Job vacancy: Gynaecology TWR Navigator, Royal Surrey NHS Foundation Trust, Guildford

Job summary

Main area: TWR Navigator
Grade: Band 5
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 384-TM-EMF18992-B5a

Employer: Royal Surrey NHS Foundation Trust
Employer type: NHS
Site: Royal Surrey Hospital
Town: Guildford
Salary: £32,602 - £39,686 per annum pro rata
Salary period: Yearly
Closing: 28/08/2025 23:59

Gynaecology TWR Navigator

Band 5

Detailed job description and main responsibilities

To provide a full range of medical secretarial assistance to consultants, with the TWR consultants, and their team. Manage own workload, demonstrate efficient organisation and oversee the smooth effective operation of the office and managing the TWR pathways. To work autonomously within a team, providing full organisational support to the consultant’s practice and their team. To ensure procedures and working practices are in place so that the speciality and Trust can deliver a service that meets the standards and targets that have been set, including the national FDS targets. To provide a considerate, patient focussed service in all dealings with patients and with staff around the hospital and throughout the whole system.

Person specification

Qualifications

Essential criteria

Good general standard of education to GCSE level or equivalent including English
RSA II or equivalent in word processing/audio typing RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent

Skills, Knowledge & Experience

Essential criteria

Working knowledge of a range of software packages e.g. Microsoft Word, Excel, Access and PowerPoint, and locally used data bases e.g. Telepath and SweetP (*)
Excellent verbal communication and interpersonal skills
Excellent telephone manner and ability to handle emotive and difficult conversations
Knowledge of basic anatomy and physiology
Broad knowledge of medical terminology
Detailed knowledge of patient pathways and advanced medical terminology in own area of work (*) including cancer medical terminology
Knowledge of NHS priorities and understanding of the guidelines and targets in own area of work (*) specifically, TWR and FDS Standards but also working alongside other departments including Cancer Services, Radiology etc
Excellent spelling and grammar
Experience of working in busy environment
Experience of dealing with the general public
Experience in a medical environment as a medical secretary.
Experience of mentoring, training or supervising others
Awareness and understanding of NHS issues
Experience in using patient administration systems
Experience of working in a large complex organisation and a multidisciplinary environment
Degree or equivalent (evidence of further education e.g. diploma)

We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.

Documents to download

Apply online now

Further details / informal visits contact

Name

Kate Shields

Job title

Specialty Manager

Email address

[email protected]

Additional information

For an informal discussion, contact the Specialty Manager Kate Shields.

[email protected]

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Job summary

Employer heading

Gynaecology TWR Navigator

Band 5

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Qualifications

Essential criteria

Skills, Knowledge & Experience

Essential criteria

Employer certification / accreditation badges

Documents to download

Further details / informal visits contact

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