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Job summary

Main area
Pharmacy Support Worker
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
278-PSW-0926-SBW
Employer
South East Coast Ambulance Service NHS Foundation Trust
Employer type
NHS
Site
Paddock Wood Make Ready Centre
Town
Paddock Wood
Salary
£25,760 - £27,476 0
Salary period
Yearly
Closing
14/10/2026 23:59

Employer heading

South East Coast Ambulance Service NHS Foundation Trust logo

Pharmacy Support Worker

NHS AfC: Band 3

South East Coast Ambulance Service NHS Foundation Trust (SECAmb) has a vision to ‘support our staff to provide a caring, high quality and efficient urgent and emergency care service to our communities’. We are rated ‘Good’ for care by the Care Quality Commission and while the other areas under their most recent report require improvement, our aim is to continually improve and to reach outstanding across all areas of the Trust.

Our 4,000+ workforce provide services to 4.9m people across Kent, Surrey, Sussex and North East Hampshire. We handle over 1 million calls to 999 and 1 million calls to NHS 111 every year. More information regarding our services and locations can be found on our website.

Job overview

Make a real difference. Deliver medicines that save lives.
We’re looking for a motivated and detail-focused Pharmacy Support Worker to join our dynamic Medicines Distribution Centre team. This is a fantastic opportunity to play a vital role behind the scenes of frontline care, ensuring ambulance crews and clinicians have the medicines they need, exactly when they need them.
 
Every medicine pouch you prepare, every delivery you make and every quality check you complete directly supports patient care across our services. You’ll be part of a team committed to safety, quality and innovation, helping deliver life-saving treatment across the Trust.

Main duties of the job

What you’ll be doing
This is a varied, hands-on role where no two days are the same. You will:
  • Receive and manage medicines stock
  • Prepare and pack medicines into pouches for frontline teams
  • Carry out quality assurance and maintain accurate records
  • Support stock control, audits, and resolving discrepancies
  • Deliver medicines to stations and rotate stock
  • Assist with implementing improvements to processes and systems
  • Support medicines governance and compliance with regulations
  • Work closely with pharmacy technicians, paramedics, and wider teams
You’ll rotate across key functions in the Medicines Distribution Centre, developing a broad and valuable skillset.

Working for our organisation

  • Option to join NHS pension scheme
  • A minimum 27 days' holiday each year, increasing after 5 years’ service.
  • Personal and professional development and training opportunities.
  • Salary Sacrifice schemes for cars or push bikes.
  • Access to occupational health and counselling services.
  • Award winning wellbeing hub
  • Access to NHS discounts, offering NHS employees a range of money-saving deals.

Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.

Detailed job description and main responsibilities

What we’re looking for
We’re seeking someone who is:
  • Organised, methodical, and highly detail-oriented
  • A strong communicator with great teamwork skills
  • Able to prioritise and thrive in a fast-paced environment
  • Proactive, reliable, and committed to high standards
  • Keen to learn and develop within pharmacy services
Essential requirements:
  • Good general education (including Maths & English)
  • Basic IT skills (e.g. Microsoft Office)
  • Full UK driving licence and willingness to travel
Desirable (but not essential)
  • Experience in medicines packing or stock control
  • Knowledge of Good Manufacturing Practice (GMP)
  • Pharmacy or healthcare experience (e.g. NVQ Level 2 in Pharmacy Services)
What you’ll get in return
  • A meaningful role supporting patient care across the Trust
  • Opportunities for training and career development (including GPhC-accredited training)
  • A supportive, collaborative team environment
  • The chance to contribute to service improvements and innovation

Person specification

Driving

Essential criteria
  • Full UK driving licence and willingness to travel

Education

Essential criteria
  • GCSE Grade C or above in both Maths and English
  • Good Working knowledge of Microsoft Office
Desirable criteria
  • Experience in medicines packing or stock control
  • Knowledge of Good Manufacturing Practice (GMP)
  • Pharmacy or healthcare experience (e.g. NVQ Level 2 in Pharmacy Services

Employer certification / accreditation badges

Veteran AwareAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerThe Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Care Quality Commission - Requires improvementStep into healthEmployers Network for Equality & InclusionArmed Forces CovenantCycle to Work

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Charlotte Owen
Job title
Medicines Distribution Centre Manager
Email address
[email protected]
Telephone number
07884547140
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