Job summary
- Main area
- Paediatric Diabetes
- Grade
- Band 2
- Contract
- Permanent: Monday - Friday. Minimum 3 days a week
- Hours
- Part time - 25.5 hours per week (To be worked over a minimum of 3 days Monday to Friday.)
- Job ref
- 320-W&C-0820
- Employer
- University Hospitals of Derby and Burton NHS Foundation Trust
- Employer type
- NHS
- Site
- Derbyshire Children's Hospital, Royal Derby Hospital
- Town
- Derby
- Salary
- £22,383 pro rata pa
- Salary period
- Yearly
- Closing
- 23/05/2024 23:59
- Interview date
- 12/06/2024
Employer heading
Paediatric Diabetes Administrator
Band 2
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.
University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.
As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.
The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible.
The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities.
Join us and help make a real difference to our Trust.
Here’s more about the role and what we’re looking for;
Job overview
To provide a professional and comprehensive Administration Service in the paediatric diabetes team ensuring the effectiveness of all communications and organisational systems at all times. The post holder may be required to work at any of the Trust’s sites in line with service needs. It is the responsibility of all staff to highlight any health and safety issues.
The post holder may be required to work at any of the Trust’s sites in line with service needs. It is the responsibility of all staff to highlight any health and safety issues. You will undertake any such other duties as may be required from time to time that are consistent with the responsibilities of the grade.
You must comply with the Trust’s and department’s policies, guidelines and procedures and be required to attend all mandatory training as required in line with Trust employment and professional need.
Main duties of the job
- Provide a high standard of administrative support in own departmental area
- Provide effective communication across all boundaries to ensure the delivery of a comprehensive Administration service.
- To ensure all enquiries are effectively managed and successfully resolved within a prompt timescale, ensuring all relevant personnel are informed as necessary and an appropriate record is maintained.
- Undertake general administration duties in respect of own department requirements I.e. diary management, organising associated activities/paperwork, arrangement of meetings.
- Prioritise own work schedule, to ensure an efficient and timely output within all areas of responsibility, to assist in achievement of quality and audit standards.
- Use of IT applications to monitor, prepare and validate databases as appropriate.
- Assist in the supply of stationery and office items for the department, as required
- Assist in any additional related project work as directed.
- To actively participate in regular team and departmental meetings.
- The post holder may be required to work at any of the Trust’s sites in line with service needs. It is the responsibility of all staff to highlight any health and safety issues.
Closing Date: 23 May 2024
Interview Date: 12 June 2024
Working for our organisation
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
- Development opportunities, both professional and leadership development
- On-going support from recruitment to when you join our team and beyond.
- Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
- We see on average 4810 OP appointments a day.
- We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
- An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
- Our hospitals admit an average of 195 emergency patients daily.
- Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
- We are one of only 7 Trusts nationally with more than 50 operating theatres.
- We carry out more than 140 elective procedures each working day.
- UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Detailed job description and main responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers
Person specification
Education, Training and Qualifications CPD Requirements
Essential criteria
- English to O Level/GCSE or equivalent.
- NVQ II in Customer Service or equivalent knowledge and skills.
- IT literacy and numeracy skills.
Experience & Knowledge
Essential criteria
- Experience of a range of secretarial or administrative procedures.
- Experience of working independently and as part of a team.
Skills and Ability
Essential criteria
- Able to prioritise tasks and demonstrable time management and organisational skills.
- Keyboard skills.
- Ability to work on own initiative with guidance and within procedural guidelines, demonstrating an understanding of confidentiality.
- Ability to work accurately with good attention to detail.
Communications and interpersonal skills
Essential criteria
- Communication skills.
- Deals with queries via the telephone, email and face to face
- Interpersonal and team working skills.
- Ability to work calmly and methodically to achieve positive outcomes.
Values and Behaviours
Desirable criteria
- Shows awareness of Trust values
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Rachel Swindell
- Job title
- Paediatric Diabetes Nurse Practitioner
- Email address
- [email protected]
- Telephone number
- 01332 786963
- Additional information
Elizabeth Bateman - Lead PDSN - [email protected]
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