Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 188-AC6002
- Employer
- University Hospital Southampton NHS Foundation Trust
- Employer type
- NHS
- Site
- University Hospital Southampton
- Town
- Southampton
- Salary
- £43,742 - £50,056 Per annum or per annum pro rata
- Salary period
- Yearly
- Closing
- Today at 23:59
- Interview date
- 14/05/2024
Employer heading
Associate Operations Manager
NHS AfC: Band 7
Job overview
An exciting opportunity has arisen to join the Emergency Care Group Management team as an Associate Operations Manager at University Hospital Southampton Foundation Trust (UHS).
You will support the Management Team and interact with multidisciplinary teams' across the Trust. We're are looking for someone that is organised, operational experience and has great communication skills. and operational experience.
The role is offered on a full-time basis (37.5 hours per week) based within the Emergency Department, Acute Medical Unit and Same Day Emergency Care. Flexibility around the needs of the service is essential for this role.
Main duties of the job
Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.
For an overview of the main duties of the role please see the ‘Job Description and Main Responsibilities’ section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.
Working for our organisation
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.
All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
Detailed job description and main responsibilities
In this role you will be responsible for the effective management, making decisions, providing solutions and/or advice to staff in response to pressures.
You will support the operational running of the service including having oversight of a number of performance targets and waiting times, as well as identify areas for service improvement and lead on projects to enhance the availability of resources and streamline processes to improve patient experience.
The role involves identifying compromising issues at the earliest opportunity and providing management support to reach a resolution in relation to capacity, staffing and complaints
The role will also support in ensuring effective utilisation of capacity and provide operational leadership within the care group by supporting day to day management issues.
We’re looking for a highly motivated individual with experience and working knowledge of the Emergency care setting. We are looking for someone with proven communication skills with the ability to solve problems. The ideal candidate will have a working knowledge of operational service targets within the NHS.
The successful candidate will be able to work flexibly in line with the demands of the services including evenings and weekends.
Person specification
Trust Values
Essential criteria
- Patients First
- Always Improving
- Working Together
Qualifications / training required
Essential criteria
- First degree or equivalent professional qualification
- Postgraduate Management qualification or relevant equivalent experience
Desirable criteria
- Leadership training
- Management training
Previous or relevant experience necessary
Essential criteria
- Experience to demonstrate capability and capacity for management of health services
- Staff and resource management experience
- Able to facilitate and implement policy, guidelines and projects from initiation to completion
Desirable criteria
- Budget management experience
- Familiarity with Trust IT systems
Aptitudes and skills required
Essential criteria
- Excellent interpersonal and leadership skills
- Ability to communicate Care Group vision to staff and manage change effectively
- Excellent communication and negotiating skills
- Ability to analyse problems and to develop practical workable solutions to address them
- Ability to deliver deadlines within resources
- Ability to prioritise and deliver agreed objectives within tight deadlines
- Ability to interpret/analyse information and produce clear concise reports at a Care Group level
- Ability to demonstrate a good understanding of the changing NHS environment
- Ability to work independently, using own initiative
- Ability to lead, motivate, delegate and to be a team player
- Articulate with highly developed communication skills with the ability to network and build relationships at all levels, including interpersonal skills, liaison and negotiation skills.
- Excellent writing and presentation skills
Desirable criteria
- Experience of using Trust information software/systems
- Good information analysis skills and IT literacy (MS Office)
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Amanda Turner
- Job title
- Associate Care Group Manager
- Email address
- [email protected]
- Telephone number
- 073420 62059
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