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Job summary

Main area
Oncology
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
384-SB-EMF19970
Employer
Royal Surrey NHS Foundation Trust
Employer type
NHS
Site
Royal Surrey County Hospital
Town
Guildford
Salary
£25,768 Per annum (pro rata) inc HCAS
Salary period
Yearly
Closing
25/02/2026 23:59

Employer heading

Royal Surrey NHS Foundation Trust logo

Oncology Clinic Assistant - Band 2

Band 2

Job overview

An exciting opportunity has arisen for a band 2 HCA posts within our regional Cancer Centre.

The post holder would be responsible for supporting the running of Outpatient Clinics for cancer patients and supporting clinical staff.

We are looking for hard working, enthusiastic people with good communication skills to join our busy team. Previous experience is desirable.

Main duties of the job

To assist in the provision of high quality care to patients and their families under the direction and supervision of the Multi-Disciplinary Team.

Demonstrate a range of nursing skills to meet the needs of patients whilst promoting dignity, privacy and respect. To comply with the Code of Conduct for Healthcare Support Workers. To provide a range of healthcare and non-nursing duties, ensuring an efficient and effective service to the ward/department at all times.

The  post  holder  will  assist  the  clinic  staff  and  doctors  in  the  care  of  patients  in  the  Oncology Outpatients setting.  They will also provide professional and efficient clerical, administrative and receptionist duties in order to support the registered nurse.

Working for our organisation

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Detailed job description and main responsibilities

            To work with the Registered Nurse to maintain smooth running clinics sessions.

·         To ensure that patient confidentiality is maintained and patients rights and dignity are respected in line with Trust policy.

·         Communicate effectively with all disciplines of staff as appropriate and also with patients and their families.

 

  •          Accepts responsibility for ensuring own practice is safe. Reports any untoward incidents to the nurse in charge and participates in the documentation of this incident as peTrust Policy.
  •         To maintain good customer service skills when dealing with patients and visitors in the department.
  •          To participate in training, education and meetings as requested by the registered nurse.

    · To be able to administer and seek advice on the appropriate first aid measures in an emergency.

  •          Ensure that patient/client privacy is maintained and that dignity and freedom of choice is enhanced.
  •        Correctly use aids and equipment supplied for patients.  Report needs and obvious defects of this equipment to the nurse in charge.  The Health Care Assistant is not responsible for the initial ordering of aids and equipment nor for their mechanical maintenance.
  •          In the interests of health and safety, the Health Care Assistant should only undertake manual handing of patients after having received adequate training and instruction.

 

    For further information please refer to the attached JD. If you would like an informal visit Please contact Oncology Outpatients Manager Denine Williams 01483 571122 Ex 3099

Person specification

Qualifications

Desirable criteria
  • Educated to GCSE level or equivalent work experience

Knowledge

Desirable criteria
  • Previous experience in patient contact position
  • Knowledge of acute hospital setting

Employer certification / accreditation badges

Veteran AwareNo smoking policyMenopause Friendly EmployerArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident committedStep into healthWe Work Flexibly

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Denine Williams
Job title
Outpatient Manager
Email address
[email protected]
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