Job summary
- Main area
- Paediatrics
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 290-WCCS-2160
- Employer
- Imperial College Healthcare NHS Trust
- Employer type
- NHS
- Site
- St Marys Hospital
- Town
- London
- Salary
- £30,074 pa inclusive
- Salary period
- Yearly
- Closing
- 21/09/2025 23:59
Employer heading
Paediatrics Inpatient Admin
Band 2
Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.
We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.
We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
Are you great with people, very organised, and passionate about patient care?
The West London Children are seeking a dynamic, proactive and highly motivated individual to join the inpatients administrative and clerical team as a ward administrator. You will be an integral member of the team providing effective day-to-day clerical support to facilitate the smooth running of the ward, with scope to develop on rotation in Children’s Outpatient Department.
Our paediatric team provide a wide range of specialist and general services for children and young people. The majority of our services are based at St Mary’s Hospital, which is also home to our paediatric A&E department and paediatric intensive care unit.
We are looking for candidates dedicated to delivering excellent patient experience, who are comfortable working in a dynamic and fast-paced environment.
This post is a full time basis of 37.5 hours per week. Please note this post will also require working weekend shifts.
Main duties of the job
- Effective delivery of clerical and reception duties on the ward.
- Input and maintenance of accurate patient information on Trust information systems.
- Provision of excellent customer service to members of the public and staff who visit or contact the ward.
- Contribution to positive patient experiences.
- Action daily activities in retrospect of reporting.
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person specification
Education / Qualifications
Essential criteria
- Good educational standard of at least GCSE in English or Maths, or equivalent
Experience
Essential criteria
- Demonstrable customer service experience ·
- Ability to prioritise work to meet tight deadlines ·
- Previous clerical/administrative experience
- Experience with information databases ·
Desirable criteria
- Previous experience of working in a hospital or NHS setting
- Experience dealing with people in a healthcare or other stressful environments
Skills/Knowledge/ Abilities
Essential criteria
- Computer skills ·
- Good interpersonal skills including professional telephone etiquette
- Clerical skills
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Michelle Graham
- Job title
- Paediatric Inpatient Manager
- Email address
- [email protected]
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