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Job summary

Main area
Breast Screening
Grade
Band 3
Contract
4 months (Fixed-term contract until 31.12.2025)
Hours
Part time - 30 hours per week
Job ref
430-CC25-307A
Employer
Milton Keynes University Hospital NHS Foundation Trust
Employer type
NHS
Site
Breast Screening (Dept)
Town
Milton Keynes
Salary
£24,937 - £26,598 per annum pro rata
Salary period
Yearly
Closing
14/08/2025 23:59
Interview date
26/08/2025

Employer heading

Milton Keynes University Hospital NHS Foundation Trust logo

Breast Imaging Administrator

Band 3

MKUH staff scored highest for ‘I look forward to coming to work’ (NHS Staff Survey 2023).

You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours.  At MKUH we appreciate our staff and reward them with an outstanding benefits package including:

  • Free on-site parking
  • Free refreshments
  • Great flexible working opportunities
  • Discounted gym membership
  • Lease car scheme
  • Generous annual leave and pension scheme
  • On site nursery (chargeable)
  • Extensive staff health and well-being programme

Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.

 

Job overview

Breast Imaging Administrator

 

Department: Breast Imaging

 

Fixed-term contract until 31.12.2025

 

Band 3 £24,937 - £26,598 per annum pro rata

 

Part-time 30 hours per week (Mon: 0830-1630, Tue &Thurs: 1000-1800, Fri: 0830-1630), all MKUH roles will be considered for flexible working

 

The department provides a breast screening and symptomatic service for the population of Milton Keynes. Milton Keynes Breast Service has a well-established multidisciplinary team with excellent radiology, surgical and histopathology services so you'll need to be able to work collaboratively at all times. 

 

Our team participates in many local health promotion activities in and around Milton Keynes. 

 

We are seeking applications from a suitably qualified, enthusiastic and highly motivated candidate to join our friendly administrative breast care team. 

 

The successful candidate will work well in a team environment and possess excellent communication and organisation skills. It is an exciting time to contribute your existing and transferable skills to the Breast Imaging Team.

 

*Please note, we have multiple vacancies so please specify when completing your application which hours you are applying for*

 

For an informal visit, please contact Michelle Stephenson or Laura Millard on 01908 996912.

 

Interview date: 26 & 27 August 2025

Main duties of the job

You will be responsible for the administration of breast screening clients and symptomatic patients and will contribute to the safe running of the breast screening office, ensuring that all NHS Breast Screening Programme targets and Trust standards are met.

  • You will support with the management of referrals and the booking of both new and follow up appointments across the breast screening and symptomatic breast pathways.
  • Collaboratively working as part of the breast imaging team, the post involves the coordination of list set-ups, amendments and cancellations.
  • To ensure in line with the Trust’s Access Policy, that patients are treated in a timely and effective manner and support the delivery of patient’s rights to access imaging services within maximum wait times.
  • To support the breast imaging service with administrative functions such as booking protocol updates, patient pathway changes, training etc. 
  • You will also cover other breast imaging administrators during periods of sickness/leave and share duties and responsibilities within the breast imaging A&C team based on service needs.

Working for our organisation

"We care We communicate We collaborate We contribute"

"They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9" (NHS Staff Survey 2024). 

You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours.  At MKUH we appreciate our staff and reward them with an outstanding benefits package including:

  • Free on-site parking
  • Free tea and coffee
  • Great flexible working opportunities
  • Discounted gym membership
  • Lease car scheme
  • Generous annual leave and pension scheme
  • On site nursery (chargeable)
  • Extensive staff health and well-being programme

Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.

Detailed job description and main responsibilities

A flexible approach to the needs of the department is essential as there is a requirement for evening and possible weekend work. Previous experience, preferably within a healthcare environment, word processing skills with excellent accuracy & a working experience of Microsoft computer applications are essential. Prior experience using NBSS is desirable. The candidate must have excellent written and verbal communication skills.

Communication & relationship building: 

  • Ensure that the service provided to patients and other service users is empathetic, caring and efficient.  This may involve for example, tactfully encouraging patients not fully aware of the severity of their medical condition to attend investigations without unduly alarming them, or, dealing with patients, or their relatives/ care providers, who may be upset, angry or distressed.

Responsibilities for analysis: 

  • Use high levels of analytical and judgement skills when dealing with imaging enquiries. Referral information should be analysed to resolve problems for patients, carers and staff in relation to scheduled appointments and imaging staff roster commitments. 

Responsibilities for planning & organisation of activities:

  • Coordinate and organise own workload.

Policies & service development:

  • Contribute to the development of clinical governance processes relevant to own area of responsibility.

Financial responsibility: 

  • Use trust equipment in a responsible and safe manner; ensuring it is not treated in a way which is likely to cause damage.

Managing people: 

  • Be responsible for his/her actions and patient workload and be able to work unsupervised as well as part of a multidisciplinary team.

Responsibility for information resources:

  • Use a variety of IT systems which are essential to the performance of their day-to-day work including Microsoft applications (i.e., MS Teams, outlook, excel), radiology information system (i.e., CRIS), National Breast screening System (NBSS), BSSelect and hospital information system (i.e., Cerner).

Research & development: 

  • To keep up to date with current issues and developments breast imaging. Share best practice and inform other staff of new A&C imaging developments

Freedom to act:

  • Undertaking a period of in-post training for 6-12 months to understand all aspects of the post and to attend other training courses as required. 

Other responsibilities:

  • Have a flexible approach to how contracted hours of work are scheduled.

Please refer to the job description for further details

We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.

MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.  

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.

By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system.  Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS.   This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.

Upon commencing  employment  with  the  Trust,  all  employees  (except Medical & Dental Staff on national terms and conditions) are  subject  to  a probationary period lasting  a  period  of  six  months  with  an  option  to extend  for  a  further  six  months  to  a total of  12 months.

 

Person specification

Qualifications and knowledge

Essential criteria
  • Educated to level 2 with grades 4 or above in Maths or English. Alternatively, candidates must be able to demonstrate an appropriate level of knowledge gained from previous clerical experience.
  • NVQ level 3 business administration or equivalent qualification.

Experience

Essential criteria
  • Ability to data input and retrieve information on a computerized system.
  • Previous experience in an administrative and/or client facing support role
  • Knowledge of Microsoft packages especially Word and Excel
Desirable criteria
  • Previous experience in the NHS in an administrative and/or patient facing support role.

Skills

Essential criteria
  • Computer Literacy
  • Able to work as part of a team and independently
  • Ability to prioritize
  • Ability to maintain a professional attitude in a pressured environment
  • High quality customer service skills
  • Good interpersonal skills
  • Willingness to learn

Personal and people development

Essential criteria
  • Must be adaptable and flexible
  • Able to work under pressure
  • Proactive attitude
  • Calm disposition and able to deal with issues with tact and diplomacy
  • Methodical with a high degree of accuracy and precision
  • Desire to achieve and sustain high standards
  • Able to organise and manage own workload to meet deadlines

Communication

Essential criteria
  • Effective listening, verbal and written communication skills
  • Ability to communicate with staff at all levels

Specific requirements

Essential criteria
  • Able to perform the duties of the post with reasonable aids and adaptations.
  • Commitment to evening and weekend shifts as required.

Employer certification / accreditation badges

Apprenticeships logoHSJ Best places to workCare quality commission - GoodArmed Forces Covenant Gold AwardDisability confident employerNational Preceptorship for Nursing Quality Mark 2024

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Debbie Noble
Job title
Breast Screening Services Manager
Email address
[email protected]
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