Job overview

We are a supportive and friendly team who work with adults with disorders of communication and swallowing, in Guildford and Waverley.  We see patients in a variety of settings - their own homes, care homes, via video-calls, in outpatients or on the wards at Milford and Haslemere Community Hospitals.  We work with patients who have conditions such as Dementia, Parkinson’s Disease and Motor Neuron Disease.  We have regular team meetings and learning/development opportunities.  The team consists of five Speech and Language Therapists, one assistant and this administrator role.

Main duties of the job

This role involves providing comprehensive administrative support to the Speech and Language Therapy Team and some support to the Clinical Coordination Centre at Milford Hospital.   You will be the first point of contact for all enquiries to the service: this might be calls from patients, families and carers of people with communication and swallowing difficulties.  The administrator is responsible for the team’s shared email folders and online diary management.  Training will be provided so that the administrator can manage all the referrals and patient lists on EMIS (the electronic patient record system).  The Speech and Language Therapists will send administrator tasks that will support their clinical management of patients with speech and swallowing problems.  This role includes assisting organisiation of the online training provided by the service to care homes through Microsoft Teams.   You will be supported by attending team meetings and one-to-ones and have an annual appraisal.  

Working for our organisation

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo