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Crynodeb o'r swydd

Prif leoliad
Fountain Centre
Gradd
Band 3
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
384-SB-EMF19118
Cyflogwr
Royal Surrey NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
The Royal Surrey County Hospital, Fountain Centre
Tref
Guildford
Cyflog
£26,240 - £27,928 Per annum (pro rata) inc HCAS
Cyfnod cyflog
Yn flynyddol
Yn cau
23/09/2025 23:59

Teitl cyflogwr

Royal Surrey NHS Foundation Trust logo

Administrative Assistant / Receptionist

Band 3

Trosolwg o'r swydd

An exciting opportunity has arisen for a suitably skilled worker to support the administration of the Fountain Centre within the Royal Surrey Cancer Centre.

The administrator will be accountable to the Fountain Centre Manager, they will support the Service Leads and oversee the work of the desk volunteers. The role includes supporting the day-to-day running of the Fountain Centre, and assisting with processing new referrals and information to the dedicated database and booking system.

The role will demand a high level of flexibility and the worker must be willing to adapt to the needs of the service, as well as being comfortable to communicate directly with cancer patients and their families.

This post is required to work on-site to cover the Centre during the opening hours.

Prif ddyletswyddau'r swydd

You will be liaising with patients face to face and over the telephone, along with liaising with hospital personnel, Clinical staff and Fountain Centre Volunteers. You will put patient support at the heart of every decision, ensuring the Fountain Centre booking diary and data base system is up to date, slots are filled and patient data is accurate. You will be required to work as part of a team; providing a high quality service to patients, visitors and colleagues within The Fountain Centre department

Gweithio i'n sefydliad

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

 

The Fountain Centre is an independent charity based within Royal Surrey Cancer Centre at The Royal Surrey NHS Foundation Trust (RSFT). It provides a caring and supportive environment for people affected by cancer. The Centre offers a service based on integrative cancer care. This is a patient-centred, evidence informed approach that uses lifestyle factors, mind-body practices and complementary therapies, alongside conventional cancer treatment. The charity also offers signposting and a benefits service.

 

At its core, integrative oncology seeks to engage people to be active participants in their own care, from preventions through treatment and beyond. Through the promotion of FC services, patients are encouraged to become actively involved with managing their own health to empower them to regain control over their lives.

 

The role of the administrative assistant/receptionist is to provide efficient administrative and clerical support within The Fountain Centre, adhering to office procedures and under the support of centre staff, to be the first point of contact at the Fountain Centre for volunteers and patients/carers.

 

If you are interested please contact Anne Pike on [email protected]  or Eileen Goldsack at [email protected] or call on 01483 406618 for further information

 

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Educated to GCSE standard with demonstrable admin experience
Meini prawf dymunol
  • NVQ Level 3 Customer Service

Knowledge

Meini prawf hanfodol
  • Dealing with members of the public at the front of house
  • Excellent clerical and computer skills
  • Dealing with members of the public over the telephone
  • Experience of working in health care or in charity
Meini prawf dymunol
  • Previous administrative & or receptionist experience

Bathodynnau ardystio / achredu cyflogwyr

Veteran AwareNo smoking policyMenopause Friendly EmployerArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident committedStep into healthWe Work Flexibly

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Anne Pike
Teitl y swydd
Manager
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg