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Job summary

Main area
Radiotherapy
Grade
Band 4
Contract
Permanent
Hours
Part time - 22.5 hours per week
Job ref
384-SB-EMF18959
Employer
Royal Surrey NHS Foundation Trust
Employer type
NHS
Site
Royal Surrey Cancer Centre, Royal Surrey County Hospital
Town
Guildford
Salary
£28,860 - £31,671 Per annum (pro rata) including High Cost Area Supplement
Salary period
Yearly
Closing
31/08/2025 23:59

Employer heading

Royal Surrey NHS Foundation Trust logo

Brachytherapy Radiotherapy Administration Officer – Band 4

Band 4

Job overview

Applicants are invited to apply for the role of Brachytherapy Radiotherapy Administrator.  The post holder will provide high quality administrative support to the Brachytherapy radiotherapy service. They will also participate in the administration of Private and NHS Patient pathways and undertake radiotherapy appointments bookings whilst navigating the patient pathway to the highest professional standard. 

The post holder will work across multi-disciplinary teams and will require excellent communication and organisational skills. They will be expected to liaise directly with patients and carer’s as well as a number of different professions, both within and external to the trust.

The successful candidate will need to be willing to learn and accept challenges and change, able to work in a team and be flexible with regard to cross cover and working hours. You will contribute to maintaining our high standards of patient care, communication, privacy and a safe environment in compliance with the Trust policies and procedures.

Previous administrative experience would be an advantage but is not essential as comprehensive Trust and local induction/training is available.

The Post holder will be rota’d to work mainly at Royal Surrey Foundation Trust but may be asked to travel between there and our East Surrey Hospital site.

Main duties of the job

To provide high quality administrative support to the Brachytherapy radiotherapy service. To participate in the administration of Private and NHS Patient pathways and undertake radiotherapy appointments and patient pathway scheduling to the highest professional standards, working with Medical, Radiographic, Physics and other Administrative colleagues.

Working for our organisation

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification

This position is part of the team specifically supporting radiotherapy services. The main responsibilities are:

1. To receive and record Brachytherapy radiotherapy referrals
2. To support and co-ordinate the Brachytherapy services Multi-Disciplinary Team (MDT) Meetings.
3. To book and agree pre-treatment and treatment appointments for all NHS and private patients including Brachytherapy patients requiring Radiotherapy.
4. The post holder is required to liaise with clinicians, section managers and other disciplines to formulate the correct patient pathway, whilst adhering to the cancer wait targets.

The post holder will be responsible for ensuring the private patients have a smooth service and that the relevant insurance details are logged in preparation for billing.  The post holder may be asked to prepare the invoices at the end of a private patient’s treatment. The post holder will be required to work within a radiotherapy bookings team, which will include rotational senior administrators.

Other key tasks will include; patient registration onto the radiotherapy database, development and delivery of training of their expertise to other senior administrators. 

In addition you may assist patients and visitors to the centre by working on the reception desk and help support other admin tasks, when required.

The post holder will be a good communicator and will use verbal and written communication skills with patients and a variety of other disciplines within the department, and wider trust; including for example, clinical measurements and chemotherapy.

Participation in the radiotherapy administrative team’s wider service provision, including extended-day cover on a rotational basis will be required.

The post holder will be required to work flexibly; by supporting the needs of the service and be aware that the radiotherapy service is open from 8 am until 7 pm, with the booking team being available from 8 am – 5 pm. They will be aware that occasional work outside of these times and during weekends or public holidays will be required.

The Royal Surrey Cancer Centre Radiotherapy Department is based at the Royal Surrey County Hospital in Guildford and operates a satellite service from the East Surrey Hospital in Redhill. This post is based at the Royal Surrey hospital but may include attendance at both sites.

Having achieved Foundation Trust status and been identified as a CHKS 40 Top Hospital and a Top 100 Healthcare employer, our focus is to offer the best possible care and treatment outcomes for our patients, and to continue to be the employer of choice for our staff. We focus on giving our patients the best outcomes of care and an excellent experience whilst in our hospital. By ensuring a skilled and motivated staff group, we aim to best meet patients’ needs and ensure excellent productivity.

We serve a population of 1.3 million cancer patients, with the main Radiotherapy Centre on the host site in Guildford, and a satellite centre at the East Surrey Hospital, Redhill Surrey.

The radiotherapy team is a close knit team that welcomes enthusiastic individuals seeking a new opportunity. 

Person specification

Qualifications

Essential criteria
  • Good standard of general education GCSE or equivalent
  • A level or equivalent experience  A
  • Evidence of further education or training in administrative procedures relevant to the role or equivalent experience

Knowledge

Essential criteria
  • Use of computerised department record and verify systems
  • Experience of collaborating with other staff groups
  • Excellent customer care skills
  • Ability to understand medical terminology
Desirable criteria
  • Experience Experience of working in a Radiotherapy department
  • Experience in Leadership
  • Excellent knowledge of medical terminology

Employer certification / accreditation badges

Veteran AwareNo smoking policyMenopause Friendly EmployerArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident committedStep into healthWe Work Flexibly

Documents to download

Apply online now

Further details / informal visits contact

Name
Safin Joseph
Job title
Radiotherapy Administration Manager
Email address
[email protected]
Additional information

For additional information or to organise an informal visit, please call Safin Joseph, Radiotherapy Administration Manager at the Royal Surrey County Hospital on 01483 571122 Ext 3637 or email [email protected] 

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