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Job summary

Main area
Administrator
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
351-PEN1047-CL
Employer
Lancashire & South Cumbria NHS Foundation Trust
Employer type
NHS
Site
Admin East (25-65)
Town
Nelson
Salary
£24,465 per annum
Salary period
Yearly
Closing
31/12/2025 23:59

Employer heading

Lancashire & South Cumbria NHS Foundation Trust logo

Administrator

Band 2

Our Vision is to provide the best mental health, learning disability, autism, community, and physical health services for the populations we serve.

As an integrated Trust, Lancashire and South Cumbria NHS Foundation Trust (LSCFT) delivers a comprehensive range of services, including:

  • Primary and secondary mental health care for children and adults, including specialist inpatient child and adolescent mental health provision, perinatal mental health, and forensic services with low and medium secure care.
  • Specialist mental health inpatient care for individuals with learning disabilities, alongside specialist community support for children and adults with learning disabilities and autism, including intensive support.
  • Extensive community physical health and well-being services for children and adults, covering prevention, treatment, rehabilitation, and long-term condition management.

The Trust was first established in 2002 and employs approximately 7,500 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health, general nurses, children’s nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers, as well as those specialising in learning disabilities and community physical health services.

For more information visit our website via Lancashire & South Cumbria NHS FT.

Job overview

The Pennine Network is looking for an Administrative Assistant to join our Burnley and Pendle CMHT and Pendle House Reception on a full time, permanent basis. You will have excellent customer service and administrative skills to support the smooth and efficient functioning of the services. 

We are inviting applications from individuals with excellent organisation skills and the ability to work on your own or as a member of the wider admin team.  The successful candidate will be able to communicate with staff, servicer users, visitors and carers in a professional manner.  The successful candidate must be computer literate, able to use Microsoft office packages, and possess a good telephone manner.

Main duties of the job

The post holder will provide a comprehensive administration and information service across the Mental Health Network, coordinating their activities with other members of the Business Administration Team to ensure an efficient and confidential service is provided. 

The post holder will be aligned to a specific team and is required to work flexibly in response to the needs of the Networks administrative service providing cover on Pendle House reception as directed by the Locality Admin Coordinator to ensure continuity of a quality service provision.

Working for our organisation

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you’d like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

Detailed job description and main responsibilities

Please see the attached job description and person specification for more information about this role.

Person specification

Education/ Qualifications

Essential criteria
  • Administrative qualification at NVQ Level 2/RSA 2 OCR Level 1 or 2 or equivalent experience

Knowledge

Essential criteria
  • Working with databases
  • Working with Microsoft Office applications

Demonstrable Experience

Essential criteria
  • Working in an office environment
  • Working with members of the public

Skills and Abilities

Essential criteria
  • Good grammar and numeracy skills
  • Excellent keyboard skills
  • Data input and retrieval
  • Good organisational skills

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare Leaver CovenantStep into healthDefence Employer Recognition Scheme (ERS) - Gold

Application numbers

This vacancy may close early if it receives a high number of applications. You are therefore advised to consider applying for this vacancy as soon as possible to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Scott Moore
Job title
Locality Admin Coordinator
Email address
[email protected]
Telephone number
07973960692
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