Job overview

The post-holder is responsible for the provision of high quality and comprehensive day-to-day administrative, and clerical support within the Radiotherapy department. The individual is expected to carry out delegated, administrative, and clerical duties to support and to ensure appropriate care, information and support is given to all patients and their carer’s. Provide reception cover for the department as well as collation, input, and analysis of relevant patient data while problem solving and communicating effectively. Working under the direction of the Administration Managers to undertake routine and specifically identified tasks once training and competencies have been completed. Although not exhaustive will include the booking in of patients on the Radiotherapy Mosaiq system, liaising with staff in the Radiotherapy and other departments within the Trust.

The post holder must contribute to the efficient running of the service, and work within The Christie NHS Foundation Trust policies and Health & Safety Legislation.

Main duties of the job

Communication Skills

Ensuring accurate recording/input of treatment and planning data, organising, and scheduling patient appointments, greeting, and escorting patients and assisting patients with appointment queries.

Knowledge, training, and experience

Problem solving & forward thinking. Uses knowledge of integrated clinical information systems for collating data and adding referrals. Data input and radiotherapy completion tasks. Where applicable, provides retrieval of medical documents for clinical information including those from other Trusts

Personal Skills

Liaises with the multi-disciplinary team to ensure that adequate information and support is available to patients

Planning and Organisation

Plan and organise own time and workload activity referring to managers as necessary

Other Responsibilities

Is responsible for the day-to-day administrator tasks to support the Linacs

Patient Care

Undertake a range of different delegated duties across the Radiotherapy Department set by the line manager. Record patient information and data and care packages

Effort

Patient transfer. Manual handling tasks as required

Working for our organisation

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.

We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.

We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.