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Job summary

Main area
Senior Building Operative
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
222-HSS-E&F-025
Employer
West London NHS Trust
Employer type
NHS
Site
Broadmoor Hospital
Town
Crowthorne
Salary
£29,651 - £31,312 Per Annum Inclusive of Allowances
Salary period
Yearly
Closing
04/12/2025 23:59
Interview date
10/12/2025

Employer heading

West London NHS Trust logo

Senior Building Operative

Band 3

West London NHS Trust  provides a full range of mental health, community  and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.

We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.

Job overview

WE DO NOT OFFER VISA SPONSORSHIP FOR THIS ROLE

The Senior Building Operative will ensure that a clean, safe and comfortable environment is provided for patients, staff and visitors.

 

The post holder will provide supervision and guidance to the Building Operatives to ensure that they provide a comprehensive multidisciplinary domestic, portering and maintenance support service.

 

The Senior Building Operative will support the Multi-trade Operative in the delivery of a range of maintenance activities for their building.

 

duties undertaken will be agreed with the post holder and will be dependent on both the needs of the service and the skill set of the individual.

 

The post holder will supervise, the Building Operatives allocating work activities for each shift.

 

The post holder will take the lead on a range of basic, routine maintenance work (e.g. flushing, testing lights) and patient facing tasks e.g. supplying laundry maintaining cleanliness standards and general housekeeping tasks.

 

The post holder will also undertake auditing and scoring standards of cleanliness

Main duties of the job

In this role you will be responsible for allocating daily work activities to Building Operatives, ensuring each shift is clearly organised and delivered to the required standards. You will provide operational supervision, monitoring performance and maintaining consistency across all domestic & routine maintenance duties within your area of responsibility, including coordination with hospital contractors. A key part of the role is ensuring that all personnel, including contractors, comply fully with Health & Safety regulations & security requirements, with particular attention to the correct use of tools, access platforms, cleaning equipment and other resources.

 

You will also undertake minor repair work and planned preventative maintenance tasks that do not require escalation to Multi-Skilled Operatives or District Maintenance Technicians, ensuring timely completion in line with the PPM programme set by the Business Manager. 

The role requires you to maintain and monitor a clean, safe and comfortable environment for patients, staff and visitors. This includes overseeing waste disposal protocols to ensure standards are consistently met, conducting scheduled audits of cleaning to guarantee compliance with national cleaning standards and legislation, and organising periodic deep cleaning such as floor care, wall washing and furniture cleaning. You will supervise Building Operatives and subcontractors to ensure these tasks are carried out effectively and to the highest standard.

Working for our organisation

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and   Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m. 

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Detailed job description and main responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person specification

Qualifications

Essential criteria
  • Good general education: reading, writing and numeracy skills
  • NVQ 3 or equivalent experience in a domestic and/or maintenance service role
  • NVQ 3 or equivalent experience in customer service.
  • Experience undertaking basic maintenance tasks (e.g. testing, flushing systems, changing bulbs etc.).

Experience

Essential criteria
  • Minimum of 1 year’s previous experience working in a domestic/maintenance services role within a Hospital/NHS environment.
  • Experience supervising large staff groups.
  • Experience carrying out routine maintenance, minor repairs, checks and testing across maintenance and domestic services.

Knowledge

Essential criteria
  • Sound understanding of Health & Safety and COSHH regulations.
  • Understanding of the correct application of manual handling techniques and working at heights.
  • Sound understanding of the quality aspects related to cleaning, routine maintenance and food handling.
  • Understanding of confidentiality requirements.

Employer certification / accreditation badges

Fair Train work experience quality standard - gold standardNo smoking policyPositive about disabled peopleJob share policyInvestors in PeopleDefence Employer Recognition Scheme (ERS) - BronzeArmed Forces Covenant

Applicant requirements

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Peter Chennells
Job title
Building Manager
Email address
[email protected]
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