be at service and/or team level or above in the NHS, Social Care, Local Government and/or more broadly across the Government, Private, Voluntary, Community or Social Enterprise Sector. Please see the job description and person specification for the full details relating to the role.
You must be able to demonstrate the relevant skills and experience as part of the application and interview process.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £20.00 (standard) or £41.00 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
You are encouraged to enrol for the DBS Update Service. An annual fee of £15 per year applies.
Person specification
Qualifications
Essential criteria
- Masters Level or equivalent experience in public or private sector
- Managerial qualification level 6 or above (e.g. degree) or equivalent experience
Experience
Essential criteria
- Significant experience in managing people, services and resources
- Experienced in leading and managing change processes, including workforce transformation, service improvement and cultural development
- Experienced in budgetary management, including financial planning, monitoring and reporting
- Demonstrable skills and experience in the leadership cluster applied for
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sonia Peach
- Job title
- ADON AMH Crisis and Community CU
- Email address
- [email protected]
If you have problems applying, contact
- Address
-
Duncan Macmillan House
Porchester Road
Mapperley
Nottingham
Nottinghamshire
NG3 6AA
- Telephone
- 0115 667 0369
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