Job summary
- Main area
- West Berkshire Intermdiate Care
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 371-CHS2002
- Employer
- Berkshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- West Berkshire Intermediate Care
- Town
- Thatcham
- Salary
- £27,485 - £30,162 per annum
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Triage Coordinator
Band 4
Job overview
An excellent opportunity has arisen to become a triage coordinator in a friendly and supportive team within the BHFT. The successful candidate (s) will be working alongside an established multi-disciplinary team consisting of senior specialist community physiotherapists, Occupational Therapists, therapy assistants, and team administrators. As part of this role the post holder will be an integral member of the Clinical support and triage team. We are an integrated team including Occupational Therapists, Physiotherapists, Therapy assistants, and admin support. The service supports multiple pathways including Community Reablement, Falls and Community Physiotherapy. This is an exciting time to join BHFT, as we develop services to work in an integrated way within the community in West Berkshire and across Berkshire West. The successful candidate will be required to provide/ willing to develop skills in providing high quality, responsive services working as an integral member of the team. You will also work closely with social services and voluntary organization for adults with a wide range of physical impairments and mental health conditions.
Main duties of the job
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To be an integral member of the triage team – to assist with the management of referrals, and support the integrated triage process
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To attend and lead the Sitrep flow calls with the Hospital Discharge Team
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To take a lead in the allocations to support the team.
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To be part of discussions regarding patients progress while on the service and review with the multi-disciplinary team as appropriate.
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To have a patient centred approach.
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To liaise with Registered Nurses, Registered Occupational Therapists, Registered Physiotherapists and Care Managers/Social Workers as required and to keep accurate and concise reports.
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To contribute and participate in professional development meetings
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To be the first point of contact for patients and health and social care partners wishing to discuss referrals and to escalate accordingly as and when appropriate .
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To coordinate adequate therapy assistants coverage where needed.
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To support the administration team as needed
Working for our organisation
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days’ annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- ‘Cycle to Work’ and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
Detailed job description and main responsibilities
The “must haves” for you to be considered for this role:
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Experience of working in health/social care at Band 3 level or equivalent.
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Excellent verbal and written communications skills
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Car driver with ability and readiness to be flexible within working days.
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Person specification
Education/Qualifications/Training
Essential criteria
- • NVQ 3 or equivalent
- • Excellent computer skills
Desirable criteria
- • NVQ4
Continuous Professional Development
Essential criteria
- • Evidence of ongoing professional development
- • Willingness to undertake further professional development
Previous Experience
Essential criteria
- • NHS / SS Community experience or equivalent working in a similar role
Knowledge, Skills & Abilities
Essential criteria
- • Ability to demonstrate effective team working
- • Ability to work independently
- • Computer literate
- • Demonstrates innovative practice.
- • Demonstrates organisational skills
- • Demonstrates flexibility in approach to working environment
- • Ability to use own initiative and apply a practical problem solving approach in everyday situations
- • Demonstrates confidential and effective written and verbal communication skills, with the ability to empathise, be supportive and sensitive to the needs of others
Additional Requirements
Essential criteria
- • Ability to travel between Trust sites across Berkshire
- • Ability to be flexible with shifts including Bank Holidays and Weekends
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Phillippa Elliott
- Job title
- Intermediate Care/Joint Care Pathway Team Manager
- Email address
- [email protected]
- Telephone number
- 07814 982910
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