Job summary
Employer heading
Cellular Pathology Administrative Supervisor
Band 5
North West London Pathology (NWLP) is an NHS pathology partnership joint venture between Imperial College Healthcare NHS Trust, Chelsea & Westminster NHS Foundation Trust and The Hillingdon Hospitals NHS Foundation Trust. NWLP is modelled as a shared services organisation jointly owned by the three Trusts. The organisation is hosted by Imperial College Healthcare NHS Trust and as the legal entity for NWLP our staff are employed by Imperial College Healthcare NHS Trust.
NWLP is based on a ‘hub and spoke’ structure; the majority of routine, specialist and non-urgent activity is centralised at our hub site at Charing Cross Hospital. Urgent tests required for immediate patient management and treatment are performed in 24/7 Essential Service Laboratories based on-site within the seven hospital sites in the group.
The partnership has created an innovative and sustainable service that delivers outstanding quality to users and patients alike. This innovative approach allows the service to better manage demand, standardise operations, improve value for money and make use of state-of-the-art technology.
Our values are to be patient-focused, collaborative, expert and caring.
Job overview
We are on the hunt for a passionate and experienced Medical Admin Office Manager to join our Cellular Pathology team based at Charing Cross Hospital. We are a hub of innovation, commitment, and excellence and are looking for you to embark on a rewarding journey with us.
North West London Pathology (NWLP) is an NHS pathology partnership joint venture between Imperial College Healthcare NHS Trust, Chelsea & Westminster NHS Foundation Trust and The Hillingdon Hospitals NHS Foundation Trust. NWLP is modelled as a shared services organisation jointly owned by the three Trusts. The organisation is hosted by Imperial College Healthcare NHS Trust and as the legal entity for NWLP our staff are employed by Imperial College Healthcare NHS Trust.
NWLP is based on a ‘hub and spoke’ structure; the majority of routine, specialist and non-urgent activity is centralised at our hub site at Charing Cross Hospital. Urgent tests required for immediate patient management and treatment are performed in 24/7 Essential Service Laboratories based on-site within the seven hospital sites in the group.
The partnership has created an innovative and sustainable service that delivers outstanding quality to users and patients alike. This innovative approach allows the service to better manage demand, standardise operations, improve value for money and make use of state-of-the-art technology.
Our values are to be patient-focused, collaborative, expert and caring.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
Main duties of the job
We are now offering a fantastic opportunity for a motivated and enthusiastic Band 5 Cellular Pathology Administrative Supervisor to join our friendly and dedicated Histopathology team at Charing Cross.
We are looking for an enthusiastic experienced administrator Supervisor to support our Cellular Pathology Department and our Clinic support services.
We are looking for a highly motivated and methodical administrator who will line manage the Cellular Pathology Administrative team. The job will require providing secretarial support to the consultants, typing reports and preparing material for multi-disciplinary team meetings.
To have a good working knowledge of Microsoft Applications for data inputting designing documents and producing official letters.
You'll have excellent communication and organisational skills and be confident to make judgements unaided. You will be able to work proactively to problem solve and work on your own initiative.
Flexible working will be considered.
We are committed to your development and you will have opportunities to fulfil your potential with NWLP.
Candidates invited for the interview will be required to complete a practical office based assessment post interview. Should there be a need for reasonable adjustment, this need to be informed to Alpana Vithal and Sylvie Karozi at least 3 days before the interviews and necessary arrangements should be made.
Working for our organisation
Benefits include career development, flexible working, staff wellbeing programmes, staff awards and recognition scheme. We also have available benefits including cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
NWLP Induction
The NWLP induction will run on the first Monday of each month (provided it does not fall on a bank holiday) and includes laboratory training (for relevant laboratory roles). All new staff must attend the NWLP induction during their first week with NWLP.
For 2024, see below the start dates which you will be able to book once you have completed all your pre-employment checks
- Monday 13 May 2024
- Monday 3 June 2024
- Monday 1 July 2024
- Monday 5 August 2024
- Monday 2 Sept 2024
- Monday 7 October 2024
- Monday 4 November 2024
- Monday 2 December 2024
Candidates are advised to consider these start dates before agreeing end of service date with their current employer.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person specification
Education
Essential criteria
- GCSE or equivalent pass English Language
- Diploma/Degree or equivalent
Skills
Essential criteria
- Ability to prioritise workload
- Ability to motivate others
- Ability to plan ahead and manage large amounts of information
- Ability to work with high degree of autonomy
Desirable criteria
- Ability to lead a team
- Negotiation skills
- Ability to work with a range of multi-disciplinary groups
Experience
Essential criteria
- Previous experience of managing teams of administrative / admin support staff
- Experience of working within an NHS or Healthcare setting
- Experience of dealing with conflict and difficult situations
- Knowledge and understanding of complex diary management
Desirable criteria
- Previous experience of budget management
- Experience of involvement in change management or service redesign
- Experience of accreditation procedures and standards (e.g. UKAS, EFI, GLP)
Documents to download
Further details / informal visits contact
- Name
- Alpana Vithal
- Job title
- Laboratory Manager
- Email address
- [email protected]
- Telephone number
- 02033111377
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