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Crynodeb o'r swydd

Prif leoliad
Adult Neuropsychology Service
Gradd
Band 3
Contract
Parhaol
Oriau
Rhan-amser - 30 awr yr wythnos
Cyfeirnod y swydd
371-CFS591-A
Cyflogwr
Berkshire Healthcare NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Adult Neuropsychology Service , 25 Erleigh Road
Tref
Reading
Cyflog
£24,937 - £26,598 per annum , pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
15/10/2025 23:59

Teitl cyflogwr

Berkshire Healthcare NHS Foundation Trust logo

Neurodiversity Receptionist/ Administrator

Band 3

Trosolwg o'r swydd

BHFT is looking for an experienced administrator/receptionist to work in our Specialist services team based at our clinic at 25 Erleigh Road, Reading. Must be flexible, love working in a busy clinic and able to juggle competing priorities.  

The role is administration within Specialist Services, working in the Adult ADHD service  across the ADHD Diagnostic and Medication pathways.The role is part time – 4 days a week. Non negotiable working days are Thu and Fri reception .  

Prif ddyletswyddau'r swydd

Admin tasks  

Reception Thu and Fri 

  • Welcome all visitors to the site and announce them to the relevant services 

  • Take all external and internal calls  

  • Maintain good relationships with clients, staff and other agencies 

  • Organise and maintain room bookings, maximising the utilisation of space 

  • Organise all outgoing mail, ensuring that it is franked and bagged ready for posting and to sort and distribute incoming mail 

  • Report any faults with equipment, systems and/or maintenance issues to the appropriate service/agency 

  • Assist in the efficient and accurate recording of data in all electronic systems 

  • Create access packs for new staff members 

  • To cover reception as and when required eg lunch cover, sickness or leave cover 

Administration tasks 

  • processing referrals 

  • opting clients into the service 

  • sending out correspondence to clients and GPs 

  • contacting clients to book appointments  

  • recording all interactions using BHFT patient record systems 

  • any other administrative tasks as directed by the business support manager 

  • To support projects and ad-hoc work requirements by undertaking a variety of administration and clerical tasks 

Gweithio i'n sefydliad

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

  • Caring for and about you is our top priority
  • Committed to providing good quality, safe services
  • Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

  • Flexible working options to support work-life balance
  • 27 days’ annual leave rising with service + opportunity to buy and sell
  • Generous NHS pension scheme
  • Excellent learning and career development opportunities
  • ‘Cycle to Work’ and car leasing scheme including electric vehicles
  • Access to a range of wellbeing tools and services
  • Discounts at hundreds of popular retailers and restaurants
  • Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
  • Generous maternity, paternity, adoption and special leave
  • Free parking across Trust sites

 

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

The “must haves” for this role: 

  1. Must be reliable and dependable  

  1. Must have good time management skills and be able to prioritise 

  1. Previous experience of working in a similar setting desirable but not essential 

  1. Ability to work flexibly as part of a team  

  1. Good communication skills 

For further information about the role, please see attached job description and person specification.  

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.  

We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.   

We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Zetat To on 0118 904 7623 who’ll be delighted to help. 

 

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible

Manyleb y person

Education/Qualifications/Training

Meini prawf hanfodol
  • Basic level of healthcare administration knowledge
  • NVQ 3 or equivalent qualification/experience

Continuous Professional Development

Meini prawf hanfodol
  • Previous knowledge and experience of working in an office and/or customer care environment
  • Knowledge and experience of software programmes/packages and a full range of administrative functions and duties (including taking minutes and noting actions)

Previous Experience

Meini prawf hanfodol
  • Good interpersonal, communication, observation, and reporting skills
  • Ability to work effectively in a team, work on own initiative, work unsupervised and manage own workload

Knowledge and skills

Meini prawf hanfodol
  • Good/advanced IT skills and the ability to navigate around various systems and software packages (such as outlook, databases, MS office and the internet)

Additional Requirements

Meini prawf hanfodol
  • Car owner/driver and possess full UK driver’s license or evidence of ability to travel to designated base and other sites.

Bathodynnau ardystio / achredu cyflogwyr

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Zetat To
Teitl y swydd
Neuropsychology Data Administrator
Rhif ffôn
01189047623
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg