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Job summary

Main area
Medical Laboratory
Grade
Civil Service: Administrative Officer (AO)
Contract
Permanent: Secondment / Loan
Hours
  • Full time
  • Part time
  • Job share
  • Flexible working
37.5 hours per week
Job ref
919-CA-309450-EXT
Employer
UK Health Security Agency
Employer type
Public (Non NHS)
Site
UKHSA Manchester Lab
Town
Manchester
Salary
£25,651 - £27,220 per annum pro rata
Salary period
Yearly
Closing
06/11/2026 23:59

Employer heading

UK Health Security Agency logo

Healthcare Support Worker/Medical Laboratory Assistant

Civil Service: Administrative Officer (AO)

The UK Health Security Agency (UKHSA) prevents, prepares for and responds to infectious diseases, and environmental hazards, to keep all our communities safe, save lives and protect livelihoods.

We provide scientific and operational leadership, working with local, national and international partners to protect the public’s health and build the nation’s health security capability.

UKHSA is an executive agency, sponsored by the Department of Health and Social Care.

Job overview

This is an exciting opportunity to join one of the largest microbiology departments in England. The Manchester Medical Microbiology Partnership (MMMP) is a collaboration between UK Health Security Agency (UKHSA) and the Manchester University NHS Foundation Trust

Manchester University NHS Foundation Trust (MFT) is the leading Trust for teaching, research and specialist services in the North West of England.

The Microbiology delivered from the Manchester Royal Infirmary site employs around 130 staff and has a workload of approximately 1.2 million specimens. The department embraces all aspects of a modern clinical bacteriology service combining traditional methodologies with laboratory automation.

Main duties of the job

The scope of this role is to learn and maintain good laboratory practice in the interests of the departmental commitment to provide an efficient service and to become a positive member of a team or teams in the function of service provision.

No formal qualifications are required although a good standard of education (to GCSE level or equivalent) is necessary and as the department is computerised, keyboard skills would be a great advantage. You should be methodical and organised; with good communication skills and the ability to work effectively. Full training will be provided.

You will be assisting Biomedical Scientists in receiving, preparing and examining clinical specimens and your duties will include the preparation of reagents, stock and record maintenance. Other duties include general clerical tasks, telephone enquiries and post.

The laboratory is accredited by UKAS, and we actively encourage CPD activities.

The department requires staff to support the delivery of a comprehensive Microbiology service within a rotational shift pattern which will include shifts throughout the department 24 hours a day / 7days per week.

Working for our organisation

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.   

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.  

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Detailed job description and main responsibilities

  • work under remote supervision of a Registered Biomedical Scientist following defined Examination Procedure’s (EP’s) and would be expected to refer non routine issues to their supervisor
  • exercise judgement and interpretation to generate laboratory reports in accordance with departmental policies and procedures
  • ensure prompt notification or referral of unusual and urgent results to medical staff, BMS and Nursing staff
    report by telephone urgent results to medical or nursing staff, GP’s and other hospitals according to departmental policies
  • be responsible for generating worksheets and checking for outstanding work using the laboratory computer systems
  • perform manual and automated tests according to protocols following EPs, to a high degree of accuracy and precision, under the supervision of a BMS
  • perform initial review of quality control/assay performance data prior to BMS approval
  • assess the suitability and appropriateness of samples received and liaise with scientific and nursing staff for action or advice following departmental sample acceptance policy
  • maintain confidentiality of sensitive patient information gained within the department
  • ensure data integrity when entering demographics and results into the laboratory information system according to local procedures and protocols
  • do sample preparation, processing bodily fluids and materials, including high-risk specimens and reagent preparation following protocols
  • be responsible for selection of appropriate reagents, calibrators for laboratory tests to be performed following departmental EP’s
  • process specimens, sub culturing of specimens, cleaning and maintenance of equipment, assisting BMS staff in analytical techniques, and use of automated equipment within Containment Level 3 laboratory.
  • be responsible for sending samples to external reference laboratories, selecting tests, appropriate labs and ensuring paperwork is correct and UKAS compliant
  • monitor, routine maintenance, minor trouble shooting and correction of minor faults of automated equipment.
  • clean and disinfection of equipment and laboratory areas
  • dispose of tissue and patient samples in accordance with relevant guidelines
  • monitor and maintain appropriate stock levels, receipt of deliveries and preparation of orders
  • work within a rotational shift pattern, which may include shifts throughout 24 hours a day/7days per week period, to meet the service needs of the department
  • deal with patients, visitors and deliveries as required
  • be responsible for the preparation of identification tests and antimicrobial susceptibility tests
  • use microscopes for identification of microorganisms

