Trosolwg o'r swydd

Provides comprehensive administrative and secretarial support to clinical and support service teams, ensuring smooth daily operations. Manages telephone and face-to-face enquiries, diaries, appointments, meetings and minute taking. Maintains accurate electronic and manual records in line with confidentiality and information governance standards. Produces correspondence using Microsoft Office and digital transcription systems with high attention to detail. Supports patients, carers and staff by providing non-clinical information and coordinating services. Prioritises workload, meets deadlines and maintains effective office systems. Contributes to service improvement, follows Trust policies, and works collaboratively to deliver a professional, efficient and customer-focused service.

Prif ddyletswyddau'r swydd

The role will include managing the teams Duty Desk, audio typing, arranging meetings and taking minutes, diary management and regular telephone and face to face contact with staff, service users, carers other professionals at different levels internal and external.   The candidate must be able to prioritise their own workload and work on their own initiative.  They must also possess good problem solving skills, have the ability to work within strict time frames, have an awareness of service user / staff confidentiality and data protection and a high standard of written / verbal and analytical communication skills. An advanced knowledge of Microsoft Office programmes is essential.  Knowledge of BigHand system is desirable.

This role requires a strong capability in data analysis, with particular emphasis on the proficient use of Microsoft Excel to produce and interpret monthly statistical reports. The post holder will be responsible for analysing referral data and generating regular performance reports to monitor and demonstrate referral activity within the service.

Flexibility will be required by the successful applicant with regards to work base and hours, allowing provision of cover for colleagues in different areas when required.  

Gweithio i'n sefydliad

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.

There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.

We also have a bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank. 

Applicants should be aware that individuals requiring a visa to work in the UK, the Trust only provides sponsorship for registered healthcare practitioner roles (this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.