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Job summary

Main area
Governance
Grade
NHS AfC: Band 6
Contract
Permanent: Part time
Hours
  • Part time
  • Flexible working
18.75 hours per week
Job ref
249-8272067-2
Employer
Great Western Hospitals NHS Foundation Trust
Employer type
NHS
Site
Great Western Hospital
Town
Swindon
Salary
£39,959 - £48,117 per annum pro rata
Salary period
Yearly
Closing
06/11/2026 23:59

Employer heading

Great Western Hospitals NHS Foundation Trust logo

Divisional Quality Governance Facilitator

NHS AfC: Band 6

Great Western Hospitals NHS Foundation Trust is a unique organisation, serving as the sole integrated provider in the Bath and North East Somerset, Swindon, and Wiltshire system. Our scope extends beyond boundaries as we oversee adult community services in Swindon and provide acute care from the Great Western Hospital. 

Our 5,500 staff have 1.2m patient contacts a year, with 13,000 operations carried out in our Theatres, around 4,000 babies born, and our emergency attendances are now well over 100,000 per year. Those numbers only tell part of our story about what an exciting time it is to join Great Western Hospitals.

We are cultivating a culture that fosters our ambitions, prioritising equality, diversion, inclusion, wellbeing, and leadership. We aim to create an environment where every member of our team can truly thrive.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used, then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

If we receive a high volume of applications, we may close adverts prior to the published closing date. Therefore, we advise you to complete and submit your application as soon as possible.

Job overview

This role is central to supporting the delivery of high-quality, safe patient care across the Division. The post holder will lead and coordinate a wide range of quality governance and patient safety activities, including incident investigations, risk management, clinical audit, and quality improvement initiatives. Working closely with the Divisional Senior Team and clinical services, the role focuses on analysing data, monitoring quality performance, and ensuring that learning from incidents, audits, and feedback is translated into meaningful improvements in practice.

We are looking for a proactive and analytical individual with strong organisational and communication skills who is passionate about improving patient safety and service quality. The successful candidate will be able to interpret complex information, influence and support clinical teams, and build strong working relationships across the organisation. This is an excellent opportunity to work in a collaborative and supportive environment where you can make a real impact on patient care, contribute to service improvement, and help shape a strong culture of safety and quality across the Division.

Main duties of the job

  • Support the delivery of patient safety, quality improvement, and governance activities across the Division.
  • Coordinate and support investigations of clinical incidents, ensuring learning is identified and shared.
  • Monitor and maintain divisional risk registers and support the escalation and management of identified risks.
  • Analyse and report on quality indicators including incidents, complaints, audits, and performance metrics.
  • Develop and maintain quality governance dashboards, reports, and data collection systems.
  • Provide expert advice and support to clinical teams on patient safety, risk management, and quality improvement.
  • Facilitate governance meetings and support the Divisional Senior Team with reports, action plans, and monitoring progress.
  • Support compliance with national standards, regulatory requirements, and external inspections.
  • Build strong working relationships with clinical, managerial, and governance teams to promote a culture of safety and continuous improvement

Working for our organisation

We are proud to be part of BSW Hospitals Group – a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.

We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

Detailed job description and main responsibilities

Please see attached job description for full details.

This job description is not intended to be exhaustive and it is likely that duties may be altered from time to time in the light of changing circumstances, in discussion with the post holder. This role profile is intended to provide a broad outline of the main responsibilities only. The post holder will need to be flexible in developing the role with initial and on-going discussions with the designated manager.

Person specification

Qualifications

Essential criteria
  • Degree level qualification and / or equivalent knowledge and experience
Desirable criteria
  • Governance training
  • PSIRF training
  • Clinical qualification and hold current registration with the relevant professional body
  • Teaching certificate
  • Clinical risk management qualification

Experience

Essential criteria
  • Experience of quality governance work in the NHS or healthcare setting
  • Experience of working with complaints and clinical or non clinical incidents
  • Broad understanding of the NHS governance agendas
  • Successful change management in the health care setting
  • Experience of writing reports and investigations
  • Experience of data analysis from a range of sources
  • Understanding and insight into the challenges of addressing the quality governance agenda
  • Computer literate and experience with databases
  • Experience in clinical audit
Desirable criteria
  • Knowledge of Care Quality Standards
  • Experience with risk management systems exporting data and providing reports
  • Understanding of the regulatory requirements in relation to quality governance

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: GoldCare Leaver CovenantStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Hattie Dinwiddy
Job title
Quality Governance Lead
Email address
[email protected]
Telephone number
01793 607731
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