Research and development

To assist in any agreed research projects undertaken by the department, including clinical trials
To participate in the evaluation of new items of equipment and diagnostic reagents, under supervision

*Please be aware this list is not exhaustive*

Essential criteria

  • GCSE or equivalent qualification in Maths and English and Sciences or equivalent experience in a lab based environment
  • Previously worked in Laboratory
  • Previous work experience
  • Experience of working in a health care environment
  • Clear communicator with good writing, data entry and telephone skills ensuring accuracy
  • Ability to work effectively as part of a team
  • Ability to follow written protocols

Selection Process Details

This vacancy will be assessed using a competency-based framework which will assess your qualifications, knowledge and experience and / or skills and abilities outlined in the essential criteria. 

Stage 1 : Application

You will be required to complete an application form. You will be assessed on the listed essential criteria, and this will be in the form of a : 

  • Application form (‘Employer/ Activity history’ section on the application)
  • 500 word Supporting Statement

This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.

Healthjobs UK has a word limit of 1,500 but your supporting statement must be no more than 500 words.

You will receive a joint score for your application form and statement. The application form is the kind of information you would put into your CV. Please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible. Please do not email us your CV.

Longlisting

In the event of a large number of applications we will longlist into 3 piles of:

  • Meets all essential criteria  
  • Meets some essential criteria  
  • Meets no essential criteria  

If used, the pile(s) ‘Meets all essential criteria’ and will proceed to shortlisting.

Shortlisting

In the event of a large number of applications we may conduct an initial sift, on the lead criteria of :

•    GCSE or equivalent qualification in Maths and English and Sciences or equivalent experience in a lab based environment

If you are successful at this stage, you will progress to interview.

Feedback will not be provided at this stage.

Stage 2: Interview

You will be invited to a (single ) face to face interview at UKHSA Manchester Lab. In exceptional circumstances, we may be able to offer a remote interview.

If face to face interviews are planned, in exceptional circumstances, we may be able to offer a remote interview.

Knowledge , Experience Skills & abilities will be tested at interview .

Please note that UKHSA is exploring options for the future of the Clinical Network Laboratories service and that further information will be shared as the review progresses.

Eligibility Criteria - External

Open to all external applicants (anyone) from outside the Civil Service (including internal applicants). 

Location - Lab only Manchester

This role is being offered as lab based at our site in Manchester.

You will be required to have a Counter Terrorism Check security vetting check as a minimum. For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years as the role requires Counter Terrorism Check (CTC) clearance. In exceptional circumstances UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

Security Clearance Level Requirement - Basic DBS + CTC

Successful candidates must pass a basic disclosure and barring security check before they can be appointed.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is:

  • Baseline Personnel Security Standard
  • Counter Terrorist Check

Salary Information

If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. 

Pay increases are through the relevant annual pay award for the role and terms.

Person specification

Application Form and Supporting Statement

Essential criteria
  • Application Form and Supporting Statement

Essential Criteria

Essential criteria
  • Questions on Knowledge, Experience, Skills & Abilities

Employer certification / accreditation badges

Purple SpaceApprenticeships logoNo smoking policyAge positiveImproving working livesMindful employer.  Being positive about mental health.Disability confident employerThe Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Carer Confident -AccomplishedHappy to Talk Flexible Working

Documents to download

Apply online now

Further details / informal visits contact

Name
Conny Agyei
Job title
Resourcing Officer
Email address
[email protected]
Additional information

 For information regarding the role please contact  [email protected]

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