Job summary
- Main area
- Paediatrics
- Grade
- 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 290-WCCS-1318
- Employer
- Imperial College Healthcare NHS Trust
- Employer type
- NHS
- Site
- Hammersmith Hospital
- Town
- London
- Salary
- £34,089 - £41,498 Inclusive pro rata
- Salary period
- Yearly
- Closing
- 06/05/2024 23:59
Employer heading
Paediatric Performance Manager
5
Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.
We are an NHS Trust of approximately 14,000 people, providing care for over a million and a half patients from north west London and beyond every year. We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
As the paediatric performance manager you will be responsible for the performance and clinic management of all clinical paediatric pathways. You will be responsible for supporting and monitoring the RTT performance of all paediatric sub-specialties and working closely with service coordinators, clinicians, administrators and service leads to ensure compliance to national standards.
Main duties of the job
You will maintain a high standard of work and use analytical thinking and methods. You will be responsible for accurate data capture, the continuous and effective validation of all 18 week referral to treatment (RTT) pathways. The post holder will
be expected to support the management of both Inpatient and Outpatient waiting lists.
As the performance manager you will be responsible for reviewing the department’s capacity and demand models and where necessary implement new clinics/sessions for all sub specialties. A key part of this role is to ensure that patient pathways are managed in a timely manner, within access timeframes, ensuring that patients are booked in to relevant clinics and sessions as appropriate with clinical guidance.
The post holder will work closely with the relevant consultants, clinical team and other health professionals and management to ensure that patients are given appropriate appointments and receive a high quality service.
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
Person specification
EDUCATION
Essential criteria
- Degree level qualification or equivalent training and/or experience
SKILLS/ABILITIES
Essential criteria
- Ability to prioritise and delegate tasks appropriately
- Ability to work under pressure and meet tight deadlines
- Able to identify areas for improvement and implement processes as appropriate
- Dealing professionally, promptly and sensitively with escalated problems, issues and complaints
EXPERIENCE
Essential criteria
- Knowledge of administration procedures and computerised software
- Knowledge of administration procedures and computerised software
- Experience in managing patient Pathways
- Provision of management Information.
Desirable criteria
- Experience of coordinating a service, project group or large work stream
- Operational experience in a managerial role.
- Staff management including objective setting and appraisal, performance review & people development.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Dana Liepina-Galena
- Job title
- Service Delivery Manager
- Email address
- [email protected]
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