Job vacancy: Youth Ambassador, West London NHS Trust, London

Job summary

Main area: Children & Adolescent Services
Grade: Band 4
Contract: Fixed term: 12 months (Business Development)
Hours: Full time - 37.5 hours per week
Job ref: 222-LS-CAMHS-732

Employer: West London NHS Trust
Employer type: NHS
Site: Ealing CAMHS
Town: London
Salary: £32,199 - £34,876 per annum inclusive
Salary period: Yearly
Closing: 23/10/2025 17:00
Interview date: 10/11/2025

Youth Ambassador

Band 4

West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.

We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.

Detailed job description and main responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person specification

Qualifications

Essential criteria

Educated to GCSE Level 4 (C) in both English and Maths or equivalent qualification (e.g. Functional Skills Level 2).

Desirable criteria

Educated to A’ Level or equivalent
Educated to Degree Level/NVQ 3 or equivalent experience

Experience & Knowledge

Essential criteria

Has lived experience as a young person who has required support and treatment across the Health, Social Care and/or Education system.
Demonstrates knowledge of mental health, learning disability and autism health, social care and/or education pathways through lived experience
Understanding of Confidentiality and Data Protection Act.
Experience in communications and stakeholder engagement including amplifying the voice of children and young people with a learning disability, autism or both
Experience of Report writing and possess good presentation skills
Able to manage and manipulate complex datasets

Desirable criteria

Has held similar CYP ambassador role (e.g. school responsibility Head Person/Girl/Boy)
Demonstrates understanding and experience in dealing with the public/families and carers and dealing with sensitive and confidential information; including the recognition of trauma and the impact on individuals.
Experience of delivering support to peers in either a public sector, third sector or user/family led group.

Skills

Essential criteria

Good communication skills, both written and verbal
Good organisational and time management skills
Ability to plan and prioritise workload
Excellent interpersonal and team working skills
Able to work on own initiative, organising and prioritising own and others workloads
Ability to challenge issues relating to stigma, discrimination and none recovery focused practice in a respectful manner.
Excellent working knowledge of Microsoft Office packages
Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues.
Independent thinker with demonstrated good judgement, problem-solving and analytical skills.
Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support.
Ability to work without supervision. Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines
Ability to analyse and interpret complex information.

As an employee of West London NHS Trust, you have a responsibility to maintain a sound understanding of, and a commitment to uphold the National Health Service values and principles set out in the NHS Constitution.

We reserve the right to close adverts prior to the closing date stated should we receive a high volume of applications.

By applying for this post you are agreeing to West London NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, you will be required to undergo a pre-employment checks which can take between 4-8 weeks . After which your information will also be transferred into the national NHS Electronic Staff Records system (ESR ).

Please ensure you include email addresses for your referees which MUST be at supervisory or managerial capacity covering the last 3 years of employment to date to avoid delay in the recruitment process.

West London NHS Trust is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.

We encourage the thoughtful use of technology as a demonstration of strong time management and a commitment to innovation. However, we encourage applicants to personalise their recruitment application to showcase their unique skills and experiences.

While AI-generated content can be a helpful tool, relying solely on generic responses instead of highlighting your own strengths and achievements may impact the success of your application. The success of an application will always be assessed against the essential and desirable criteria for the role, so it is important to ensure that your application and any supporting information clearly demonstrate how you meet these requirements.