Job summary
- Main area
- Medical Secretary
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Part time - 34 hours per week
- Job ref
- 351-CEN2385-CL
- Employer
- Lancashire & South Cumbria NHS Foundation Trust
- Employer type
- NHS
- Site
- Medics AD MH Central (25-65)
- Town
- Ormskirk
- Salary
- £27,485 - £30,162 pa pro rata
- Salary period
- Yearly
- Closing
- 22/12/2025 23:59
Employer heading
Medical Secretary
Band 4
Our Vision is to provide the best mental health, learning disability, autism, community, and physical health services for the populations we serve.
As an integrated Trust, Lancashire and South Cumbria NHS Foundation Trust (LSCFT) delivers a comprehensive range of services, including:
- Primary and secondary mental health care for children and adults, including specialist inpatient child and adolescent mental health provision, perinatal mental health, and forensic services with low and medium secure care.
- Specialist mental health inpatient care for individuals with learning disabilities, alongside specialist community support for children and adults with learning disabilities and autism, including intensive support.
- Extensive community physical health and well-being services for children and adults, covering prevention, treatment, rehabilitation, and long-term condition management.
The Trust was first established in 2002 and employs approximately 7,500 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health, general nurses, children’s nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers, as well as those specialising in learning disabilities and community physical health services.
For more information visit our website via Lancashire & South Cumbria NHS FT.
Job overview
As an Inpatient Medical Secretary, you’ll be at the heart of a busy, dynamic team supporting our Adult Mental Health inpatient services. The post holder will be aligned to Scarisbrick inpatient team, Ormskirk hospital but is required to work flexibly in response to the needs of the networks administrative service, providing cover to departments on various sites as directed by their Line Manager to ensure continuity of a quality service provision. This role is essential in ensuring the smooth coordination of patient care by managing clinical documentation, Taking live minutes , scheduling appointments, and providing vital administrative support to our medical staff.
You’ll need excellent organisational skills, attention to detail, and the ability to thrive in a fast-paced environment. Working as part of a supportive team, you’ll play a key role in helping us deliver high-quality care to those who need it most.
If you’re looking for a role where your contribution truly matters and you want to be part of a service that makes a real difference, we’d love to hear from you.
Main duties of the job
As an Inpatient Medical Secretary, you will provide essential administrative support to a busy inpatient mental health team. You’ll manage consultant diaries, coordinate patient MDT’S, and ensure accurate and timely documentation on clinical systems, prioritising urgent requests and maintaining confidentiality at all times.
A key part of the role involves attending patient meetings and live typing notes in real time, often with patients and multidisciplinary team members present. This requires confidence, professionalism, and the ability to remain calm and focused under pressure.
This role requires excellent organisational skills, attention to detail, and the ability to work under pressure while meeting deadlines. Strong communication skills and proficiency in IT systems are essential, as you’ll liaise with clinicians, multidisciplinary teams, and external agencies to keep patient care running smoothly.
If you’re proactive, adaptable, and passionate about supporting mental health services, this is an opportunity to make a real impact.
Working for our organisation
LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.
Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you’d like to discuss your application, please ask.
We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.
LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.
Detailed job description and main responsibilities
Please see the attached job description and person specification for more information about this role.
Person specification
Education/ Qualifications
Essential criteria
- Good level of general education including Mathematics and English at GCSE Grade 4 or above, or equivalent.
- NVQ Level 4 in Business and Admin or equivalent experience.
- OCR level III or equivalent word processing experience
Knowledge
Essential criteria
- Understanding of GDPR
- Specialist knowledge of a range of secretarial procedures
Experience
Essential criteria
- Work in an office environment
- Working as part of a team
- Secretary experience
Skills and Abilities
Essential criteria
- Ability to communicate with a wide range of professionals
- Ability to use Microsoft applications and other IT systems as required
- Ability to work on own initiative without direct supervision and manage and prioritise workload.
- Ability to cope under pressure.
- Experience of live minute taking.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Julieanne Fleetwood
- Job title
- Medical Secretary Lead for Central & West
- Email address
- [email protected]
- Telephone number
- 07971641930
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