Job vacancy: Healthcare Science Assistant, Milton Keynes University Hospital NHS Foundation Trust, Milton Keynes

Job summary

Main area: Cellular Sciences
Grade: Band 2
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 430-CC25-190A

Employer: Milton Keynes University Hospital NHS Foundation Trust
Employer type: NHS
Site: General Pathology (Dept)
Town: Milton Keynes
Salary: £24,465 per annum
Salary period: Yearly
Closing: 26/08/2025 23:59
Interview date: 05/09/2025

Healthcare Science Assistant

Band 2

MKUH staff scored highest for ‘I look forward to coming to work’ (NHS Staff Survey 2023).

You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:

Free on-site parking
Free refreshments
Great flexible working opportunities
Discounted gym membership
Lease car scheme
Generous annual leave and pension scheme
On site nursery (chargeable)
Extensive staff health and well-being programme

Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.

Detailed job description and main responsibilities

Applications are invited to join the Pathology Support Unit of Blood Sciences as a Healthcare Science Assistant working with a team of dedicated healthcare professionals to deliver a high quality service that is responsive to patient requirements. You will be a key member of the PSU team providing support services to departments analysing and reporting on blood, urine, faeces and other materials to achieve the objectives of efficient and effective patient care. You will be required to deliver a service that meets the quality standards of ISO 15189 and participate in work patterns that support our 24/7 service.

Maintain a professional approach to work at all times and to deal courteously with enquiries from within and outside the hospital.
Manage Pathology reception, receiving visitors and patients, dealing with enquiries and ensuring that printed results are sent to requesters at an acceptable rate.
Manage telephone enquiries, ensuring the caller is authorised to receive personal and/or confidential information, passing on enquiries to BMS (biomedical scientist) staff where appropriate & giving out authorised results to medical & nursing staff.
Comply with Data Protection regulations and maintain patient confidentiality.
Monitor and action all Pathology mail received

Please refer to the job description for further details

We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.

MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.

By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.

Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.

Person specification

Qualifications and knowledge

Essential criteria

Level 2 qualification i.e. GCSE in Maths and/or Science.
Knowledge and understanding of Microsoft Office applications

Desirable criteria

Knowledge of Manual Handling and Health & Safety legislation
Knowledge of ISO 15189 Standards for Medical laboratories
Knowledge of Data Protection Action and GDPR

Experience

Essential criteria

Experience in Healthcare and/or Healthcare Science
Customer Service/Care experience

Desirable criteria

Experience in NHS Healthcare Science
Experience using with Laboratory Information Systems

Skills

Essential criteria

Good interpersonal skills
Record Keeping skills
Good organisational skills
Methodical and accurate approach to tasks

Personal and people development

Essential criteria

Ability to work individually and in a team
Ability to work under pressure
Ability to manage conflict
Ability to train other staff

Communication

Essential criteria

Clear and accurate written and verbal use of English communication at all levels of the organisation
Good Telephone ability
Ability to apply principles of GDPR

Specific requirements

Essential criteria

Able to perform the duties of the post with reasonable aids and adaptations
Physically able and mobile
Able to work 7 day pattern between 0845-2100
Flexible to changing service requirements

MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name: Rachel Mason
Job title: Pathology Support Unit Manager
Email address: [email protected]

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Job summary

Employer heading

Healthcare Science Assistant

Band 2

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Qualifications and knowledge

Essential criteria

Desirable criteria

Experience

Essential criteria

Desirable criteria

Skills

Essential criteria

Personal and people development

Essential criteria

Communication

Essential criteria

Specific requirements

Essential criteria

Employer certification / accreditation badges

Applicant requirements

Documents to download

Further details / informal visits contact

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