Detailed job description and main responsibilities

 Communication and relationship skills

•  Ability to communicate effectively providing and receiving highly complex, sensitive and contentious information when delivering training and workshops to groups of staff.
• Ability to maintain confidentiality whilst coaching and to receive highly complex and highly sensitive information with empathy.
• Ability to build and maintain relationships with a range of internal and external stakeholders and communicate highly complex, sensitive or contentious information to groups and individuals.

Analytical and judgement skills

• Use judgement skills to provide advice in relation to learning and OD, using own judgment as to when to escalate matters for management action.
• Provide up-to-date generic and specialist advice/information to colleagues on learning and OD matters within field of own expertise.
• Use problem solving and judgment skills to analyse complex data to assess development and training needs for individuals and groups. Offer effective OD interventions based on analysis of a range of options.
• Collect and analyse feedback data in relation to learning and team development interventions to produce both reports and business cases to support ROI and on-going evaluation.

Planning and Organisational skills

• Through collaboration with internal and external stakeholders and OD&L colleagues, plan a range learning and OD interventions, some of them complex, which balance Trust priorities and goals with operational constraints such as financial resources and staff availability.
• Effectively plan and prioritise a number of work streams and programmes to ensure projects and interventions are managed and delivered to agreed standards and timescales.
• Within learning and OD interventions, plan and organise large group interventions and collaborate with OD&L colleagues to maximise the efficiency of the intervention.

Information Resources

• Design, develop and regularly update a database for recording trainer quality monitoring outcomes and actions plans. Produce regular reports for audit purposes.
• Design, develop and regularly update a database to capture feedback from coaching and OD interventions. Produce regular reports to support future development initiatives.
• Oversee and record attendance/evaluations at learning interventions and produce reports to inform service improvements e.g., event attendance and feedback.

Policy and service development

• Implement OD&L policies for own work area.
• Propose policy and services changes for OD&L policies and procedures, which will impact across the entire Trust.

Learning and development

• Lead on the research, development and delivery a range a training and development programmes and workshops including conflict resolution, resilience training and appraisal conversations.
• Scope, develop and deliver OD interventions including workshops and 1 to 1 support.
• Lead on the development of a coaching culture, supporting individuals and groups to develop their skills through coaching skills workshops and CPD sessions.

 Personal and Professional Development

• Participate in the Trust’s annual appraisal system designed to identify objectives and personal development opportunities.
•  Participate in the Trust’s annual pay progression review (if applicable).
•  Ensure that all mandatory training is up to date.
• he post holder will be responsible for continually maintaining their working knowledge of local practices, policies and procedures.