Job summary
- Main area
- Healthcare Facilitator/Phlebotomist
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 22 hours per week
- Job ref
- 222-SF-673
- Employer
- West London NHS Trust
- Employer type
- NHS
- Site
- St Bernard's
- Town
- Southall
- Salary
- £29,651 - £31,312 Pro Rata
- Salary period
- Yearly
- Closing
- 24/08/2025 23:59
Employer heading

Healthcare Facilitator/Phlebotomist
Band 3
West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.
We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.
Job overview
An exciting opportunity has arisen for an experienced Healthcare Facilitator/ Phlebotomist to join our Primary Health Care team at West London Forensic Services. The post holder will cover both community clinics and inpatient areas. Due to the service requirement, you will be working part time 22 hours per week- Monday to Thursday 07.30 to 13.00.
The post involves performing venepuncture, ECGs, BP monitoring and general assistance to the practice nursing team. It also involves monitoring patients’ mental and physical health, coordinating clozapine clinics and working closely with MDT to ensure the wellbeing of patients and monitoring issues.
The successful candidate will need to have good interpersonal skills, a caring attitude and good organisational skills. This is a highly responsible job, working with a team of dedicated professional staff. Previous work experience is essential and you will be expected to work on your own initiative but will be fully supported at all time.
Main duties of the job
The aims of this post are to improve the care and monitoring of all patients in West London Forensic Services who are prescribed Clozapine, Lithium, HDAT and other medications. The post holder will cover both community clinics and inpatient areas.
This involves taking performing venepuncture and ECGs, monitoring patients mental and physical health, coordinating clozapine clinics and liaising closely with patients, carers, MDT and others to ensure the wellbeing of patients and to promote the general understanding of medication and monitoring issues.
To provide a wide range of physical health monitoring and treatment services to inpatients and working with other members of the physical healthcare team to participate in health promotion initiatives, education programmes and supporting inpatient staff.
The post holder will be responsible for contributing to healthcare under the supervision of a registered member of staff providing a recovery focused approach to physical, psychological, social, recreational and spiritual care to service users.
The post holder will carry out duties as designated by the nurse in charge and report on the patient’s condition. They will maintain the orderliness, hygiene and safety of the ward environment and will be required to undertake routine clerical duties
Working for our organisation
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed
Person specification
Qualifications
Essential criteria
- Educated to GCSE level or equivalent (with a minimum of 5 A-E qualifications which must include Maths and English).
- Venepuncture and ECG training
- Care Certificate
Desirable criteria
- NVQ Level 3 in Health and Social Care or equivalent qualification or demonstrable experience/ development.
Experience
Essential criteria
- Experience in Phlebotomy is essential
- Previous experience of working in a Health or Social Care setting in a paid or voluntary position
- Using EMIS/RiO
Desirable criteria
- Experience of working with individuals who have experienced mental illness in in-patient care setting or Primary Care Health setting
- To be knowledgeable/understanding about factors that cause/impact of mental health problems and associated interventions.
Knowledge
Essential criteria
- Knowledge/understanding of: 1. Safeguarding 2. Recovery approach 3. The key sections of the Mental Health Act 4. Service user involvement 5. Risk management
- Phlebotomy and ECG
- Excellent verbal and written communication skill
- Basic computer skills, ability to use ‘word’ programmes and input data accurately.
Desirable criteria
- Demonstrate well developed interpersonal skills
- Ability and willingness to undertake training to increase competency level
Documents to download
Further details / informal visits contact
- Name
- Kayode Idris
- Job title
- Recruitment and Retention Manager/Senior
- Email address
- [email protected]
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