Job overview

The job holder will work as part of a team to provide an efficient and effective secretarial and administration service to the clinical care pathways under the direction of the Support Service Team Co-ordinator, and in line with the agreed work plan.

Main duties of the job

Secretarial and Administrative Support:
Provide efficient secretarial and administrative services to the multidisciplinary team, including managing communications, maintaining records (both electronic and manual), and supporting meetings by taking minutes and organising appointments.

Customer Service and Communication:
Act as the first point of contact for service users, carers, visitors, and staff, delivering a customer-focused meet and greet service. Handle confidential and sensitive information in line with NHS standards and respond to telephone and face-to-face enquiries professionally.

Teamwork and Collaboration:
Work closely with the team coordinator and other administrative staff, participating in meetings, peer networking, and supporting colleagues to ensure the smooth running of the service. Provide cover for colleagues as needed.

Information Management:
Maintain accurate and up-to-date records, input data into Trust systems, and support the implementation of new office systems and procedures. Ensure compliance with information governance and data quality standards.

Organisational and Planning Skills:
Prioritise workload, manage backlogs, and support the coordination of appointments, meetings, and transport. Maintain office supplies and ensure the work area is fit for purpose.

Working for our organisation

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.

There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.

We also have a bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank. 

Applicants should be aware that individuals requiring a visa to work in the UK, the Trust only provides sponsorship for registered healthcare practitioner roles (this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.