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Job summary

Main area
Healthcare Support Worker
Grade
Band 3
Contract
Permanent
Hours
Part time - 25 hours per week (Mon-Fri)
Job ref
470-8356119-ER
Employer
Isle of Wight NHS Trust
Employer type
NHS
Site
St Marys Hospital
Town
Newport, Isle of Wight
Salary
£25,760 - £27,476 pro rata, per annum
Salary period
Yearly
Closing
25/10/2026 23:59
Interview date
02/11/2026

Employer heading

Isle of Wight NHS Trust logo

Healthcare Support Worker Children's Outpatient Department

Band 3

Job overview

Paediatric Outpatients Healthcare Assistant

Part-time position (25 hours per week, Monday to Friday)

Band 3 £25,760 - £27,476 pro rata per annum (Actual salary £17,173 - £18,317 per annum)

We are seeking an enthusiastic support worker to join our dedicated Children's Outpatient Department. The ideal candidate will have experience working with children and possess excellent communication skills across a range of ages and abilities. If you are passionate about providing high-quality care and support to children and their families, we would love to hear from you.

Main duties of the job

  • To deal with face-to-face, e-mail and telephone enquiries, re-directing to others as appropriate, and recording and prioritising messages.
  • Communicate with all members of the multi-disciplinary team to ensure the smooth running of the clinic, keeping the patient informed of changes and delays at all times.
  • To prepare consultation rooms in readiness for clinics and investigations undertaking general housekeeping duties. 
  • Prepare clinic including notes and results.
  •  Obtain specimens of body fluids as requested by the qualified nurse on completion of the internal training day and competency pack.
  • Assist in the monitoring of patients’ blood pressure, temperature, pulse, ECG, respiratory rate, and oxygen saturation on completion of the internal training and competency pack.
  • Assisting with blood clinics and the taking of blood.

Working for our organisation

We serve a population of approximately 150,000 residents, making the services we offer variable and personalised with a flexible approach to our service users.

Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trust's beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.

The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.

Detailed job description and main responsibilities

To understand the day-to-day responsibilities in greater detail please read the full job description document attached.

Person specification

Qualifications and Experience

Essential criteria
  • Good Basic Education. NVQ 2
  • Ability to use Word, Email and hospital internet systems
  • Experience of direct care in health or social care setting
  • Experience of working with children
Desirable criteria
  • NVQ 3
  • Evidence of own personal development

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Disability confident employerStep into healthHappy to Talk Flexible WorkingArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Eloise Smith
Job title
Deputy Sister
Email address
[email protected]
Telephone number
01983534695
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