Job summary
- Main area
- Pharmacy
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 290-WCCS-2260
- Employer
- Imperial College Healthcare NHS Trust
- Employer type
- NHS
- Site
- Hammersmith Hospital
- Town
- London
- Salary
- £37,259 - £45,356 pa inclusive
- Salary period
- Yearly
- Closing
- 30/11/2025 23:59
Employer heading
Senior Pharmacy Technician - Patient Services
Band 5
Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.
We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.
We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
Are you a qualified and GPhC-registered Pharmacy Technician ready to take the next step in your career? We are looking for a dynamic and motivated individual to join our Patient Services Pharmacy team across one of London’s leading hospitals – Charing Cross, part of the renowned Imperial College Healthcare NHS Trust.
In this pivotal role, you will play a key part in delivering a high-quality, patient-centred medicines management service a well as supporting the dispensing service to the wards and departments of the Trust, associated hospitals and the primary care sector.
This is an exciting opportunity to grow your clinical, operational and leadership skills while making a real difference to patient care. Join a Trust that values innovation, education, and teamwork – and help shape the future of medicines management in one of the UK’s most prestigious healthcare institutions.
In return for your dedication, we offer:
- Access to in-house training and external education relevant to pharmacy practice and leadership.
- Support to develop your career through mentorship, structured appraisals, and development plans.
- A comprehensive induction and ongoing training programme.
- A friendly, collaborative team environment.
- Excellent support from experienced pharmacy and clinical leads.
Please note: Interviews for this position are expected to take place on 17/12/25. Candidates invited to interview will be notified of final details closer to the date.
Main duties of the job
As a key member of the Patient Services Pharmacy team, your main responsibilities will include:
- Assisting in the delivery of a high-quality, patient-focused medicines management service, supporting the clinical pharmacy team to ensure safe and effective medication use across the wards.
- Providing a high quality patient-focused dispensing service to wards and departments of the Trust, Medical School, associated hospitals, community clinicals and on-site research centres.
- Ensuring service provision is flexible and responsibe to patient needs.
- Ensuring the quality and accuracy of information held on the pharmacy CMM computer system in relation to stock management.
- Supporting, developing and monitoring the progress of all technical staff working in the dispensary (both rotational and static staff).
- Leading and coordinating the safe and efficient supply of medicines, including stock management, use of patients’ own drugs, individual patient dispensing, and discharge medication planning.
- Supporting the clinical discharge process, ensuring accurate and timely provision of medication, counselling patients on their prescribed treatments, and promoting adherence.
- Playing a key role in educating and empowering patients about their medication to support understanding, safety, and compliance.
- Providing supervision and guidance to junior staff, including Trainee Pharmacists and Pre-registration Pharmacy Technicians and assisting in their development.
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person specification
Education / Qualifications
Essential criteria
- Professional registration with the General Pharmaceutical Council (pharmacy technician) or in the process of registration
- HEE Medicines Optimisation Programme (MOP) or equivalent qualification (or will undergo the ICHNT in-house Ward Skills Training)
- ACPT Accreditation required or will undergo CPPE ACPT course
- Mandatory professional CPD as defined by the GPhC
Desirable criteria
- Short courses relevant to practice, to include supervisory qualification such as Personal Supervisor (PS) training
- Recognised Medicines Management qualification (Certificate of Medicines Management for Pharmacy technicians - CMMPT or equivalent)
- Educational Supervisor or NVQ assessor to A1 standard or equivalent
Experience
Essential criteria
- At least 1 year experience of working in a UK hospital pharmacy and at least 3 months of ward-based experience
- An understanding of all aspects and services provided by a UK hospital pharmacy
- Excellent written and verbal communication skills
- Team leader/management experience
Desirable criteria
- Practical experience with an electronic in-patient prescribing system
- Experience working as a Medicines Management Pharmacy Technician (including medication history taking, reuse of patient’s own medicines, ordering medicines, patient consultations, discharge services and self-administration) in a busy clinical environment
- Experience of training and supervision of pharmacy staff in operational processes
- Knowledge of automated dispensing systems (Omnicell Robot and CD cupboard)
- Experience dispensing and supplying oral chemotherapy medications using the ChemoCare computer system
Skills / Knowledge/ Abilities
Essential criteria
- Understanding of the roles and practice of pharmacy staff
- Able to analyse and interpret information relating to medicines and their uses
- Ability to identify the scope of a problem, consider options for solution, select solution and review outcomes; knows when and will seek support where appropriate
- Demonstrate awareness of and commitment to quality customer care
Desirable criteria
- Leadership and delegation skills
- Excellent verbal communication skills, able to provide complex information on medicines use to staff and patients
- Ability to plan workload of a team and delegate tasks appropriately
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Amita Mehmi
- Job title
- Lead Pharmacist - Patient Services
- Email address
- [email protected]
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